CircleDNA Reviews 1,096

Reply from CircleDNA

Oct 18, 2023

Thank you for your feedback on the report! It's great to hear that you found the details interesting and accurate. Everyone has their strengths and weaknesses. As for essay writing and science subject exams, there's always room for improvement, and it's important to focus on your areas of interest and strengths.

I'm glad you found the report fantastic. If you have any specific questions or need further assistance, feel free to ask!

Reply from CircleDNA

Oct 10, 2023

We sincerely apologize for the inconvenience you've faced regarding your order tracking and account synchronization. We understand your frustration and would like to address your concerns as swiftly as possible.

Firstly, we regret the confusion caused by the order not being synchronized with your account. We have already escalated this issue to our technical team to ensure that such discrepancies do not occur in the future.

Regarding your order tracking, we understand how important it is for you to monitor the progress of your order. It's essential for us to provide you with the necessary information to keep you informed. We're currently working on resolving this matter, and you should receive a tracking number and be able to track your order very soon. May I please confirm how you tried to connect with us and we certainly will follow up on that. Please email at us Care@circledna.com

In the meantime, we would like to reassure you that your order is indeed real and is being processed. Our team is diligently working to fulfill your order and get it to you as quickly as possible. If you have any further questions or concerns, please don't hesitate to contact our support team. We are committed to providing you with the clarification and assistance you need.

We sincerely apologize for any frustration this situation has caused you and appreciate your patience as we work to resolve these issues. Your satisfaction is of utmost importance to us, and we will do everything we can to ensure you have a smooth experience moving forward.

Reply from CircleDNA

Oct 10, 2023

Thank you for taking the time to share your feedback with us. We deeply apologize for the inconvenience you experienced due to the delay in sending your item. We understand how frustrating it can be to wait, and we appreciate your patience and understanding.

We're glad to hear that once you reached out to us, we were able to address the issue promptly and send you the premium test package. Your satisfaction is our top priority, and we're committed to providing a seamless experience for all our customers.

Regarding the content of the report, we strive to provide accurate and informative results based on the data we receive. However, we understand that different DNA testing services may yield slightly varied results due to their unique algorithms and reference databases. If you have any specific questions or concerns about the differences in your ancestry report, please feel free to reach out to our customer support team. We would be happy to provide you with more information and clarification.

Once again, we apologize for any inconvenience you experienced and appreciate your feedback. Your input helps us continually improve our services, and we hope to have the opportunity to serve you better in the future.

Reply from CircleDNA

Sep 15, 2023

We truly appreciate your loyalty and your continued trust in our product! It's fantastic to hear that you've had a consistently positive experience and that you're not only a repeat customer but also willing to recommend us to your friends. Your support and recommendations mean a lot to us, and we're here to provide you with excellent service every time. If you ever have any further feedback or suggestions, please feel free to share them. Thank you for being a valued part of our community!

Reply from CircleDNA

Sep 15, 2023

Thank you very much for taking the time to leave such a positive review! We're delighted to hear that you found our service fast, reliable, and accurate and that you had a great experience.

Reply from CircleDNA

Aug 29, 2023

Thank you very much fo your time to review our service, I couldn't agree more. Circle DNA offers an incredible opportunity for younger generations to gain valuable insights into their genetic makeup and overall health. By understanding their unique genetic predispositions, individuals can make informed lifestyle choices from an early age that may help prevent potential chronic diseases down the line. It's a proactive approach that empowers individuals to take control of their well-being. Circle DNA's comprehensive genetic testing and personalized recommendations pave the way for a healthier future.

Reply from CircleDNA

Aug 18, 2023

Thank you for taking the time to share your thoughts here. We're thrilled to hear that you find our detailed reports with recommendations to be the standout feature of our service. Making the information easy to understand is a priority for us, and we're glad that it has been effective for you.

Your feedback about enhancing the dietary recommendations is greatly appreciated. We understand the importance of tailoring recommendations to individual needs and preferences. Rest assured, we're actively working on improving the specificity and customization of our dietary advice to ensure it aligns better with your unique requirements.

