Choose a Challenge Reviews 232

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and guides for their exceptional helpfulness, friendliness, and organizational skills, making trips stress-free and enjoyable. Many highlight the well-planned holidays, excellent service, and incredible locations, often describing their experiences as once-in-a-lifetime events. The user experience is consistently noted as smooth and well-managed, from initial sign-up to the completion of the challenges. However, some people were dissatisfied with certain aspects, such as concerns regarding the quality of certain services. There were also isolated reports of rude staff behavior and concerns about luggage handling. A few people also felt that the sightseeing opportunities were limited to scree and mountains, and that bus journeys were cramped.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, friendliness, and... See more

Holidays

Customers had positive experiences with holidays, praising the excellent organization of trips, including... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent accommodation, meals, and overall... See more

Location

Reviewers mention positive feedback about location. Customers enjoyed diverse and iconic locations, such as... See more

User experience

People report positive experiences with the overall user experience. Customers consistently describe the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did the Budapest Marathon with Choose a Challenge and it was honestly amazing! 🌍💪 Lara and Tom, our trip leaders, were incredible, super friendly, organised, and made the whole experience totally... See more

Company replied

Rated 5 out of 5 stars

Just returned from the student Everest Base Camp trek and can without doubt say it was one of the best experiences of my life. Thank you CaC for organising so effortlessly (and helping when things go... See more

Rated 5 out of 5 stars

A very great experience overall on the Morocco trek plus the extension. Trekking is difficult and rewarding as one can imagine, but the guides took good care of us all the time. Plenty of water and f... See more

Company replied

Rated 5 out of 5 stars

Three peaks challenge was so much fun, very well organised. We stayed in a really nice hostel. The buses were managed very well, excellent experience. The guides on all the mountain chosen were so fri... See more

Company replied


Company details

  1. Tour Operator
  2. Event Management Company

Written by the company

Choose a Challenge are a leading organiser of fundraising challenges for adventurous people!


Contact info

4.8

Excellent

TrustScore 5 out of 5

232 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Choose a challenge LOOK no further

If you are looking to do the 3 peak challenge I can fully vouch that you need not look know further than choose a challenge. We meet Chris in Glasgow and was made very welcome from the offset. Chris was our host on the transport to get us from A to B safely and on time, with Richard then Paul driving us with great patience even when we were loud. We would meet each guide to take us up the mountain. Each different guide on each mountain was absolutely superb. Very knowledgeable and caring for the group, and all 3 guides were more than a pleasure to walk with. We had a fantastic group and made memories for life and this was down to the great experience that choose a challenge created. Make sure you prepare properly for this trip. Many thanks to Chris, Richard, Paul. Then to the guides Ricky, Kev and Robert, thank you for keeping us so safe and allowing us to express ourselves. Hope you had a laugh with our amazing group! We will be back👊🏼💪🏼🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿

7 September 2024
Unprompted review
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Reply from Choose a Challenge

Hi Steven, thanks so much for taking the time to leave this review. Kind words like yours inspire our team to keep delivering top-notch experiences! Amazing to hear that you had a great time - we had the same feedback from the guide team. It was great to see a group of pairs and individuals come together and make friends over such a short period of time, it's exactly what we love to see. Great job to you and all the team for smashing it!

Let us know once you are ready to discuss your next adventure! 🙌

Rated 5 out of 5 stars

3 Peaks Challenge

Chris was our team leader for the 3 peaks challenge, he sorted everything out and got us everything we needed, good bloke… had the crack with him the whole time… good bloke! We had a great team and just smashed the whole challenge… had 3 different guides for 3 different peaks… Ricky on Ben Nevis and as a top bloke, knew Ben Nevis well and kept us all going as a team…Kev on Skafell Pike was a legend, kept us safe on the dark rocky decent and Robert on Snowdon also a brilliant guide took us up and great trail and brought us back down on a different one so we could see all sides of Snowdon… all in all it was an incredible experience and I would highly recommend booking your challenge with these guys!

7 September 2024
Unprompted review
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Reply from Choose a Challenge

Thanks for your feedback Matt, we're so happy to hear that you had a great time. Chris, Ricky, Kev and Robert all had the same feedback to us - absolutely amazing group that smashed it. Its great to see 100% summit on all peaks, and comfortable within the time restrictions. Well done on your prep and on the challenge.
Thanks also for the recommends, means the world to a small company like ours. Hope to see you again soon!

