Flintshire County Council has had 5 Trojans now for some four years and they are still our defacto tool for confirming a calibrated (UKAS) sound level & for audio capture. They play a key role in many... See more
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See what reviewers are saying
I needed 3x illuminating noise signs so contacted Estella, she sorted them out for me really quickly and her customer service is second to none, in addition to this I needed some other kit calibrated... See more
Company replied
I purchased a dB5 dose badge kit for a specific job. With respect to the use of the equipment I totally recommend it over their previous dose badges. The remote start, stop and read function was inva... See more
Company replied
Needed noise badge kit sorting as Reader was defective. Cirrus sorted collection via Courier and as kit was only calibrated a few months ago it was fixed under warranty. Very fast turnaround so I... See more
Company replied
Company details
Written by the company
Cirrus Research is dedicated to the prevention and eradication of noise-induced hearing loss and environmental noise pollution. We achieve this by developing and supplying high-quality, simple-to-use and accurate acoustic measurement instrumentation and complementary products and services, that make the measurement of noise, vibration and other environmental conditions as easy and accessible as possible to individuals and organisations worldwide. We will always conduct ourselves in a professional manner, adhere to all relevant international acoustic regulations and standards, and drive positive change in the industry wherever necessary.
Contact info
Acoustic House, Bridlington Road, YO14 0PH, Hunmanby, United Kingdom
- +44 1723 891655
- sales@cirrusresearch.com
- cirrusresearch.com
4.8
Excellent
188 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great product !
3 September 2021
Reply from Cirrus Research plc
Hi there,
Thanks for you review! We're really pleased you're happy with our product. Please don't hesitate to contact us again should we be able to help you in future.
All the best,
Clarke
Sales & Marketing Team
Great Service
Communicated throughout the purchase process and delivered the item ahead of the required deadline.
26 August 2021
Reply from Cirrus Research plc
Hi Craig,
Thanks so much for taking the time to leave us a five-star review! I'll be sure to pass your feedback on to the team. Please don't hesitate to get in touch with us again, should we be able to help you in the future.
All the best,
Clarke
Sales & Marketing Team
Fantastic customer service
Fantastic customer service! Lesley and Anja kept me updated through the entire process. We also received our instruments back in excellent time.
18 August 2021
Reply from Cirrus Research plc
Hi Julie,
Thank you so much for taking the time to leave us a five-star review! I'll be sure to pass your feedback on to Lesley and Anja, who'll be chuffed to bits.
All the best,
Clarke
Sales & Marketing Team
Cirrus are a well run technologically…
Cirrus are a well run technologically based UK manufacturer. Always give a good service. The UK needs more such companies!
16 July 2021
Reply from Cirrus Research plc
Hi Adrian,
Thank you very much for leaving us such a great review! We look forward to helping you again in the future.
All the best,
The Cirrus Team
Good service
8 July 2021
Reply from Cirrus Research plc
Hi there,
Thanks for leaving us a five-star review! It's great to know that you're happy with the service we provided you.
Please don't hesitate to contact us if you require anything else.
All the best,
The Cirrus Team
Outstanding service
As a compnay we have been using Cirrus for many years. Purchased Noise meters form them and send off for the yearly calibartion. also use them for HAV meter hire often. Very quick responce from them and nice that we have certian people names to contcat rather then going though diffrent people each time.
2 July 2021
Reply from Cirrus Research plc
Hi Adam,
Thank you so much for leaving us a five-star review! We're really pleased to know that you're happy working with us and look forward to many more years of doing business together.
Best wishes,
The Cirrus Team
Business Development
Sales, technical and admin team are ease to work with.
Looking forward for more business opportunity
30 June 2021
Reply from Cirrus Research plc
Hi Steven,
Thank you for taking the time to leave us a five-star review! We look forward to working together again soon.
All the best,
The Cirrus Team
Cirrus' staffs always give prompt…
Cirrus' staffs always give prompt response on my enquiries, questions and requests, their replies and solutions are very useful which help me to provide the best services for my customers.
16 June 2021
Reply from Cirrus Research plc
Hello Nick,
Thank you so much for taking the time to leave us a five-star review! We're thrilled to know that you're pleased with our service, and look forward to working together again in the future.
