I ordered a cap for my 14 year old son on Monday 27th July using his savings and some birthday money. I immediately received an email reply confirming receipt of my order and confirmation... See more
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My son loves Christian Rose stuff and is building quite a collection of the hats. They are excellent quality and often on sale so I snap them up whenever I can. Really nice brand that still has an ex... See more
Company replied
Wow what can I say I took a chance On buying one of these hats and ended up buying another hat the quality stands up to a D squared very happy with it detailing on the inside sets it off lovely hats w... See more
Ordered a trucker cap and the order is wrong, Sent several emails and messages and not bothered to reply, This is very frustrating at this hat cost £45.00 all I want is a replacement Appre... See more
Company replied
3.1
Average
185 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Reply from Christian Rose
Thanks Mo!! We are glad you love them :)
Paid for a hat and only a couple days…
Paid for a hat and only a couple days later, CR said one of its hat was out of stock. Without anyone let me know if anything. Not good enough
21 May 2022
Reply from Christian Rose
Hey Melo,
We are sorry to hear one of the hats you ordered was out of stock. Once this is back in stock you will be notified.
Thanks CR
Received om time and the quality is on…
Received om time and the quality is on point . Thank you guys
7 May 2022
Reply from Christian Rose
Thanks Roy :)
Reply from Christian Rose
Thanks Michael!
Shipping takes forever still haven't…
Shipping takes forever still haven't received items 🙃
7 April 2022
Reply from Christian Rose
We are very sorry your international shipping has taken longer than expected. We have emailed you stating we are investigating for you,
Thanks,
CR
Absolutely love your hats
Absolutely love your hats, it’s my fourth hat iv bought great quality an decent price for what your getting. 👌🏻
7 April 2022
Reply from Christian Rose
Hey Sam! Thank you for being a loyal customer. We are glad you love them!
Reply from Christian Rose
Thanks Jason!
Sorry for the two **but the green hat i…
Sorry for the two **but the green hat i received was faulty excess mesh on one side makes it bubble out, so wont be wearing it shame
1 April 2022
Reply from Christian Rose
Hey Richard,
Our customer service team would be more than happy to send you out another product. Please email us - info@christianroseclothing.com to allow us to solve this issue for you.
Thanks! :)
Good quality at great price
Good quality at great price, well pleased with the service all around
14 March 2022
Reply from Christian Rose
Thank you! :)
Feels like they make returns extremely…
Feels like they make returns extremely difficult. I wasn’t satisfied with the product and I’m looking for a way to return the items to no avail!
7 March 2022
Unprompted review
Reply from Christian Rose
Hey Joey, we have just moved premises so apologies our returns have been delayed.
Please email info@christianroseclothing.com and one of the team will be happy to help :)
I love it and is very nice
The cap is okay and nice for me soon are we like to come for another one thanks
5 March 2022
Reply from Christian Rose
Thanks Kazeem!
Bad customer service
I placed my order February 3, it’s now February 17 I have not received my order. I sent numerous email
and never got an update.
17 February 2022
Reply from Christian Rose
Hey Phara, we are sorry our international orders have been delayed. Our team have emailed you on 14th February explaining the situation. Your order is on it's way to you & I will get your confirmation re-sent :)
Stylish Up & coming brand .
My son loves Christian Rose stuff and is building quite a collection of the hats. They are excellent quality and often on sale so I snap them up whenever I can. Really nice brand that still has an exclusive and individual edge to it as it hasn't saturated the market. Always good delivery times and email updates,plus good discounts if you sign up to the mailing list.
15 February 2022
Reply from Christian Rose
Hey Sarah,
Thank you so much for this great review. We are so happy your son loves the brand! Pop us over an email, we would love to send you a discount code for your next order :)
Love the material used for the caps and…
Love the material used for the caps and delivery came on time.
8 February 2022
Reply from Christian Rose
Thanks Babatunde! :)
Great service
Great service. I put the wrong post code in and got contacted straight away and then the goods got delivered the next day.
2 February 2022
Reply from Christian Rose
Thanks Craig! :)
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