Rated 5 out of 5 stars

Salkantay Trek

Our Salkantay Trek to macchu Picchu was amazing. The guides Reuben, Mihail and Jose Luiz were fantastic. Always there to help motivate you and bring smiles and laughter to the long trek.
Felt 100% safe, lots of historical chats and never felt rushed to complete the trek. The guides all have loads of experience and are helpful at guiding you through the

28 August 2024
Unprompted review
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Reply from Choose a Challenge

Hi Bridie, thanks so much for your 5 star review. We'll be sure to pass on your kind words to our team in Peru, we agree, they are amazing. You've nailed why the Machu Picchu trek is so magical - the mix between the culture, history and of course, amazing scenery. We hope to see you again in the future.

Rated 5 out of 5 stars

Machu Picchu 2024

I was part of the Machu Picchu trek this year, and my experience was just incredible! The guides were simply fenomenal and it would not have been the same without them!

29 August 2024
Unprompted review
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Reply from Choose a Challenge

Thanks for your feedback Natalie, we really appreciate it. Glad to hear you had an amazing time out in Peru. We'll be sure to pass it on to our local team. Well done on your achievement!

Rated 5 out of 5 stars

Guides were top tier and very…

Guides were top tier and very informative #Peruben

5 September 2024
Unprompted review
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Reply from Choose a Challenge

Thanks for the 5 stars, glad to hear you had a great time and the guides were amazing. Hope to see you again soon

Rated 5 out of 5 stars

Salkantay Trek to Machu Picchu

Did the Salkantay Trek to Machu Picchu. Guides are absolutely AMAZING. No words can explain how good they are. Very helpful. Providing so much help and always there for you #Peruben

31 August 2024
Unprompted review
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Reply from Choose a Challenge

Thanks for taking the time to leave a review. We'll be sure to pass on your kind words, we know they will appreciate it!

Rated 5 out of 5 stars

Had an amazing trip to Machu Picchu

Had an amazing trip to Machu Picchu. Everything was so well organised and it was great fun. The guides were incredible and I would use Choose a Challenge again!

5 September 2024
Unprompted review
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Reply from Choose a Challenge

Hi Annabel, great to hear you had an amazing challenge. It was a pleasure having you and well done on your achievement! We'd love to have you for another adventure 😊

Rated 5 out of 5 stars

Great local guides with expert skill…

Great local guides with expert skill and knowledge.

5 September 2024
Unprompted review
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Reply from Choose a Challenge

We’re delighted to hear that you had such a positive experience with our local guides. Their expert skills and deep knowledge truly enhance the trek and help create memorable adventures. We appreciate your feedback and hope to see you on another journey with us soon!

Rated 1 out of 5 stars

Overpriced and incompetent

I held off writing a review last year because of communication from others in the group who were persistent about asking for good reviews, but I wanted to leave an honest review now because I feel incredibly guilty about using this company. I signed up for the peaks of the Balkans trip for Marie curie and frankly I have no clue how much money went to the charity itself, but I truly wish I had scrutinised this more before I signed up. CAC are money grabbing and disorganised, and our representative Rhiannon was unprofessional, incompetent and disorganised, and incredibly rude to locals and our excellent guide (Mend was a gem!! He doesn’t deserve 1 star!!). Frankly she was there to make TikToks for her own personal account. There was little support for when members of our team got ill and there were far far more things to pay for once we were then than expected, which was surprising since the trip was so overpriced. Avoid using CAC and raise money for charity before going on holiday- you’ll save money and give more to an actual charity, not giving a free holiday to inept employees like Rhiannon.
They outsource everything to other travel companies so go direct rather than let them mark everything up!

15 September 2023
Unprompted review
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Reply from Choose a Challenge

Thank you for sharing your feedback, though we’re sorry to hear that your experience didn’t meet your expectations. We’re particularly disappointed as the review is left 11 months after a trip where we had consistently positive feedback and leaves little opportunity to investigate further.

At Choose a Challenge, we have full transparency and adhere to a 50:50 policy: at least 50% of your fundraising target goes directly to your chosen charity, with no more than 50% allocated to covering your trip costs. We’re proud of what we have achieved through our partnership with Marie Curie.

Our delivery approach is centred on partnering with local experts so that the teams can share their knowledge and passion with our participants. This collaboration not only provides participants with authentic experiences but also ensures that a significant portion of the funds goes directly into local communities, supporting their economy and preserving their culture. All our challenges are locally-led and this is how we want it to be.

Regarding Rhiannon, we are surprised by your comments, as she consistently receives positive feedback incl. from your trip. Creating social media content was indeed part of her role, but we apologise if this gave the impression that it detracted from her primary responsibilities.

Our fundraising challenges are tailored for participants who seek access to experiences that may otherwise be outside their means while raising vital funds for charity. Covering operational costs are necessary for any tour operator and organising charity challenges involve additional complexities.
Over the years, our participants have raised over £20 million for worthy causes, and our approach is meticulously documented and clearly communicated.

We are sorry if you felt there were areas where we fell short, we’re committed to learning and improving from all feedback, and we encourage you to reach out directly (team@chooseachallenge.com) if you’d like to discuss your experience further.

