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Christie & Co Reviews 356

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and proactive approach in managing transactions. The service provided is frequently highlighted as excellent, with many appreciating the clear advice, efficient process management, and dedication to achieving positive outcomes. Reviewers often mention the exceptional customer service, noting the consistent communication, timely updates, and the team's ability to act as calm intermediaries during complex procedures. The team's responsiveness and availability, even outside regular hours, are frequently commended, ensuring queries are answered promptly and processes move forward smoothly. However, some people were dissatisfied with the customer service, citing poor communication and a perceived focus solely on commission.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Response time

Users describe positive interactions with response times, highlighting consistent and timely communication.... See more

Customer communications

Customers had positive experiences with contact, frequently praising the consistent and helpful communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jonty Green has been absolutely amazing throughout the entire process of buying our dream pub in Ratley, Warwickshire. There were some unforeseen issues with other third parties along the way which w... See more

Company replied

Rated 5 out of 5 stars

I have just completed on the sale of my Day Nursery with Christie’s to Kids Planet. Sofia Beck was so incredibly helpful from the outset. She was always available to take calls or answer emails. Her... See more

Company replied

Rated 5 out of 5 stars

We recently worked with Charles to source and purchase a Nursing Home, and the experience was excellent from start to finish. Charles kept us informed at every stage of the process and was always easy... See more

Company replied

Rated 5 out of 5 stars

Andrew Fyfe made the difference without a doubt. We had been trying to sell our care home after covid with Christie & Co without much happening at all, but as soon as Andrew started with Christie & Co... See more

Company replied


Company details

  1. Commercial Agent
  2. Business Broker
  3. Commercial Real Estate Agency
  4. Real Estate Consultant

Written by the company

With over 90 years of experience and expertise in the property market, our network of offices extends across the UK and Europe, working with clients on a truly global scale. We offer a range of services, including Brokerage and transactional support for buying and selling businesses and properties; Consultancy services to support you throughout the lifecycle of an investment from pre-conception and development through to operation, turnaround or disposal; Valuation services for all situations including RICS Red Book valuations for secured lending purposes. We offer a full range of services across our network, across Care, Childcare & Education, Hotels, Pubs & Restaurants, Dental practices, GP surgeries, Pharmacies, Retail, Garden Centres, Holiday Parks and more. We are the leading adviser across our specialist sectors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

3 different brokers over on transaction

3 different brokers over one transaction.
I was always notified after the event or at very short notice.

Christies did persuade me to have a video of the practice done, which they then on several occasions failed to use causing me unnecessary trips for viewings.

3 April 2026
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Reply from Christie & Co

Thank you for taking the time to leave this feedback. We're sorry that your experience didn’t meet the standard we set for ourselves. Changes in your point of contact during a transaction are sometimes unavoidable, and communication around those transitions should be managed smoothly. Likewise, if the video wasn’t being used consistently to filter viewings, we totally understand your frustration. We’d welcome the opportunity to discuss this directly and, if you're open to doing so, please feel free to contact our client services team.

Rated 5 out of 5 stars

Professional, very helpful and proactive

Cathy was always on hand and proactive to handle in some instance tricky scenarios always looking for solutions. It was invaluable to help the selling process as progress as smooth as possible.

3 April 2026
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Reply from Christie & Co

Thank you so much for feedback for Christie & Co and Cathy in particular. We're delighted to hear your experience was so positive!

Rated 5 out of 5 stars

Sold through Christies and Lee Howard

Lee Howard
Was always there when we needed his help .Would recommend him and Christie healthcare to anyone looking to buy or sell.

3 April 2026
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Reply from Christie & Co

We're delighted to hear you had such a great experience working with us, and thank you for kind words for Lee!

Rated 5 out of 5 stars

Very efficient

Very efficient, I dealt with Stephen Champion who was very honest & informative , my sale went through within a few months, so delighted, thank you Christie & Co .

3 April 2026
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Reply from Christie & Co

Thank you for your feedback for Stephen, we're delighted you felt so well supported throughout your transaction. Thank you for your five star review!

