easy to select the watch I wanted, in a country where I live. I loved the trusted seller option which brings more security to the transaction especially as it was my first purchase on Chrono24.
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See what reviewers are saying
I live in Switzerland and recently purchased my first watch through Chrono24 from a dealer based in the Czech Republic. Initially, I was unsure about buying from an international dealer for such an... See more
Everything went very smoothly. The watch was shipped quickly, and the seller was responsive and helpful throughout the process. The watch is in even better condition than I expected. I’m very happy wi... See more
I have purchased watches through Chrono24 two times this year, each intended as a gift. I had to return the first, which was not to the taste of my giftee. The second, from another dealer, was a brill... See more
Company details
Written by the company
Chrono24 est la plateforme internationale des montres de luxe. Trouvez la montre qu'il vous faut parmi plus de 250 000 offres ou proposez la vôtre à plus de 10 millions d'amateurs de montres chaque mois.
Contact info
Haid-und-Neu-Str. 18, 76131, Karlsruhe, Germany
- +49 721 96693-900
- chrono24.fr
4.8
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Never had a problem buying / selling on…
Never had a problem buying / selling on chrono24! 💯👌🏼
4 October 2024
Great seller!
1 October 2024
Excellent watch....however it was not…
Excellent watch....however it was not offered at home . I go a message that it would be delivered and i speciallyn stay home for it. No delivery and i had to pick it up at a drop of some 10 km away
20 September 2024
Seller extremely serious
Seller extremely serious, answers fast. They kept the watch 3 days for me so I could buy it.
The watch arrived in perfect condition, and I love it
9 September 2024
Fast delivery
19 September 2024
Very good and easy to use
Very good and easy to use. Trusted seller are a very good improve
8 September 2024
Very professional!
28 August 2024
The amount of watches available
The amount of watches available. The app works very well. The escrow service, the possibility to create a personal watch collection, the fact that you can follow the values of all watches. Only downside: when I click on a link in an e-mail from Chrono24 I always get directed to the French version. I do not speak French.
20 August 2024
Perfect transaction
I was able to quickly find the watch I was looking for at a good price. The whole process was secured, clear and easy to manage at each step.
8 August 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not possible to add your ads even if…
Not possible to add your ads even if your watch is authentic. Their are a joke not professional don't use their services
5 August 2024
Unprompted review
Reply from Chrono24
Dear Chrono24 user,
Thank you for reaching out and sharing your concerns.
We understand that you experienced difficulties while trying to create a listing for a watch that you claim is authentic. Unfortunately, without additional information from you, it has been challenging for us to understand the underlying issue and provide a suitable resolution.
Our platform is designed to ensure a safe and secure environment for both buyers and sellers. To maintain this standard, we sometimes require additional details to verify the authenticity of the items listed. This helps us protect all users and maintain the integrity of our marketplace.
We encourage you to provide us with the necessary information so that we can assist you more effectively. Please feel free to reach out to our support team with any specific details or documentation you have regarding the watch. We are here to help and will do our best to resolve the issue promptly.
Thank you for your understanding and cooperation.
Kind regards
your Chrono24 team
Perfect !
Way faster than announced so more than happy !
Communication +++
Delivery +++
Efficiency +++
29 June 2024
Excellent
Delivered on time, excellent packaging and condition exactly as described - great job
22 July 2024
Alles was super in orde
16 July 2024
Chrono24 does what it is supposed to…
Chrono24 does what it is supposed to do. Easy, secure. I traded multiple times, no issues so far, happy buyer and seller.
14 July 2024
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