We're committed to continuously refining our offerings based on valuable feedback like yours, as we strive to provide the best possible experience for our users. Your input helps us in our journey towards delivering even more personalized and effective recommendations in the future.

Thank you again for your positive feedback and thoughtful suggestion. If you have any further insights or ideas, please don't hesitate to share them. Your engagement is instrumental in shaping the evolution of our services.

Reply from CircleDNA

Aug 18, 2023

Thank you for sharing your thoughts and for your positive feedback on our consultation and gene-based recommendations. We're delighted to hear that you found value in the insights we provided regarding health and genetic diseases.

We genuinely appreciate your understanding of this aspect and your recognition of the value that our services bring. We are continuously looking for ways to enhance our offerings while maintaining fairness in pricing. Your feedback is crucial in helping us strike the right balance between accessibility and the level of detail we provide.

Thank you again for your feedback and for being a part of our community. If you have any more questions or suggestions, please feel free to share them. We're here to provide the best experience possible while keeping in mind the complexities that come with delivering high-quality genetic information.

Reply from CircleDNA

Aug 18, 2023

Thank you very much for sharing your experience here. We are thrilled to hear that you found the premium test to be a valuable and worthwhile investment. We understand that waiting for the reports can be a bit of a process, but we're glad to know that the information extracted from your DNA has proven to be useful and accurate.

It's truly fascinating how DNA analysis can reveal so much about our ancestry and physical characteristics. We're delighted that you were able to uncover insights that surprised and intrigued you. Your recommendation means a lot to us, and we're grateful for your support in sharing your positive experience.

Reply from CircleDNA

Aug 18, 2023

We're thrilled to hear that you're amazed by the insights that a simple cheek swab can reveal about your genetics and health prospects. It's truly fascinating how science and technology have enabled us to gain a deeper understanding of ourselves.

Your suggestion about clearer instructions for self-care is valuable to us. We understand the significance of proactive measures to prevent potential health challenges. We are actively working to enhance our system and provide comprehensive guidance that empowers individuals like you to take proactive steps toward better health.

We appreciate your input as it helps us continually improve and deliver a more holistic experience. Please know that we're dedicated to ensuring that you have the tools and information you need to make informed decisions about your well-being.

Stay tuned for exciting updates in the near future. We're committed to bringing you even more valuable insights and resources to support your health journey.

Reply from CircleDNA

Aug 7, 2023

Hi Rachel,

Thank you for taking the time to share your positive experience with CircleDNA!

We're thrilled to hear that you found our service efficient and valuable, especially with the early delivery of your results and the seamless upgrade to Premium through our app. We understand the importance of managing disease risks and making informed lifestyle choices, and we're glad that our features have provided you with a sense of assurance.

In the meantime, we apologize for any inconvenience you may have experienced with the additional FedEx requirements. However, we're pleased to know that our customer care team swiftly addressed the situation and arranged a convenient solution for you. Your feedback is invaluable to us as we continuously strive to enhance our services.

We appreciate your patience throughout the process, and we're delighted that you are satisfied with the overall product delivery. If you have further questions or need assistance in the future, please don't hesitate to reach out to us.

Have a great day!

Reply from CircleDNA

Aug 7, 2023

Hi Islam,

Thank you for sharing your positive feedback!

We're delighted to hear that you found our reports to be great. Your satisfaction is our top priority, and we're committed to providing you with valuable insights and a seamless experience.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you on your health journey.

Thank you for choosing CircleDNA.

Reply from CircleDNA

Aug 18, 2023

Thank you so much for sharing your feedback with us. We truly appreciate your dedication to our premium kit and your commitment to staying informed through the annual new report. We apologize for any inconvenience you've experienced with the delay in receiving the new report and the changes to our website. Please Email us and we can further assist you on this matter, as new technologies emerge and our research scope expands, we will have the opportunity to update and enhance your DNA reports over time. Research and development is a lengthy process, and often times may take years rather than months. As such, we apologize for the wait, but we assure you that your patience will be rewarded and we encourage you to stay tuned for further announcements and updates.

