there was lots of relevant and usesful information which really gave me an insight into how projects work and what they need to do to be successful.
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I liked how the course was broken down. I enjoyed hearing the trainer talk through the content and at times having to complete interactive tasks to check understanding. I also liked that each section... See more
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Adrian online tutor was brilliant! He broke everything down and made it easy to follow and understand. The online platform is great to help prepare ahead of the virtual classroom and as a revision pla... See more
With Menopause and Fibro, my brain is currently complete mush! But, I found this really easy to follow, the presenter was fabulous, and it felt quite 'personal' and engaging... rather than hav... See more
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Company details
Written by the company
We enable and support organisations and leaders to deliver valuable change through effective decision making and change / programme / project management to create and influence an ethical and sustainable future. Our mission is to truly make a difference to an organisation’s ability to deliver and embed change. We don’t just provide training – we educate by transferring our skills, knowledge and expertise in ways that are effective to a client’s culture, work practices and organisation.
Contact info
United Kingdom
- citivirtual.co.uk
4.5
Excellent
69 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Simple and precise
Citi provided useful study notes to accompany the course videos and gave enough information following the curriculum from the APM.
It would have been useful to have access to more past exam papers to test your knowledge and identify knowledge gaps.
15 January 2024
Reply from CITI Virtual Learning
Thank you for providing a positive review!
Completely agree with the need for more past papers. Unfortunately the accreditation body only provide one sample paper for each revision of the syllabus, we do have old papers - but this can be a distraction if the content is different.
Best wishes from the CITI Virtual Learning Team
To the point, no fluff.
The course was informative and straightforward. The lessons were clear and easy to follow.
30 November 2023
Reply from CITI Virtual Learning
Thank you for providing a positive review!
Best wishes from the CITI Virtual Learning Team
Nick was so professional and very…
Nick was so professional and very detailed in his support
10 January 2024
Reply from CITI Virtual Learning
Thank you for providing a positive review, and naming Nick - I will pass this feedback on to him :)
Best wishes from the CITI Virtual Learning Team
Content is well aligned to exam…
Content is well aligned to exam objectives, team are really listening to comments and feedback and do the required corrections.
9 January 2024
Reply from CITI Virtual Learning
Thank you for providing a positive review :)
Best wishes from the CITI Virtual Learning Team
Reply from CITI Virtual Learning
Thank you for providing a positive review, much appriciated :)
Best wishes from the CITI Virtual Learning Team
Very clear and concise
Very clear and concise. It also gives you the option to revisit as many times as you like so you are comfortable with what you have learnt.
4 March 2024
Unprompted review
Reply from CITI Virtual Learning
Thank you for providing a positive review!
We aim to provide the most cost-effective way of completing the accreditation, and do not impose time limits on the learning (subject to syllabus changes from the accrediting body).
Best wishes from the CITI Virtual Learning Team
APM Fundamental Course Review
The course and its content were well structured and presented however due to my wife's hard of hearing the course had no subtitles or captions available.
It was down to pure luck that we have a bluetooth device for the TV/ computer that enabled my wife to continue on with the course.
Overall my wife enjoyed the course.
2 March 2024
Unprompted review
Reply from CITI Virtual Learning
Thank you for providing a positive review!
Sorry your experiences with the audio were not great - when using Google Chrome you can enable closed captions, or we can provide the scripts on request.
Best wishes from the CITI Virtual Learning Team
The CITI Virtual Learning experience is fantastic
Everything about the CITI Virtual Learning environment is fantastic. I love the blended learning that is provided and the easy-to-manage and follow content.
16 December 2023
Reply from CITI Virtual Learning
Thank you for providing a glowing review, much appriciated :)
Best wishes from the CITI Virtual Learning Team
Excellent course layout
Excellent course layout, feel like I have furthered my education after passing the exam.
29 August 2023
Reply from CITI Virtual Learning
Thank you for providing a positive review, great to hear we have helped you!
Best wishes from the CITI Virtual Learning Team
The mock questions were quite…
The mock questions were quite different to the actual questions - my pass mark dropped quite a lot
9 August 2023
Reply from CITI Virtual Learning
Thank you for your review.
