Due to circumstances I needed to take the private route for an operation. The medical group offering the treatment provided details of a 2 year interest free payment plan through their partners Chrys... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My transaction with Chrysalis Finance was remarkably straightforward. They were helpful and the contract was very clear, no confusing wording. It was clear from the start how much I would be paying pe... See more
Company replied
It was really easy to complete the application and apply for the loan. Loved the utility where you could see how much adeposit made to the monthly payments so you can tailor it to how much you want t... See more
Company replied
Easy to do Nice lady on other end Brilliant all paid for peace of mind when you are in the hospital awaiting operation Patricia Darch
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Company details
Written by the company
Chrysalis Finance are the UK’s largest ethical caring, and responsible lender in healthcare! Need private dental or healthcare treatment? Get the treatment you need, when you need it, with Chrysalis. Our payment options allow you to spread the cost of your treatment, paying in monthly instalments. No waiting list. No lengthy forms. No hassle. We're partnered with over 3,000 clinics. Find a Chrysalis Finance approved clinic by checking the list of partner clinics on our website. We care about you and your treatment. Acceptance is subject to status. Terms and Conditions apply.
Contact info
PO Box 404, Alderley Edge, Cheshire , SK9 0EA, Alderley Edge, United Kingdom
- 0333 32 32 230
- theteam@chrysalisfinance.com
- chrysalisfinance.co.uk
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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How to afford my new teeth
Very easy to set up this one year loan which was done via my dentist, Dental Beauty.
3 August 2026
Reply from Chrysalis Finance
Janet, we're so pleased to hear that your one-year loan was easy to set up through Dental Beauty. Being able to spread the cost of dental treatment can make things feel much more manageable, and we're glad the process worked smoothly for you. Thank you for taking the time to share your experience! Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Lorraine, thank you for your brilliant feedback and recommendation. Quick, easy and fuss-free is exactly the kind of experience we want to provide when you're arranging finance for treatment. We're delighted everything went so smoothly for you and really appreciate you taking the time to let us know. Have a lovely rest of your day, Lorraine! Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for the great review! We're really pleased that you found the process easy to use, quick and effective, with no negatives along the way. We aim to make arranging finance feel as seamless as possible, so it's fantastic to hear we delivered that for you. We really appreciate your feedback and hope you have a lovely day! Many thanks, Betty at Chrysalis Finance
Relief
It was made very easy for me to receive the interest free lone,it was great relief when I was offered the lone because it was just one less thing for me to worry about.Thanks very much.
3 August 2026
Reply from Chrysalis Finance
Brian, thank you for sharing this with us. We're so glad that being offered interest-free finance gave you some relief and meant there was one less thing for you to worry about. We understand how important peace of mind can be when you're arranging treatment, and we're pleased we could make the process easy for you. Wishing you all the very best, Brian, and thank you again for your kind feedback. Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for your kind feedback. We're really pleased to hear that you found our team very helpful. Supporting our customers and making sure they feel comfortable throughout the process is extremely important to us. We appreciate you taking the time to leave us a review and hope you have a lovely rest of your week! Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Anura, it's great to hear that you found the process easy, simple and free from any puzzles. We always want our applications to be clear and straightforward, so we're delighted that everything made sense from start to finish. Thank you for your valued feedback, Anura, and we hope you have a wonderful day! Many thanks, Betty at Chrysalis Finance
Efficient Process
The options were well explained, application approval process extremely easy , the set up process was very efficient and the communication clear and timely.
28 July 2026
Reply from Chrysalis Finance
Sue, thank you for such a detailed review. We're delighted that the options were explained clearly and that you found both the approval and set-up process easy and efficient. Clear, timely communication can make such a difference when arranging finance, so it's especially lovely to hear that this was a positive part of your experience. We really appreciate your feedback, Sue, and hope you have a lovely rest of your week! Many thanks, Betty at Chrysalis Finance
Easy solution
Straightforward and easy to apply
We were kept up to date with the plan and have been fully informed the whole way along.
13 July 2026
Reply from Chrysalis Finance
Thank you so much for your lovely feedback! It's great to hear that you found the application straightforward and that we kept you informed throughout the process. We know arranging healthcare can already feel overwhelming, so we're pleased we could make the finance side as simple and stress-free as possible. Thank you for taking the time to share your experience, and we hope all goes well with your treatment.
Many thanks,
Betty at Chrysalis Finance
Straightforward and fast
The experience was straightforward and fast generating a quick response.