We understand you have been eagerly anticipating these updates, and we appreciate your strong interest and commitment to CircleDNA as a product. Your enthusiasm motivates us to push the boundaries of genetic testing and provide you with the most comprehensive and cutting-edge DNA reports available, as well as follow-on products and services from these genetic insights to help you manage your health.

Your satisfaction is of utmost importance to us, and we want to assure you that we are actively working on addressing these issues. Our team is dedicated to delivering the promised content and ensuring that you continue to receive the value you deserve from your subscription.

Please accept our sincere apologies for any disappointment or inconvenience you've faced. We are taking your feedback seriously and are actively taking steps to improve the situation. If you have any further concerns or suggestions, please feel free to reach out to us. Your input is invaluable in helping us enhance our services and better serve our valued customers like you.

Reply from CircleDNA

Jun 15, 2023

Hi Abdulsalam,

Thank you for sharing your positive review of CircleDNA! We're delighted to hear that you found our premium detailed report to be very good and insightful.

At CircleDNA, we strive to provide comprehensive and detailed reports that give you a deeper understanding of your genetic predispositions. We believe that this information can empower individuals to make informed decisions about their health and well-being.

If you have any further questions or need any additional information, please feel free to reach out. Our team is here to support you throughout your genetic journey.

Thank you for choosing CircleDNA, and we appreciate your feedback.

Have an awesome day!

Reply from CircleDNA

Jun 15, 2023

Hi Joseph,

Thank you for sharing your fantastic experience with CircleDNA! We're thrilled to hear that our DNA test provided you with valuable insights into your genetic makeup and helped you understand what works and what doesn't for your body.

We believe that knowledge is power, and it's wonderful to know that our testing enables you to gain a deeper understanding of your health and make informed decisions about your lifestyle. Adjusting your lifestyle based on the risk factors identified can be a proactive step towards a healthier and more fulfilling life.

We're glad that you found our app awesome and that our staff provided excellent assistance throughout the process. Our team is committed to providing exceptional customer service and ensuring a smooth and informative journey for all our customers.

If you ever have further questions or need additional support, please don't hesitate to reach out. We're here to assist you every step of the way.

Thank you for choosing CircleDNA. We appreciate your trust, and we wish you continued success in your health and wellness endeavors.

Have a nice day!

Reply from CircleDNA

Jun 15, 2023

Hi Talyta,

Thank you for your kind words! We're glad to hear that our DNA test provided you with valuable insights and helped you understand the underlying reasons for your health conditions.

Understanding the factors affecting your health is crucial, and we're thrilled that our test could contribute to your knowledge. It's encouraging to know that you now have the information you need to have informed discussions with your physicians about restoring your body's function.

If you have further questions or need additional support, please feel free to reach out. We're here to assist you throughout your health journey.

Thank you for choosing CircleDNA, and we wish you all the best in your health pursuit.

Have a splendid day!

Reply from CircleDNA

Jun 15, 2023

Hi Arnetta,

Thank you very much for sharing such a positive review with us!

Ensuring a seamless sample delivery and pickup process is one of our top priorities, so we're delighted that it proceeded smoothly for you. Our customer service team takes pride in being responsive and attentive to our customers' needs, and we're glad you had a positive interaction with them.

We understand the anticipation of waiting for your results, so we strive to deliver them as quickly as possible. It's fantastic to hear that our team managed to provide your report faster than the estimated time. We believe that timely information can make a real difference in understanding your genetic insights.

We're also pleased to hear that you found our report easy to understand and conveniently accessible through our mobile app. Making the results user-friendly and accessible on the go is something we value highly.

It's especially rewarding to know that some of the results resonate with your personal experiences. Our aim is to provide meaningful insights that help individuals gain a deeper understanding of themselves and their health.

Thank you for recommending CircleDNA to others. We greatly appreciate your trust and support. If you have further questions or need assistance in the future, please don't hesitate to reach out to us. Our dedicated team is always here to help.

Have a wonderful day!