While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Decoration and Interior Design Store

Written by the company

Welcome to Chroma Prints! At Chroma Prints, we believe in the power of personalization. We're more than just a company selling canvases; we're a creative hub where individuals can unleash their imagination and create unique artworks that reflect their personality. Our mission is simple: we aim to transform your stories, memories, and emotions into beautiful artworks that last a lifetime. Whether you're looking for a personalized gift for a special occasion or a unique piece to add to your own space, Chroma Prints is the place to be. What sets us apart is our commitment to quality and creativity. We offer a wide range of canvases and designs, ensuring you'll always find something that perfectly suits your style. Our team of talented artists and designers is ready to collaborate with you to bring your vision to life. But at Chroma Prints, it's not just about the end product. We strive to provide a seamless and enjoyable experience, from the moment you visit our website to the moment you hold your personalized artwork in your hands. Our customer service team is always available to assist with any questions or special requests. So, what are you waiting for? Discover the possibilities of personalization with Chroma Prints and let your creativity soar!


Contact info

2.0

Poor

TrustScore 2 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

STAY AWAY FROM CHROMA PRINTS

Ordered on the 16 July 2025 and up until today 12 August 2025 I have not received my print only a tracking number that wants me to put my card bank details that I’m unwilling to give. This company has no phone number the service is unacceptable stay away at all cost. Order. CP4391.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a print as an anniversary…

I ordered a print as an anniversary gift to my wife in May of 2025 for our anniversary on June 26,2025. It is now August 11,2025 and still no print. The only correspondence that I receive is the ones that I have initiated. I am highly disappointed with the performance of this company

11 August 2025
Unprompted review
Rated 4 out of 5 stars

Beautiful

Good product, little longer waiting.
The Canvas is a realy beautiful product. The customer service was realy nice and she was very kind to me. My das cried when he saw it. It is very beautiful! If you have enough time, you need to buy it for someone

26 June 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS COMPANY!!

I ordered 3/28/25. Today is 4/17/25 and I’ve yet to receive my order. “Olivia” says she escalated to see what’s wrong but never got back to me like she claimed. I have to keep reaching out to them and my order still says “processing”. She claims there was a “delay with the shippers that’s out of their control”. I DO NOT RECOMMEND BUYING FROM THIS COMPANY. THEY ARE FALSE ADVERTISING CLAIMING TO BE UK BASED WHEN THEY ARE IN CHINA! IF THEY AREN’T SCAMMERS THEY’RE CLOSE ENOUGH!

Edit**
Today is now April 24th, only after I disputed with my bank did they “create a label” now it’s been returned. “Olivia” said they received the dispute and I was refunded and emailed but she is lying and I never received anything. They are truly scammers! BEWARE!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for Our Family Home

I was looking for something that represented our family in a meaningful way, and this was exactly what I needed. It’s now the heart of our home, and I couldn’t be happier!

12 March 2025
Rated 1 out of 5 stars

Buy these prints at your peril

Buy these prints at your peril. The frame the prints are stapled to are flimsy as the sides are not secured together causing frame to warp with print stapled to it. Overall the product is crap and what you get is not what you see. To fix my problem I would need to take the print to a framer to see if he can do anything with it and it would be expensive. I would say keep your money and don't order from thus website unless you want to receive a product that doesn't measure up to its intended use. They think it's OK to send warped crap that cannot be hanged properly and charge you expensively for it, so keep your money and look elsewhere you have been warned

27 November 2024
Unprompted review
Rated 1 out of 5 stars

15 days later and still waiting

15 days later and still waiting. Tried to contact them without success. Says its a UK company but looks like Asia based. Would like a refund and also quite annoyed that they claimed it was a UK business when it's clearly not produced in UK.

6 November 2024
Unprompted review
Show reviews in all languages. (24 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look