Best wishes,
The Cirrus Team
Reply from Cirrus Research plc
Hi Doug,
Thank you very much for taking the time leave us a five-star review! We're really pleased to know that you're happy with the service we provided. Please don't hesitate to get in touch with us again. so we can help you in future.
Best wishes,
The Cirrus Team
Noise measurement
Very helpful local firm.
The included software did all the hard work.
20 April 2021
Unprompted review
Reply from Cirrus Research plc
Hi John,
Thank you for taking the time to leave us a five-star review! We're thrilled to know that you are pleased with our service and that you found our software useful. As ever, if we can help you in future, please don't hesitate to contact us.
Best wishes,
Clarke
Equipment was intuitive to use
Equipment was intuitive to use, and fantastic that all parameters are captured during the survey phase and that means nothing is missed when reporting.
9 April 2021
Unprompted review
Reply from Cirrus Research plc
Hi there,
Thank you very much for taking the time to leave us a five-star review! We're thrilled to know you're happy with the quality and functionality of our equipment. If there's anything else at all we can help with, please don't hesitate to get in touch with us.
All the best,
The Cirrus Team
Reply from Cirrus Research plc
Hi there,
Thank you very much for leaving us a five-star review! We look forward to working together again in the future.
All the best,
The Cirrus Team
Overall Good
No issues with delivery and collection. All good in that respect.
Disappointed that the battery in the calibrator was dead when first tried to use it. Had to change battery (supplied by you) before I could use it. Otherwise good.
30 March 2021
Unprompted review
Reply from Cirrus Research plc
Hi Mike,
Thank you very much for your feedback - we're really pleased to know that you were happy with the delivery and collection of your equipment.
We're sorry to learn that the battery supplied with your calibrator was flat. We'll pass this on to our product despatch team to make sure this is avoided in future. Thank you for your feedback!
Best wishes,
The Cirrus Team
Prompt and professional service.
4 March 2021
Unprompted review
Reply from Cirrus Research plc
Hi Pat,
Thank you very much for leaving us a five-star review! We're pleased to know you are happy with our service.
All the best,
The Cirrus Team
Good communication and after care.
8 February 2021
Unprompted review
Reply from Cirrus Research plc
Hello!
Thank you very much for taking the time to leave us a five-star review! We look forward to working with you again.
All the best,
The Cirrus Team
Calibration of sound measuring equipment
I experienced an excellent service from Cirrus, they:
Advised, in plenty of time, when calibration of our equipment was due,
Sent instructions on transportation to and from.
Adhered to their timing
Delivered our calibrated equipment back with certification.
That's exactly what we wanted - Thanks to their team.
5 February 2021
Unprompted review
Reply from Cirrus Research plc
Hi Rob,
Thank you very much for taking the time to leave us a five-star review! We're delighted that our calibration service met your expectations. We look forward to continuing to work together in the future.
All the best,
The Cirrus Team
Reply from Cirrus Research plc
Hi Sue,
Thank you very much for taking the time to leave us a 5-star review!
All the best,
The Cirrus Team
Very pleased with all aspects from…
Very pleased with all aspects from ordering to payment & delivery, easy to follow instructions and a great tool
3 December 2020
Unprompted review
Reply from Cirrus Research plc
Hi Taylor,
Thank you so much for leaving us a 5-star review! Please don't hesitate to get in touch with us should need any further assistance in future.
All the best,
The Cirrus Team
The service was excellent
The service was excellent. I was kept informed of the progress of the Calibration process and contacted when the process was completed and the equipment was ready to pick up.
30 November 2020
Unprompted review
Reply from Cirrus Research plc
Hi Steve,
Thank you very much for leaving us a five-star review! We're really pleased to know you're happy with our instrument calibration service. Please let us know if there's anything we can help in future.
All the best,
The Cirrus Team
Noise Monitor Microphone lost it’ sensitivity
We having some challenges with the calibration of the instrument with the Acoustic Calibrator. The instrument shows “waiting for the calibrator tone” which never happens and also an offset value of 0.18dB.
Reported to Cirrus team and they assisted with fixing the instrument asap as wanted. Thanks
26 October 2020
Unprompted review
Reply from Cirrus Research plc
Hi Juantuah,
Thank you for taking the time to leave us your four-star review. We're really grateful for your feedback and glad that we managed to resolve your issue. As ever, if there's anything else you need in the future, please don't hesitate to get in touch with us.
All the best,
The Cirrus Team
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