Rated 5 out of 5 stars

Rob Kinsman and Jon Hodgkins have…

Rob Kinsman and Jon Hodgkins have always been very knowledgeable of the care sector and very helpful in all matters. They’re also good guys.

3 April 2026
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Reply from Christie & Co

We're delighted to hear that your experience of working with us was so positive, and thank you for your kind words for Jon and Rob in particular!

Rated 5 out of 5 stars

Cathy was so helpful

Cathy was so helpful in finding a dental practice for me, assisting with getting everything started and even helped get us over the line

27 March 2026
Unprompted review
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Reply from Christie & Co

Thank you for your feedback for us and for Cathy in particular, we're delighted to hear your experience was so positive!

Rated 5 out of 5 stars

My experience with dealing with…

My experience with dealing with Christie's was fantastic from start to finish

Rosie Turner went above and beyond to make the deal go smoothly to completion, and I cannot thank her enough for all her efforts.

I would highly recommend them

17 March 2026
Unprompted review
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Reply from Christie & Co

Thank you for sharing your experience with us, we're delighted to hear that Rosie supported you so well. Thank you for your 5 star review!

Rated 5 out of 5 stars

Cathy has been so helpful and…

Cathy has been so helpful and knowledgeable during whole process. She would not intervene unless there is any issue which will concern both parties in the process. Truly grateful for her to step in for an important issue. Without her to step in , as a middle person , the sale could turn the wrong direction for both sides. Cannot thank her enough for this particular matter.
Had given a different sale agent before Christie & Co. The sale agent truly not bother to promote our dental surgery. And only found two potential buyers in 13 months. ( one of them was a GP Doctor ?? )
When we found Cathy from Christie & Co they found 8 potential buyers within 3 months. We received altogether 5 offers and sealed the deal with the best offer.
We highly recommend Cathy from Christie & Co to anyone who is thinking of selling or buying.
Well done to Cathy , and Christie & Co sale team , for your excellent advise and support throughout the whole process.
Many thanks xxx 😊

27 March 2026
Unprompted review
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Reply from Christie & Co

We're so delighted to hear that Cathy was able to support you so well and that your experience was so positive. Thank you for your 5 star review!

Rated 5 out of 5 stars

First Time Pharmacy buyer

I can’t recommend Tom Layborn highly enough. He played a crucial role in helping me get my first pharmacy purchase over the line and consistently went above and beyond throughout the process. His persistence, perseverance, and support made a real difference. Without him, I genuinely don’t think the deal would have gone through. I’m incredibly grateful for his dedication and would strongly recommend him to anyone navigating a pharmacy acquisition.

13 March 2026
Unprompted review
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Reply from Christie & Co

Thank you for taking the time to share your experience of working with us, and with Tom in particular. Congratulations on your first purchase and we're delighted to have supported you. Thank you for your five star review!

Rated 5 out of 5 stars

Professional and courteous from start…

Professional and courteous from start to finish. When you’re in the stress and hard work of a sale, Kevin and Joel provide the cool heads and the endeavour to keep everyone and everything on track.

2 December 2025
Unprompted review
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Reply from Christie & Co

Thank you for sharing your experience of working with us and your kind words for Kevin and Joel. We're delighted to hear how well supported you felt. Thank you for your 5 star review!

Rated 5 out of 5 stars

Good Experience

The sale was handled professionally.

5 March 2026
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Reply from Christie & Co

Thank you for your 5 star review!

Rated 5 out of 5 stars

Rosie and Lee were absolutely fantastic…

Rosie and Lee were absolutely fantastic and instrumental in helping me sell our care home. They were caring and extremely professional in their approach, and removed a great deal of the stress away from my shoulders during the sales process.

They clearly care about the client and did everything necessary to ensure the sale of my home was as smooth and efficient as possible, whilst maintaining full communication throughout the process, which left me feeling very reassured.

I could not recommend anyone else but Christie’s when acquiring or selling their care home. I have formed a wonderful working relationship with Christie’s and will ensure this will continue into the future.

