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CigarClub Reviews 238

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TrustScore 4.5 out of 5

4.3

Cigar Shop
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products and the excellent selection of cigars provided through their subscription service. Many people appreciate the variety offered, allowing them to discover new brands and flavors, and highlight the fresh and well-packaged condition of the cigars upon arrival. However, some people mentioned issues with delivery times, noting that orders, even those with priority shipping, often take longer than expected to arrive. A few other people also felt that some cigars arrived dry or damaged, or that the selection did not always meet their expectations for variety or quality.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality and variety of the cigars,... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent quality of the cigars, their... See more

Subscription

Users describe positive interactions with subscription. Many customers appreciate the convenience of monthly... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration with... See more

Order

Reviewers mention ambiguous feedback about order experiences. Some customers praise on-time, quick, and easy... See more

Based on these reviews

Rated 4 out of 5 stars

The concealed Cary was a very good cigar! Burn and construction spot on. Could have been a little stronger for my taste though. Notes dark coffee, hazelnut, and earth. Enjoyed it with an Island... See more

Rated 4 out of 5 stars

I actually love the packages they’re amazing, and my boyfriend absolutely loves the cigar selection. The quality of the cigars is excellent. The only issue we’ve experienced is with the delivery... See more

Rated 4 out of 5 stars

Different selections and no repeats have been the plus for me. Every cigar has been an experience. The only thing I will say that would be for the temp humidor pouches to come a little more moist the... See more

Rated 4 out of 5 stars

So far the cigars I have received are on par with price point. They are as good or better than similarly priced sticks at any local shop. They have all been well constructed with premium leaf. If you... See more

Company details

  1. Cigar Shop
  2. Hobby Store
  3. Tobacco Shop

Written by the company

CigarClub is a cigar membership and gift shop that handpicks cigars for you based on your taste preferences.

100% Discovery Guarantee

We have your back.

All CigarClub shipments are covered by our 100% Discovery Guarantee. If, at any time, we send you a cigar selection that totally misses the mark, or doesn't sit well with your palate, or arrives dry or damaged, we will replace it free of charge in your next shipment. All you need to do is contact us at support@cigarclub.com with a description of the problem, and a picture if the cigar appears to be damaged and we’ll take it from there!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

238 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exciting finds

New cigars to try and they provide information on everything they send including best pairings with a drink.

18 September 2025
Rated 5 out of 5 stars

Cigar Club is ALWAYS the right choice!

Cigar Club is ALWAYS the right choice!

I love their samplers. I love a great cigar, but I am by no means a cigar aficionado/expert.

Thanks to the samplers, I have identified my favorites and ordered them.

Now I'll order what I like, and still keep sampling.

10 February 2026
Rated 5 out of 5 stars

Easy for Beginners

When I signed up to begin receiving my gift, I simply choose the strength of the cigar that I liked, and after receiving my second shipment, I’ve enjoyed each one.

15 January 2026

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