Most men on your site are fake all they want is their happiness but not the other to be fair.They use your site only for their own selfishness.I met one thinking he’s honest as it says on their page ,... See more
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Review summary
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I have met somebody and we have got engaged. But I find it frustrating that when people send you likes the two options for leaving a message are blunt if not rude and not very Christian, this coul... See more
Company replied
It was easy to stop my account, and to use the filters to view guys I was interested
Company replied
Hi, I’ve met somebody that I am now in a relationship with on this site
Company replied
Company details
Written by the company
Our dedicated support team is here to help 7 days a week, just email help@christianconnection.com. Christian Connection is a UK-based international dating site and app for Christian singles, welcoming members from all denominations and backgrounds. We've been helping Christians meet for over 25 years, and many of our members have gone on to build lasting relationships and marriages through the connections they've made here. Christian dating can have its ups and downs, and we're here to help with any queries, refunds, or concerns along the way. We're committed to billing transparency: subscriptions renew automatically unless cancelled, and cancellation is straightforward through your account settings. To keep Christian Connection a safe and welcoming space for everyone, we hold all members to our community standards, and occasionally remove accounts that don't meet them. Our moderation team reviews profiles and reports carefully, and our commitment is always to the well-being of the whole community. Most of all, we're here to help genuine daters find a real and lasting connection. If you have any questions, feedback, or need support with your account, please get in touch with our award-winning team and we'll do everything we can to help.
Contact info
London, United Kingdom
- help@christianconnection.com
- christianconnection.com
3.5
Average
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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I've also just recently set up a…
I've also just recently set up a account I now can't contact you or gain access to my account I'm still getting emails but I can't respond it's automatically re -send please can some on contact me to resolve this and just remove my profile please Zara Tunney .
18 July 2024
Unprompted review
Reply from Christian Connection
Hi Zara,
I'm sorry to hear that you're having trouble contacting us. Our support team is available 7 days a week on help@christianconnection.com
I have also sent a contact request via Trustpilot. Get in touch and we'll resolve this for you ASAP.
All the best,
Jonathan
Hello
Hello, when you try to get your own type of people that you like sometimes it’s hard and sometimes it’s not. That’s because do you want to get your own type of people that you like yourself. Anyway I still do want to stay on here for sure. Thank you, Jay.
27 April 2024
Unprompted review
Reply from Christian Connection
Thank you, Jay, for your thoughtful review.
We understand that finding the right person can be a journey. We're committed to helping you along this path and believe your perseverance will pay off 😍
We always aim to improve our platform to make it easier for you to connect with people who are right for you. If you have any suggestions or need help, we're always here.
Kind regards,
The Christian Connection team
I don't understand what's happened with…
I don't understand what's happened with this Christian site? For the first few years it was alright, but now I can't get access to it, or contact them about it; even though I'm still paying for this! Their 'contact' doesn't work! What are they playing at!?
14 June 2024
Unprompted review
Reply from Christian Connection
Hi Janina,
Thank you for getting in touch. I'm very sorry to hear about the issues you’ve encountered with accessing your account and contacting us.
Unfortunately, we couldn’t locate your account based solely on your review. We are trying to reach out to you through Trustpilot to resolve this matter as quickly as possible.
Could you email us at help@christianconnection.com with your account details, and our support team will get it sorted for you.
All the best,
The Christian Connection Team
They kick people for having racial…
They kick people for having racial preference and there are a lot of none Christians on the site. Sorry but no private company has the right to decide the dating preference of others.... Creepy.
12 June 2024
Unprompted review
Reply from Christian Connection
Dear Christian,
Thank you for sharing your feedback. At Christian Connection, we aim to create a kind and respectful environment for all our members.
We understand that some members will have preferences about who they'd like to meet, and we ask our members to remain open, tolerant and accepting.
We do offer the option to search for members who match your preferences using our advanced search filters on the site. It's not possible to block members of any ethnicity from contacting you.
If you're contacted by someone you don't feel would be a match, you are able to reply using our polite 'no thanks' template.