18 March 2026
Unprompted review
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Reply from Christie & Co

Thank you so much for your kind words for Rosie and Lee, we're delighted to hear your experience of working with Christie & Co is so positive! Thank you for your 5 star review!

Rated 4 out of 5 stars

Successful share sale of the pharmacy…

Successful share sale of the pharmacy despite delays because of difficult market state of pharmacies market. Thanks to Richard Thomas for help and cooperation.

5 March 2026
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Reply from Christie & Co

Thank you so much for taking the time to share your feedback for Christie & Co and for Richard in particular. We're delighted to hear that he supported you so well throughout.

Rated 5 out of 5 stars

Valuation work

In my experience the Christie & Co valuation team in Spain consistently deliver high quality valuation reports on time at good value.

25 February 2026
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Reply from Christie & Co

Thank you for your 5 star review, we're so pleased to hear that your continued experience of working with Christie & Co's Spanish team is so positive!

Rated 5 out of 5 stars

Excellent practice sale broker

Paul has been an incredibly calm and supportive help during a particularly challenging practice sale. He was constantly and consistently at the end of the phone to update and reassure. I would certainly have no hesitation in recommending Christies for the sale of your practice.

10 March 2026
Unprompted review
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Reply from Christie & Co

Thank you so much for sharing your experience of working with Christie & Co, and for your kind words for Paul in particular. Thank you for your 5 star review!

Rated 5 out of 5 stars

Fantastic Service and Support

I recently worked with Lee Howards and Rosie Turner on the purchase of a care home, and I couldn’t be more pleased with the experience.

From the outset, both Lee and Rosie were extremely professional, knowledgeable, and supportive throughout the entire process. They took the time to visit us in person and genuinely understand what we were looking for, rather than simply presenting generic opportunities. It was clear that they were focused on finding the right fit for our requirements. Throughout the search and transaction, they remained in regular contact and kept us well informed, which made a complex process feel much more manageable.

What really stood out was their responsiveness and commitment. They worked diligently to source a care home that aligned with our criteria and supported us at every stage of the purchase. Their guidance and communication helped ensure everything progressed smoothly.

Having completed several transactions in the sector, I can honestly say this has been one of the smoothest deals I have been involved in. I’m very grateful for their hard work, professionalism, and ongoing support.

Thank you again, Lee and Rosie. I would highly recommend working with them.

11 February 2026
Unprompted review
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Reply from Christie & Co

Thank you so much for your feedback and for taking the time to share your experience - especially your kind words for Lee and Rosie. We're delighted to hear your thoughts and that your transaction went so smoothly. Thank you for your 5 star review!

Rated 4 out of 5 stars

The follow‑up was good and the team was…

The follow‑up was good and the team was very responsive, but we would have expected a more critical assessment of the valuation, including an alternative methodology and a football‑field to estimate the fair value range.

5 March 2026
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Reply from Christie & Co

Thank you for your feedback and we appreciate the time you have taken to share your experience with us. Thank you for your review!

Rated 5 out of 5 stars

Very professional

Very professional , supportive and helpful. Oliver McCarthy was always very calming and reassuring in what can be a very stressful experience. Nothing can prepare you but the process was definitely helped by Christie’s team. Excellent service. Would highly recommend.

5 March 2026
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Reply from Christie & Co

Thank you for sharing your experience of working with Christie & Co and Oliver in particular, we're delighted to hear your positive feedback. Thank you for your five star review!

Rated 5 out of 5 stars

Reliable and supportive Agent

Christie & Co have helped us both buy and sell businesses. We find them extremely personable, communicative, supportive and knowledgeable throughout the transactions. Special shout out to Alex Rex for everything he's done for us. Thanks, Karl and Julia.

6 March 2026
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Reply from Christie & Co

Thank you for your positive feedback for Alex, we're delighted to hear he helped you throughout your transaction so well. We're grateful you took the time to share your experience of working with Christie & Co as well, and thank you for your 5 star review!

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