Chubbycable Reviews 409

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the customer service, highlighting its responsiveness and willingness to resolve issues. People appreciate the quick replies and the effective handling of concerns, often leading to positive resolutions like replacements or corrections. The quality of the products is also frequently praised, with many finding them durable and performing as advertised. However, some people were dissatisfied with the product quality, mentioning items that broke quickly, did not function as expected, or were not as described. There were also concerns regarding orders, with some experiencing long delivery times, incorrect items, or issues with tracking. A few other people also felt that the response time, while sometimes quick initially, could become slow when more information was needed, leading to worries about order status.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the high quality, durability, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising their diligence,... See more

Quality

People report ambiguous experiences with quality. Many consumers praise the robust materials,... See more

Order

Users describe ambiguous interactions with order. While some customers praise quick responses to order... See more

Response time

Clients share ambiguous opinions on response time. Many customers praise the quick and helpful responses,... See more

Based on these reviews

Rated 4 out of 5 stars

Shipping took a long time. Took over 2 weeks. Coming from China so buyer beware. When I reached out to return product, customer service was responsive and helped me resolve the issue so that aspect... See more

Company replied

Rated 3 out of 5 stars

You know I was frustrated with the lack of communication and I was halfway tempted to send this product back. I sent emails explaining or asking why it was taking so long and why no one bothered to ch... See more

Company replied

Rated 5 out of 5 stars

I bought 3 wireless charges a few months ago and unfortunately one of them just quit for no apparent reason. I reach out to the company via email asking if there was any way to reset it or if it was s... See more

Company replied

Rated 5 out of 5 stars

Fast service and delivery. Couldn't find how to use the tracking system but in the end everything was fine. This is a great cable four hooking up your cell phone to your GPS that is built into the new... See more

Company replied


Company details

  1. Cable Company

Written by the company

Delight your tech-savvy life. Your premier destination for all things related to data cables and 3C accessories. We specialize in providing cutting-edge solutions in the realm of connectivity, with a strong emphasis on innovation and quality. What sets us apart is our dedicated in-house R&D team, tirelessly working to push the boundaries of data cable technology.


Contact info

3.6

Average

TrustScore 3.5 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Bad quality bad service

Bad quality bad service. I received my iPhone case long time after I paid for. But quality is bad. I asked for refund but they asked me to choose another product. I accepted but then they told me they finally will re send the same item . Poor poor service. Don’t buy

Updated 14 feb : still nothing received nothing shipped DONT BUY THERE

9 February 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi Steph,
We hope you’re doing well.
We wanted to check if you recently contacted our customer service regarding the stand you purchased. Our team replied that the replacement product would be a different model, but we haven’t yet received your confirmation to proceed.
Could you please confirm with our customer service team? Once we have your confirmation, we will prioritize your order and start the replacement process immediately.
Thank you for your time and understanding.🌹

Rated 5 out of 5 stars

Love it

Love it I got 3 pairs

8 February 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi there, Thank you so much for loving our products. We will continue to improve our products and services!

Rated 5 out of 5 stars

Great experience

Great products but even better and quick customer service. Quick and very customer friendly response! Would recommend to all friends.

8 February 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi there, Thank you so much for loving our service. We will continue to improve our products and services!

Rated 1 out of 5 stars

Cheap garbage

Cheap garbage. Case slid off a chair. Fell 2 feet after 2 days. Broke apart.

Chubbycable replaced the screen cover. I am not at all bad on my equipment. The replacement lasted 2 days and broke again on a fall while I was seated to a carpeted floor. Unfortunately this is not a well made product.

3 February 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi Alex, We’re very sorry to hear about the issue with your order and sincerely apologize for any inconvenience this may have caused.
Please rest assured that your order is still within the warranty period. You can contact our after-sales team at any time, and we will be happy to assist you with the warranty service.🌹

Rated 5 out of 5 stars

Quick

Quick, courteous and eager to solve the issue.

6 February 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi there, Thank you so much for loving our service. We will continue to improve our products and services!

Rated 5 out of 5 stars

Wanted to make sure I got my order…

Wanted to make sure I got my order right, so I emailed customer service and they responded the following day confirming my order was correct.

3 February 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi there, Thank you so much for loving our service. We will continue to improve our products and services!

Rated 2 out of 5 stars

Disappointed

I was excited when I saw your ad and ordered the chubby cable. Sadly, when I received it, it does not work with phone cases. (which should have been mentioned in the descriptions) who wants to take a hone case everytime you want o charge your phone. So for me, it was a waste of money. Even with out the case, it does not fit flush with the phone like your pictures.

5 February 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi Carla, We sincerely apologize for the inconvenience and the experience you had.

The 6mm thick silicone is a feature of our product, designed to reinforce the connector and make the cable more durable. Some models also have slightly thicker housings for added protection.