We appreciate your input and are continuously working to improve the experience for all our members
Best regards,
The Christian Connection Team
God's Blessings
To find a man that values what you believe in so we can walk together in hand in hand through God's blessings. Was so important to me as god wants us to place Jesus first in our daily walk on earth and then he will bless us with a soul mate. As it says in the bible "man shell not live alone that's why he mad woman" Amen. Thank you for having this site.♡
31 May 2024
Unprompted review
Reply from Christian Connection
Hi Margo,
Thank you so much for your beautiful and heartfelt review! We are truly delighted to hear that you’ve found a man who shares your values and faith. It’s encouraging to see God working in your life through our community.
We’re grateful to have been a part of your journey and wish you every blessing for your future together.
We would love to share your story with others. I've sent you a contact request through Trustpilot.
The Christian Connection Team
I sometimes get misunderstood as I have…
I sometimes get misunderstood as I have high functioning autism.
13 May 2024
Unprompted review
Reply from Christian Connection
Dear Clive,
Thank you for your review and for sharing a bit about your experience with us. We understand that communication can be challenging, particularly when navigating online dating as someone with high-functioning autism.
We are committed to fostering an inclusive and understanding community where all members feel valued and respected. We are developing tools for starting conversations, such as Profile Reactions. You may also find the Video Chat feature useful.
Please know that our team is always here for you, and we encourage you to reach out if you need assistance or have suggestions on how we can improve your experience.
Thank you for being a part of Christian Connection. We look forward to continuing to support you in your journey.
Best regards,
The Christian Connection Team
Many Members Are NOT Christians!
I joined this site appox two years ago, and none of the people who wanted to meet me where actually Christians! Not one of them went to any kind of religious place, and the one guy met, expected me to go on holiday with him after meeting up for coffee for 1hour! Why is this site called Christian Connection when it fails to ensure that its members are actually Christians?
12 June 2023
Unprompted review
Reply from Christian Connection
Dear Dot,
We understand how disappointing it must have been for you to not find the connection you hoped for.
Our support team checks and vets every profile and routinely removes profiles that don't meet our moderation criteria. We ask everyone who joins about their faith and church involvement and recognise that we serve a broad church.
The vast majority of Christian Connection members are genuine Christians looking to form a meaningful relationship.
We encourage people to use the built-in reporting tools if they come across a profile that shouldn't be in our community. Please get in touch with us if you'd like to discuss anything: help@christianconnection.com.
All the best,
The Christian Connection team
I have found my missing rip
I have being on two different dating site,but Christian Connection make it happen.
I've found love!! You're the best👌
18 April 2024
Unprompted review
Reply from Christian Connection
Dear Olajumoke,
What wonderful news! We're absolutely delighted to hear that you've found love through Christian Connection. Your success story is what motivates us every day and why we do what we do. Congratulations!
Thank you for your kind words and for choosing our service. We wish you and your partner a joyous and loving future together.
Best regards,
The Christian Connection Team
You recently suspended my account and…
You recently suspended my account and then I sent an email and it was rectified very shortly and quite promptly. I’m very happy that it’s been reinstated and to be back on your site
5 April 2024
Unprompted review
Reply from Christian Connection
Dear Paul,
Thank you for taking the time to share your positive feedback! We're glad your issue was resolved quickly and to your satisfaction.
Our team is committed to providing prompt and efficient service, and your experience reinforces the importance of that commitment.
Paul, we're truly delighted to have you back on Christian Connection. Your continued engagement is of utmost importance to us.
We are always here to help with anything you may need.
Best regards,
The Christian Connection Team
Reply from Christian Connection
Hi Robert,
We can't find you on Christian Connection and have tried to contact you through Trustpilot.
Could you please contact us directly at help@christianconnection.com so we can help with any issues you have?
Thank you,
The Christian Connection team
Really bad dating site they do nothing…
Really bad dating site they do nothing about stalking and harassment to females on line and if you don’t wish to date a different skin colour you get told you have breached their terms and conditions and you get kicked out, I was reported because I didn’t want to date someone I didn’t fancy and he stalked me. Also it’s not Christian as it has other faiths and witches on this site. This is one of the worst dating sites about.