Unfortunately the sample paper and examination are provided by the accrediting body, and your experience has been highlighted by others. I have challenged the APM regarding the difficulty of the live examination when compared to the mock examination, and the professional standards team are investigating.
Best wishes from the CITI Virtual Learning Team
Great learning materials and easy to…
Great learning materials and easy to understand video instruction.
3 August 2023
Reply from CITI Virtual Learning
Thank you for providing a positive review!
Best wishes from the CITI Virtual Learning Team
Great Company, Accredited Courses
Great service, knowledgeable of industry and unrestricted access to accredited APM courses. Courses and exams can be bought separately too, no large bundle "deals" being offered to you it's all tailored to what you need.
11 July 2023
Reply from CITI Virtual Learning
Thank you for providing a positive review!
We aim to be the most cost-effective method of gaining the accreditation, nice to have this noticed :)
Best wishes from the CITI Virtual Learning Team
Reply from CITI Virtual Learning
Thank you for providing a positive review!
Best wishes from the CITI Virtual Learning Team
Excellent experience!
21 June 2023
Reply from CITI Virtual Learning
Thank you for providing a positive review!
Best wishes from the CITI Virtual Learning Team
Study materials
Study materials are well scripted and easy to understand. The training slides/videos keeps the learner hooked on the course.
3 June 2023
Reply from CITI Virtual Learning
Thank you for providing a positive review, we look forward to supporting your learning journey in the future!
Best wishes from the CITI Virtual Learning Team
Proactive outreach
UPDATE: Management personally reached out to hear my side. We agreed to split the fee, which I feel was a fair outcome.
I really appreciate their proactivity in addressing issues, would recommend them in future.
When trying to book an exam, there were no instructions or portal on the website.
After corresponding with an agent, I had asked to book in a test for a few days time. I did not hear back from the agent, and found out a few days later that I had missed my test.
The agent then claims to have sent me an email regarding the booking. No such email ever came through. They are now asking me to pay an £90 rebooking fee on a course that originally cost £300. Very poor service
24 May 2023
Good training course
I enjoyed the training, in particular the quizzes at the end of each lesson to recap. No negatives, however I do think another exam sample paper/quiz would be useful, in addition to the one given at the end.
22 March 2023
Reply from CITI Virtual Learning
Hi Kelly - thank you for taking the time to leave positive feedback!
I'm afraid the APM only publish one sample paper for each revision of the Body of Knowledge, we do have older ones - and some of our own sample questions in the quizzes - but like to keep the mock examination as close / faithful to the official examination as possible.
Best wishes from the CITI Virtual Learning Team
Reply from CITI Virtual Learning
Hi Anrea - thank you for your positive review!
Really good to hear your experiences were good, we look forward to helping you again in your project management career.
Best wishes from the CITI Virtual Learning Team
Citi Virtual Learning, for ANY and ALL Professional Quols!!!!
An amazing training site that I will be using going forward and recommending to any friends pursuing similar qualifications. From content, contactibility to the trainer and layout of the programme, excellent across the board. And the proof is in the pudding with pass after pass after pass.
Would highly recommend to anyone!
16 December 2022
Reply from CITI Virtual Learning
Hi Happy - if that is your real name ;)
Thank you for your glowing review, really makes it all worthwhile! Congratulations with your most recent success, I hope we can be your learning partner again in the future!
Best wishes from the CITI Virtual Learning Team
I can't praise CITI Virtual Learning …
I can't praise CITI Virtual Learning highly enough for the customer service they all provide. I come from a customer service background and can be quite hard to please and so that will let you know how impressed I am.
I find the course work through distance learning very user friendly, and consider this company a very good provider for AMP Project Management based qualifications, at a very competitive rate.
10 November 2022
Unprompted review
Reply from CITI Virtual Learning
Hi Deborah - thank you for taking the time to write such a lovely review!
Please let us know if you need any further project, programme, or change based qualifications in the future.
Best wishes from the CITI Virtual Learning Team
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