That said, we also offer slimmer yet durable versions of our cables. If you prefer, you can contact our customer service team to arrange a replacement with one of these options.🌹

Rated 5 out of 5 stars

I ordered the magnetic pop socket for…

I ordered the magnetic pop socket for my pixel 8. It takes a few days to get but so worth it. I don't have a magnet on the back of my phone so I got a case with a magnet. I wasn't sure if it would work but it's awesome. I can place it on metal at work. So handy. I've ordered 2 more for family. Love the color choices

5 February 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi there, Thank you so much for loving our service. We will continue to improve our products and services!

Rated 1 out of 5 stars

Ordered it a month ago and for the past…

Ordered it a month ago and for the past five days it says out for delivery today. It keeps saying that everyday. They do not respond to emails and I will report it to my bank as fraud.

5 February 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi Robert, Sometimes, during handling, carriers may encounter issues with certain packages. Please rest assured that if there is any problem, you can contact our customer service team, and we will provide an appropriate solution, including reshipping the package if needed.
Upon checking, we found that your order has been marked as delivered. Could you please confirm whether you have received it?
We will also provide feedback to our logistics partners to help improve their delivery service.🌹

Rated 1 out of 5 stars

Cheap Garbage.

The item arrived in a timely fashion and the package and presentation were ok. But the ring on the back of the phone case would not prop up the phone, wouldn’t work with mag charging and broke a day after I used it. Cheap garbage. Highly disappointed for the price tag plus shipping.

14 January 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi Phil, We’re very sorry to hear about the issue with your order and sincerely apologize for any inconvenience this may have caused.
Please rest assured that your order is still within the warranty period. You can contact our after-sales team at any time, and we will be happy to assist you with warranty support.
We truly appreciate your patience and understanding, and we’re committed to ensuring you have the best possible experience with our products.🌹

Rated 5 out of 5 stars

Great customer service!

I made a mistake, ordered the wrong size phone case and Becky, with Customer Service, helped me get my order updated with the correct size before it shipped out. Great customer service! Thank you again, Becky! :)

1 February 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi Rosita, Thank you so much for loving our services. We will continue to improve our products and services!

Rated 5 out of 5 stars

I am happy with everything

I am happy with everything, I recommend excellent products and quality

1 February 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi Jurij, Thank you so much for loving our products. We will continue to improve our products and services!

Rated 1 out of 5 stars

40w charger

Let's start by saying that their products looked great and I really wanted to like them. But as soon as I got the product, I noticed it wasn't charging what they were advertising. I tried returning it, but they make you jump through hoops to return anything, so I just kept the item and charged items that needed less wattage. However, it's now been 8 months and the product doesn't work anymore. I would never buy anything from them again.

31 January 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi Jose,

We’re really sorry for the confusion and understand how frustrating this situation might feel.

At the moment, we’re unable to locate your order. Could you kindly reach out to our after-sales team so we can look into this and assist you directly?

Please rest assured that our products are not exaggerated in their power specifications. If there’s been any misunderstanding, our team will gladly clarify and work with you to find the best solution.

We truly appreciate your patience and understanding, and we’re committed to resolving this for you as quickly as possible.🌹

Rated 1 out of 5 stars

DO NOT BUY

Shipping took forever from China. I was very careful with the cable and it stopped charging within a few months and they wouldn’t offer a refund. I contacted them again when it fully stopped working and they never responded. Total crap company with crap products.

17 November 2025
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi Sheila,

We’re really sorry for the inconvenience you’ve experienced and completely understand how frustrating it can feel when an issue isn’t resolved promptly.

We’d like to let you know that our data cables now come with an extended one-year warranty. Our customer service team usually responds within 24 hours, but it’s possible that our previous replies were blocked by your email settings.

Please feel free to contact us again — we’re here to make sure your issue is resolved quickly and smoothly, and we truly appreciate your patience and understanding.🌹

Rated 5 out of 5 stars

Great customer service I had an issue…

Great customer service I had an issue and their reply was prompt and very helpful

29 January 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi Ahmed, Thank you so much for loving our services. We will continue to improve our products and services!

Rated 5 out of 5 stars

Received wrong product

Received wrong product, they were happy to send me the correct product with no extra charge

22 January 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi Eugene, Thank you so much for loving our services. We will continue to improve our products and services!

Rated 5 out of 5 stars

We accidentally ordered the wrong color…

We accidentally ordered the wrong color cable and they ended up sending me a new one free of charge.

14 January 2026
Unprompted review
Chubbycable logo

Reply from Chubbycable

Hi Meredith, Thank you so much for loving our services. We will continue to improve our products and services!

Rated 3 out of 5 stars

Good cable

Good cable, however, the connection port stem is too short. The cable would not reach to connect if my phone was in the protective case. I had to take the phone out of the case every time I tried to charge my phone.

22 January 2026
Unprompted review

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