1 July 2023
Unprompted review
Reply from Christian Connection
Hello
Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that your experience on Christian Connection did not meet your expectations, and we take your concerns very seriously.
Regarding stalking and harassment, we strive to maintain a safe and respectful environment for all our members and have anti-stalking protections in place. We encourage anyone experiencing such behaviour to report it immediately so our support team can take appropriate action.
Concerning your comments on our terms and conditions, our aim is to foster an inclusive community that respects diverse backgrounds, including being open to members of different skin colours. This policy is in place to promote a safe and non-discriminatory environment for everyone.
We are committed to continually improving our platform and policies and consider your input an important part of this process. If you have any further issues or suggestions, please contact us directly. We are always here to help.
Best regards,
The Christian Connection Team
I’m new here I don’t have any…
I’m new here I don’t have any experience yet
12 March 2024
Unprompted review
Reply from Christian Connection
Hi Agaton,
We can't locate your Christian Connection account and have tried to contact you through Trustpilot. Could you please get in touch with us at help@christianconnection.com so we can help with any issues you are experiencing?
All the best,
The Christian Connection team
Just as bad as the secular sites
Unfortunately this site is a magnet for scammers, users and dangerous males. Christian Connection's safety protocols are not up to scratch at all despite their expensive membership fees.
I have been a member on and off for 10 years. I regularly receive offensive and sexual messages. One guy sent me abusive messages threatening to have his friends rape me. The police contacted CC about it. They banned him but 2 years later, he's back! He's even using the same photos!
I have also been catfished numerous times. And other "Christians" hide their phone numbers in their profiles to get round CC's rules.
In general, CC's ethics are very questionable. How can a "Christian" site encourage people who are only "separated" (aka still married) to date?! CC gave me a wishy-washy answer including the words "inclusive" and "non-judgemental". They also don't bother about people who put "single" instead of "divorced" from the drop-down menu.
They are also quite tolerant of racism. Took quite a lot of complaining to have a comment to the effect that black people can't be British removed.
It's telling that CC have disabled the reviews section on their facebook page.
11 March 2024
Unprompted review
Reply from Christian Connection
Dear Kirsten,
We’ve been in touch directly to address the issues you have raised. We’re responding here as well to provide context for anyone reading.
Firstly, we are genuinely sorry to hear about your upsetting experience. We take the safety and well-being of all our members extremely seriously and have several steps in place to detect and remove scammers and bad actors from our platform. This includes removing any duplicate profiles whose details match what we have on file. In this case, unfortunately, no details of the new account matched the one we closed four years ago.
As a member of the Online Dating and Discovery Association, we follow the best practices in the industry and take swift action when we receive serious reports, as we did here.
It's important to note, that we have a zero-tolerance policy for abusive, threatening, or unsolicited sexual messages. We maintain stringent guidelines regarding acceptable behaviour on our platform, and any member found in violation of these guidelines is promptly removed.
We haven’t seen a copy of the messages referencing the threat you mentioned here, and to date, the police have not contacted us regarding your report. If you still have these messages or any communication with the police that mentions this, we would be very grateful if you could send these to us, to assist us in our investigation and to ensure the safety of our community.
If you have any further questions, we are always happy to help. Contact our support team at help@christianconnection.com.
Kind regards,
The Christian Connection team
Well I don't blame you guys for…
Well I don't blame you guys for anything just that not everyone who register here is committed. Others are here for fun.
9 March 2024
Unprompted review
Reply from Christian Connection
Dear Thandi,
Thank you for sharing your feedback. We're sorry to hear that not all interactions met your expectations. We strive to create a community of members looking for committed relationships, though we understand that individuals' intentions can vary.
We'd encourage you to report any profiles that do not seem to align with our values, as this helps us maintain the quality of our community.
Thank you for being a part of Christian Connection. We hope you'll find what you're looking for.
Best regards,
The Christian Connection Team
Great value; meet a mate here!