28 July 2026
Reply from Chrysalis Finance
Thank you for your wonderful review! We're so pleased to hear that you found the process both straightforward and fast, and that you received a quick response. Making healthcare finance simple and efficient is exactly what we strive for. We really appreciate your feedback.
Many thanks,
Betty at Chrysalis Finance
Such a simple process from start simple and not over complicated …
Such a simple process from start to end with forms kept to a minimum for simplicity which is appreciated
30 July 2026
Reply from Chrysalis Finance
Thank you for your kind review, Janet. It's fantastic to hear that you found the application process simple from beginning to end and appreciated the minimal paperwork. We work hard to keep everything as easy as possible, so your feedback means a lot to us. We hope you have a lovely week.
Many thanks,
Betty at Chrysalis Finance
Excellent service easy to organise and…
Excellent service easy to organise and everything went without any issues at all.
30 July 2026
Reply from Chrysalis Finance
Thank you for your lovely review, Kev. We're so pleased everything went smoothly and that arranging your finance was straightforward. It's great to know you had such a positive experience with us. Thank you again for your recommendation.
Many thanks,
Betty at Chrysalis Finance
Quick, Clear and Straightforward process
I received a quick and clear response. It was a straightforward process to set up the financial arrangement.
30 July 2026
Reply from Chrysalis Finance
Thank you for sharing your feedback, David. We're delighted that you found the process quick, clear and straightforward. We know how important it is to receive a prompt decision when arranging treatment, so it's great to hear we delivered that for you.
Many thanks,
Betty at Chrysalis Finance
Quick and well communicated.
The process was efficient and relatively easy to activate. The only issue, was the on-line payment system not working.
29 July 2026
Reply from Chrysalis Finance
Thank you for your review, Peter. We're pleased to hear that you found the process efficient and easy to complete. We're sorry to hear you experienced an issue with the online payment system and appreciate you bringing this to our attention. Your feedback helps us continue improving our service. Thank you again, and we wish you all the best.
Many thanks,
Betty at Chrysalis Finance
I was surprised at how straightforward…
I was surprised at how straightforward and simple the application process was and delighted by the almost instant response
23 July 2026
Reply from Chrysalis Finance
Thank you for your wonderful review, Mandy. We're so pleased that the application exceeded your expectations and that you received such a quick decision. We always aim to make arranging finance as simple and stress-free as possible, so it's lovely to hear this reflected in your experience.
Many thanks,
Betty at Chrysalis Finance
You took the 1st direct debit payment…
You took the 1st direct debit payment before I even had 1st treatment and didn't even contact me either.
27 July 2026
Reply from Chrysalis Finance
Thank you for taking the time to share your feedback. We're sorry to hear that you've been disappointed with your experience. We understand how concerning it can be if a payment is taken earlier than you expected, particularly before your treatment has begun. We'd really like the opportunity to look into this for you and explain what has happened. Please could you contact our Customer Support Team at theteam@chrysalisfinance.com or call us on 0333 32 32 230, and we'll be happy to investigate this further for you.
Many thanks
Reply from Chrysalis Finance
Thank you for your feedback, Danny. We're delighted that you found everything easy to arrange and that our updates kept you informed throughout the process. Keeping our customers updated every step of the way is something we really value.
Many thanks,
Betty at Chrysalis Finance
It was very easy to apply for a loan…
It was very easy to apply for a loan for my hip operation at the Nuffield, Chester and I received a positive response without delay.
1 July 2026
Reply from Chrysalis Finance
Thank you for your lovely review. We're pleased to hear that applying for finance for your hip operation was straightforward and that you received a prompt decision. We hope everything goes well with your treatment and wish you a smooth recovery.
Many thanks,
Betty at Chrysalis Finance
First class service given
29 July 2026
Reply from Chrysalis Finance
Thank you so much for your kind words. We're delighted to hear you received first-class service from our team. Your feedback is greatly appreciated, and we're so pleased we could help.
Many thanks,
Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for taking the time to leave us a review, Raymond. We're pleased to hear you found it easy to apply and that your finance decision came through quickly. Thank you for choosing Chrysalis Finance.
Many thanks,
Betty at Chrysalis Finance
I used this company to finance some…
I used this company to finance some dental work. Process was very quick and painless (hopefully the dental work will be too). Was straight forward and easy. Would recommend based on this experience
29 July 2026
Reply from Chrysalis Finance
Thank you for your fantastic review, Matt. We're really pleased that arranging finance for your dental treatment was quick and straightforward. We also enjoyed your comment about hoping the dental work is as painless as the application! Thank you for recommending us, and we wish you all the very best with your treatment.
Many thanks,
Betty at Chrysalis Finance
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