Circular1 Health Reviews 2,719

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Website booking reasonably easy, phone call to Mia very helpful and problem resolved very well by Terry, however multiple mistakes by Amy at Barrow eg. Although me and my wife share same surname my em... See more

Company replied

Rated 5 out of 5 stars

Kevin, the circular health advisor met us at the door and explained the process, ensuring we were kept informed about what will happen next. He has such a caring attitude towards my elderly mum and my... See more

Company replied

Rated 5 out of 5 stars

We attended so our 2 year old could have a PCR test done prior to our holiday. We were seen by Joe and he was absolutely amazing with our little boy. He was very personable, yet professional. He made... See more

Company replied

Rated 5 out of 5 stars

I ordered Antiflow Covid 19 piece of mind tests set of 5. The price is reasonable and competitive with other companies selling the same product. The delivery was fast in less than 48 hours. I used the... See more

Company replied

Company details

  1. Health Consultant

Written by the company

Your Proactive Health Partner. Circular1 Health is a revolutionary testing company, born out of the COVID-19 crisis, having supported critical businesses which must remain operational by necessity and nature, such as the nuclear, defence and energy sectors. These highly regulated sectors have opted for the Circular1 Health workforce screening service, due to our commitment to the highest possible levels of accuracy and quality, providing peace of mind for our clients. Circular1 Health is expanding its scope into a wider range of diagnostic and clinical health services, including testing for other respiratory viruses, immunity to vaccines and antibody testing, drug and alcohol testing, and diagnostics for issues relating to diabetes, menopause and other health challenges. Our aim is to partner with organisations that wish to protect and assist their workforces to come back to work safely and be well at work.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Rated 5 out of 5 stars

Really easy to book online

Really easy to book online. Customer Service excellent.

3 January 2023
Unprompted review
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Reply from Circular1 Health

Good Morning Kamlesh, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

Fast and Professional

Took no more than 15mins to get the test all done, result came in within 3 hours

22 December 2022
Unprompted review
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Reply from Circular1 Health

Good morning Laura, thank you for your review and feedback with our onsite testing. Kind Regards, Terri-Anne

Rated 2 out of 5 stars

I chose the penultimate slot for the…

I chose the penultimate slot for the same day test results only to be told that I wasn’t going to get my results on the day. It was strange because I had actually called to book this appointment and I asked the consultant at what time this test be processed considering it was end of the day. I was assured that I would get the results only to be told when I showed up that an email was sent to me saying I won’t get my results same day. Luckily, my flight was noon so the results came the following day and I was able to board on the plane without issues. You need to define the cutoff time for same day appointment to avoid disasters with air travel.

14 December 2022
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Reply from Circular1 Health

Good Afternoon Edeline, I'm sorry to hear of your experience while using our service. Our cut off times for same-day results do differ depending on the location the test is completed at however this is still advertised on the products e.g. for our PCR, Same Day, Pre Departure – London St Pancras, you will see the cut off time for same-day results is 4pm. This has changed recently which may have caused some confusion but if you don't receive your result same-day please don't hesitate to contact our customer service team. I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

can't remember, and I can not find the card with the details

The staff member who helped us had full knowledge of what he was doing. Made us feel welcome and comfortable throughout the process and we would not have asked for more.

12 December 2022
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Reply from Circular1 Health

Good Evening Phoebie, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice evening. Many Thanks, Grant

Rated 5 out of 5 stars

Running a test

I was treated without delay, I did not have to wait in any queue. The people were pleasant and they treated me with respect.

17 October 2022
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Reply from Circular1 Health

Thank you Wendy, for taking the time to leave this review - we really appreciate it. Kind Regards, Tracey

Rated 1 out of 5 stars

The worst experience

The results were not received within 36 hours.
Couldn't get on the plane
1000 pounds wasted.

9 December 2022
Unprompted review
Circular1 Health logo

Reply from Circular1 Health

Good Evening Yuiko, I'm sorry to hear of your experience with our service. I understand we have picked this up with you via email and have arranged for you to re-test free of charge. Please let us know if you have any further issues. Many Thanks, Grant

Rated 5 out of 5 stars

Quick, efficient, friendly

Quick, efficient, friendly, convenient for Eurostar

30 November 2022
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Reply from Circular1 Health

Good evening Kathleen. Thank you for your review and feedback with our St Pancras Hub. We appreciate it. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

It was very smooth and quick

It was very smooth and quick. Thank you.

11 November 2022
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Reply from Circular1 Health

Good afternoon, thank you for your wonderful review. Have a wonderful day. Many thanks, Terri-Anne

Rated 5 out of 5 stars

simple and well orgamized

I took a PCR test for Japan.
The price was ok and an experienced staff gave me a good care.

19 November 2022
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Reply from Circular1 Health

Good afternoon Saeko, thank you for your review with the Japanese PCR test. Have a wonderful day. Kind Regards, Terri-Anne

Rated 5 out of 5 stars

Everything delivered as agreed

Everything delivered as agreed. First class service.

26 November 2022
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Reply from Circular1 Health

Good Morning John, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice day. Many Thanks, Grant

Rated 4 out of 5 stars

After dealing with a number of horrible…

After dealing with a number of horrible Covid testing companies during the pandemic, finally, I found Circular Health. They were excellent from answering questions quickly online, during testing and receiving results within 24 hours. I'm very happy with the service they provided. The only slight annoyance was that they increased their PCR tests by £20 just recently on time for holiday travel. PCR tests should be much cheaper now after almost 3 years of the pandemic. 5 stars for the service, 3 stars for the price for the average 4 stars :-)

25 November 2022
Unprompted review
Circular1 Health logo

Reply from Circular1 Health

Good Morning Jon, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

Easy to use and understand

Easy to use and understand, also quick with results

22 November 2022
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Reply from Circular1 Health

Good Morning Terence, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

quick and fast

15 April 2022
Circular1 Health logo

Reply from Circular1 Health

Good Evening Christian, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

Excellent service

21 November 2022
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Reply from Circular1 Health

Good Morning Barry, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice day. Many Thanks, Grant

Rated 4 out of 5 stars

Quick

Quick , good service.

21 March 2022
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Reply from Circular1 Health

Good Morning Naeem, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars
Circular1 Health logo

Reply from Circular1 Health

Good Morning Anabel, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice day. Many Thanks, Grant

Rated 5 out of 5 stars

Otder of Antiflow Covid 19 tests.

I ordered Antiflow Covid 19 piece of mind tests set of 5. The price is reasonable and competitive with other companies selling the same product. The delivery was fast in less than 48 hours. I used the company exactly a year ago and I am glad it kept its high standards in customer services.

17 November 2022
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Reply from Circular1 Health

Good Morning May, Thank you for your review! We appreciate you taking the time to say this and I hope you have a nice day. Many Thanks, Grant

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