The value is great for money spent! It's inexpensive to become a subscribed member. I actually received multiple messages from other members. I believe I could actually meet a potential mate here. Patience is a virtue and if you don't get responses right away; don't give up!
25 February 2024
Unprompted review
Reply from Christian Connection
Dear Verneeky,
Thank you for your glowing review and for highlighting the value Christian Connection offers. We're thrilled to hear about your positive experience with our service. Your optimism and advice about patience and perseverance is spot on.
We would love to hear more details about your experience if you're open to it. Stories like yours are incredibly encouraging to our members and our team. You can get in touch at stories@christianconnection.com.
Thanks again for choosing Christian Connection and every blessing for your future together,
All the best,
The Christian Connection Team
Incredible ethos and customer service
I had to contact customer serviece with an unusual request. I did not think I had much chance of success. I was pleasantly surprised that my query was personally addressed in a most understanding and helpful way, just as the website promises that every message CC receives gets read. They went above and beyond regarding my situation. I am thankful and wish everyone who works for CC and their users all the best!
12 February 2024
Unprompted review
Reply from Christian Connection
Dear Ekaterina,
Thank you so much for your kind words and for recognising our efforts in resolving your query. We're so pleased we could assist you with your request, and we'll be sure to pass on your kind comments to our team.
Indeed, feedback like yours motivates us to maintain high standards and continue supporting our community as best we can.
All the best,
The Christian Connection team
Reply from Christian Connection
Hi Marco,
We're so happy to hear that you met someone on Christian Connection. Thanks for sharing! We would love to hear your story in full. Get in touch at stories@christianconnection.com.
Thanks ♥️
The Christian Connection team
Got to be worth a go
Got to be worth a go . Free trial and I converted it to a 1 month subscription £28 and seeing as I’m getting a lot of interest I cancelled straight away but still able to use the site until my 1 month expires .
Small bio photo issue dealt with by admin efficiently and quickly - early days but would recommend so far
20 January 2024
Unprompted review
Reply from Christian Connection
Hi Paul,
Thank you for taking the time to share your positive experience with Christian Connection. We are pleased to hear that our free trial and subscription options are working well for you and that you've already received much interest!
It's also great to know that our admin team was able to resolve your issue efficiently and quickly. We strive to provide excellent service, so your feedback is very encouraging.
We wish you the best in your journey.
Jonathan and the Christian Connection team
User friendly website to find true love
Through Christian Connection I have met some fine people and was encouraged to see a few of my friends finding true love. Also the blogs are really inspiring for this journey. The website is user friendly, neat and clear, and you can see who is online at the time. The staff have been very helpful and efficient when resolving issues. The profile format gives the opportunity for members to write sufficiently, so that others can get a fair picture. I would recommend it to my friends.
17 January 2024
Unprompted review
Reply from Christian Connection
Dear Rosa,
Thank you so much for your glowing review and for recommending Christian Connection! We are so happy to hear about your positive encounters and that your friends have found true love through our service.
It's heartening to know that our blogs have been inspiring on your journey and that you've found the website to be user-friendly, neat, and efficient. We put a lot of effort into ensuring our platform is intuitive and conducive to meaningful connections, and it's wonderful to hear that it's appreciated.
We also thank you for acknowledging the effort of our staff in resolving issues and for appreciating the detailed profile format we offer. Your feedback is invaluable to us, as it encourages us to continue improving and growing.
All the best,
Jonathan and the Christian Connection team
Reply from Christian Connection
Dear Eyen,
Thank you for your review and for bringing this to our attention. We understand the importance of having a variety of profiles to view and connect with. Our team is continuously working to encourage new members to join and engage.
In the meantime, we recommend checking your search filters and preferences to ensure your parameters aren't too restrictive. Also, sending lots of messages and icebreakers to other members increases your chance of finding someone.
We appreciate your feedback as it helps us improve. If you have further suggestions or need assistance with your profile settings, please feel free to contact our support team.
All the best,
Jonathan and the Christian Connection team
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