As a new customer, I was given 10% off my first order. I ordered just one set of bedding, sheets & pillow cases, to check I was happy with them before ordering another for completeness. We w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Within 24 hour delivery on two different orders - excellent! Products look to be good quality. They also give a good discount for blue light card holders. I would have given it 5 stars if I hadn’t... See more
Purchased some Christy Renaissance towels in parchment approximately 2-3 months ago via Debenhams. Although the towels are of a reasonable quality I am sorry to say that they have faded considerably... See more
To be fair to this company, I feel that I must add to my recent post. Today, I have received my 3 missing bath mats that I have paid for. There was, however, no communication from their company to a... See more
Company details
Written by the company
At Christy, we have been filling homes with unmistakably British products, designed with love and made to last since.
Contact info
6th Floor, Regent House, 34b Heaton Lane, SK4 1BS, Stockport, United Kingdom
- info@christy.co.uk
- christy.co.uk
3.9
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Luxury Egyptian Cotton Robe
Very pleased with my new dressing gown , replacing a Christy one I’d had for many years. The material is lovely and soft and the size L/ExL just right . Had my name on too in a nice bright yellowy gold. Made it very special. Good to see Christy are still producing excellent, quality products.
4 May 2024
Unprompted review
Not a value for money anymore
The quality of the duvet cover is cheap. Also, the fitted king size sheet doesn't fit a king size mattress.
This brand was my favourite, but its not anymore. I dont recommend it.
23 February 2024
Reply from Christy
We're sorry to hear that you feel this way.
Our Customer Service Lead will reach out to you shortly to address your concerns.
Regards,
Team Christy
The worst companie on market!
The worst companie on market!
Pillowcase bag quality and colour and after 2 weeks get refund less money! Dissapointed..first and last time order here!!!
19 April 2024
Unprompted review
Reply from Christy
This is unusual for us.
Unfortunately, we couldn't locate your order using your name. To assist you better, could you please provide us with the details of your order on info@christy.co.uk?
Regards,
Team Christy
Very happy with product and with…
Very happy with product and with customer services when sorting out a problem regarding email but not entirely happy regarding no notice of delivery.
17 April 2024
Unprompted review
Reply from Christy
Hi,
We're thrilled that you're happy with your purchase and our service.
Please understand that on occasion, we experience delivery issues due to our dependence on external delivery agencies.
Regards,
Team Christy
Excellent - Do not hesitate
Order set of large bath sheet, due to another very well known so called luxury company with a W in its name being a total mess.. Buying from Christy Was the total oposite easy to order, excellent comms re order status and fast delivery and the towels are really good quality 750gsm, wish I'd come to Christy first .. do not hesitate Christy is an excellent company and values its customers and their customers experience .. please Christy keep it up you will be in business for a long time if you do .. thanks
4 April 2024
Unprompted review
Reply from Christy
Absolutely, we are taking notes!
Your support is what keeps us going.
Regards,
Team Christy
Prompt delivery .Excellent quality…
Prompt delivery .Excellent quality sheets. Would buy again.
13 March 2024
Reply from Christy
Hi,
Thank you for taking the time to share your experience with us.
We look forward to serving you again soon!
Regards,
Team Christy
Reply from Christy
Hi,
Thank you so much for your glowing review! We’re delighted to have exceeded your expectations.
Regards,
Team Christy
Great service prompt delivery and the…
Great service prompt delivery and the products were excellent value for money
11 March 2024
The quality of the goods is excellent
The quality of the goods is excellent, however my original parcel didn't arrive. Christy's handled the issue very efficiently and were very helpful about everything. I suggest that they use a different delivery company.
5 April 2024
Unprompted review
Reply from Christy
Hi,
We're pleased you enjoyed our products and found our customer service helpful. We apologise for the initial delivery issue and appreciate your suggestions.
Look forward to serving you again!
Regards,
Team Christy
Ordering a curtain pole was so easy.
Ordering a curtain pole was so easy and delivery was very quick. Thank you.
13 March 2024
Delivered correctly on time
Delivered correctly on time. Expected high quality of towels.
11 March 2024
Lovely robe
Lovely robe, but colour not as expected- photos showed different shades ( presumably due to lighting in studio.
11 March 2024
Reply from Christy
Hello
Thank you for sharing your feedback. We'll make sure to pass it along to our team and explore ways to improve the accuracy of our product representation.
Best Regards
Reply from Christy
Hello,
We're delighted to hear that you're loving the towels! Thanks for choosing our products and for taking the time to share your positive experience.
Best Regards
Problem sorted efficiently
Had a problem with an order and sorted out so very quickly and efficiently.
11 March 2024
Reply from Christy
Hello,
We're glad we could resolve the issue swiftly for you! Thank you for choosing our service.
Best Regards
Reply from Christy
Hello,
We're thrilled to hear you had a great experience with our service and staff. Thank you for your kind words.
Best Regards
Great quilt.
11 March 2024
Reply from Christy
Hello, Thank you for your positive feedback.
Best Regards
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.