Chuckling Goat Reviews 

8,714
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 456 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product range for its natural quality and effectiveness, especially the kefir and soaps. Many reviewers highlight the significant health benefits experienced, such as improved gut health and skin conditions. The customer service is frequently described as exemplary, with staff being helpful, responsive, and caring. Additionally, the delivery service receives consistent praise for being prompt, efficient, and handled with care. However, some customers also noted that the kefir has a very strong or unpleasant taste, which can make it challenging to consume.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the natural ingredients and the wide... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products are scientifically backed,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the promptness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its excellence and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product range, from kefir to soaps and supplements. Scientifically backed and well researched. I love how completely natural these products are and how much better my body is for having them.... See more

Rated 5 out of 5 stars

I usually order the Soaps: they're genuinely absolutely Fab and having a problem with my skin, I truly wouldn't have hands without these Soaps. There is always a Health Professional from CG (Chuc... See more

Rated 5 out of 5 stars

This Kefir is the real thing. We were buying other from another company. It was obvious that it didn’t reach optimal results. We used to make our own but we are too old to bother now. So we'll stick t... See more

Rated 5 out of 5 stars

This stuff is literally life changing. I cannot express how beneficial it is, just incredible, for so many things. I think just a couple of weeks and a difference is evident. The customer servic... See more



Company details

  1. Health Food Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Store
  4. Food Manufacturer
  5. Nutritionist
  6. Skin Care Clinic

About Chuckling Goat

Written by the company

We are the UK's number one gut health experts, offering kefir, prebiotic, microbiome testing, collagen powder, mushroom powder, antimicrobial vinegars, probiotic skincare and therapeutic herbal teas.

All of our products are made by hand on the farm in small batches, are rigorously tested and evidence-based.

For fast, free, personalised advice from a Nutritional Therapist, 8am to 8pm weekdays, contact us via Live Chat - www.chucklinggoat.co.uk 🐐🐐🐐


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(8,714)

443 reviews in the last 12 months

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Rated 5 out of 5 stars

I am so thankful I came across…

I am so thankful I came across chuckling goat years ago, the company is always so helpful giving advise when needed any problems or anything you don’t understand and quickly solved with a friendly call .
Thank you all for such wonderful service.

2 June 2026
Rated 5 out of 5 stars

First class service.

First class service.
Delivered when said by DPD driver Jamie whom I can always rely on which sadly cannot be said for all his colleagues.
The Kefir is a great product albeit a wee bit on the expensive side!

20 June 2026
Rated 5 out of 5 stars

I have a subscription with ‘Chuckling…

I have a subscription with ‘Chuckling Goat’for Kefir(probiotic) and prebiotic. I started subscribing in the Autumn/Winter 2025 and have never looked back. Since my gut adjusted to the new regime, I feel healthier and I’m as regular as clockwork all thanks to Chuckling Goat. Simply the best on the UK market……Highly recommended.

22 April 2026
Rated 5 out of 5 stars

Miracle stuff!

Where to start! Kefir, specifically chuckling goat kefir has actually changed me and my family’s lives. Solved my 2yr old son’s severe eczema, drinking that alongside the sensitive lotion and soap and I’m using the calming lotion on my face and drinking the kefir too which has both improved my skin/hair but also massively helped my gut in eating certain foods it had become sensitive to after a nasty virus we had last year. It is actual miracle stuff and I can’t rate it highly enough. Top that with first rate customer service and advice from an actual human whenever you need it, it’s worth trying it, it actually works!

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Courier failed to make contact

On both deliveries the courier failed to ring me on the entry keypad, then emailed saying I was out - I was not out. On the second occasion, having first said I was out, he then said he had delivered and attached an image. I went down to collect the parcel as soon as I saw the email, but it was not there.

26 May 2026
Chuckling Goat logo

Reply from Chuckling Goat

Dear Mrs. Pullan -

Thanks for getting in touch. I completely understand your frustration here - nothing worse than a bad courier experience!

We do pay over the odds to work with DPD, who are the highest-rated courier service in the UK, with a 99% success rate. Having said that, 99% is not 100% - and sadly there will always be bad apples and stupid drivers!

We have now re-shipped your order and are tracking it on our end to ensure successful delivery.

In future, if you just get in touch with one of our lovely (human, no AI!) team members on live chat, available 8 am to 8pm every weekday, they will be happy to immediately sort out any DPD issues for you going forward.

Again, many apologies for your inconvenience!

Kind regards,
Shann Jones MBE
Founder/Director
Chuckling Goat

Rated 5 out of 5 stars

They are just a fabulous company

They are just a fabulous company. Whenever I have had a problem they are very proactive in helping to sort it out.
Products are brilliant and I love the fact that they work with Universities to gain professional analysis of their products.
Like I said a really fantastic company and I always recommend them.

21 May 2026
Rated 5 out of 5 stars

Best Kefir

I have been using Chuckling Goat for many, many years. Their products are second to none and I always make sure I order a batch of their Original Kefir, specifically after a course of antibiotics or ill health. Delivery is prompt and parcels are handled with care. I wouldn’t go anywhere else for my Kefir. Shann knows her products and her industry well, hence her accolades.

20 May 2026
Rated 5 out of 5 stars

I like to call

I like to call, I feel a warm connection.very friendly and very informative. I was in decisive ,whether to go for the light or full fat kefir.The girl was so patient working out the difference In calcium which was my priority.I feel the fish collagen has given me “less joint pain”which gave me the opportunity to go to palates.
I like their family approach, sharing professionally what works.I recommend Chuckling Goat to all my clients.

19 May 2026
Rated 5 out of 5 stars

Easy to manage subscription online

Easy to manage subscription online. Excellent back up service on the chat pretty much whenever you need to speak to someone.. knowledge is amazing and if they don't know they say so.. (mainly mixing with prescription meds questions).

18 May 2026

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