Team Choose a Challenge

Rated 5 out of 5 stars

Absolutely it was excellent services.

Absolutely it was excellent services.
Thanks to this company no Hassle .
They are were very wonderful.
I can highly recommend .

30 July 2024
Unprompted review
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Reply from Choose a Challenge

Thanks for the positive feedback Ariana, we really appreciate you taking the time to recommend us!

Team Choose a Challenge

Rated 5 out of 5 stars

Kilimanjaro - An Unforgettable Experience

7 days trekking Kilimanjaro.
Thank you to Choose a Challenge for this unforgettable experience. The guides, porters and everyone involved were always so positive and always looked out for us. It was so much fun and I am so thankful for such a great team!

27 July 2024
Unprompted review
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Reply from Choose a Challenge

Hi Robyn,
Thrilled you guys had a good time - we agree, our team in Tanzania are brilliant! We'll pass this onto them.

If you're looking for another challenge, don't hesitate to reach out, we'd love to have you again.

Katja, Team Choose a Challenge

Rated 5 out of 5 stars

3 peaks challenge and a side of laughter

Absolute amazing experience. Choose a challenge came with laughs and determination with everyone I completed the challenge with. The amazing guides on each of the mountains certainly knew these mountains like the back of their hand and I couldn’t appreciate them more. Choose a challenge was amazing from start to finish and Mike organised it amazingly with a lovely surprise at the end - I won’t say what - that’s for you to find out :) P.s who could forget the lovely bus drivers Rob and George for driving us from place to place really an overall experience I will treasure.

2 July 2024
Unprompted review
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Reply from Choose a Challenge

Thank you for your review Mai, im glad you had an amazing time! We hope to welcome you back soon!

-Mike

Rated 5 out of 5 stars

3 Peaks Challenge

Just embarked upon the three peaks challenge with choose a challenge’s very own Mike.
Thrilling experience, great bunch of people, Mike really culminated a strong sense of teamwork and fellowship within.
I would really recommend the experience as a whole- climbing the mountains was really fulfilling and the whole experience was seamless, efficient and exciting as a participant and challenge leader.

4 July 2024
Unprompted review
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Reply from Choose a Challenge

We are glad you had a great time Chris! We hope to welcome you back soon!

-Mike

Rated 5 out of 5 stars

Choose a Challenge - Three Peaks

Mike, the challenge organiser, was a friendly, welcoming member who assisted everyone and made them feel comfortable within the group. The challenge was organised efficiently and effectively, resulting in me to benefit from the exhilarating event to its greatest potential. The drivers between peaks were accessible and convenient ensuring that the travel between locations was easy and enjoyable. Thank you Choose a Challenge for making my three peaks experience of course, challenging, yet anmazing and a once in a lifetime opportunity!

2 July 2024
Unprompted review
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Reply from Choose a Challenge

Thank you for the review Alex, very kind words!
We hope to welcome you back soon!

-Mike

Rated 5 out of 5 stars

Quality time

Quality time, Mike was great, kindly let me borrow his coat for the 3 hikes after I forgot my own. The mountains were great with plenty of stops for food and water. Drivers were also great !

4 July 2024
Unprompted review
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Reply from Choose a Challenge

I'm glad you had a great time Archie, make sure you check the kit list next time!

We hope to welcome you back soon!

-Mike

Rated 5 out of 5 stars

A once in a lifetime experience which…

A once in a lifetime experience which the company made really special. The guides were so supportive and the accommodation provided was great. Met loads of cool people and couldn't have done it without CAC!

2 July 2024
Unprompted review
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Reply from Choose a Challenge

Thank you for the review Chantelle. We loved having you trekking with us!

We hope to welcome you back soon!

-Mike

Rated 5 out of 5 stars

Completed the Three Peaks with Mike

Completed the Three Peaks with Mike, absolutely fantastic experience. Quality food provided and breaks given when needed. Initial hostel was lovely and coach was comfy as well. Will be doing another challenge next year!

4 July 2024
Unprompted review
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Reply from Choose a Challenge

Thanks for the review Olie. We look forward to hearing your feedback after your next Machu Picchu Trek with us!

-Mike

Rated 5 out of 5 stars

Experience of a Lifetime - Morocco Atlas Trek

Such an incredible experience that I never would have done before if it wasn't so well set up and accessible at University.
The whole thing was really well organised from the very start to the very end.
The actual trek was amazing, the guides did everything they could do for everyone to get the chance to get to the top despite it being so challenging. The local guides help us loads and spoke good English. Everything was set up as soon as we reached camp with all meals cooked for us (it is amazing what they can cook somewhere so remote). The views are amazing and I am so glad I did it all! Most people seemed really happy with it all - Thank you so much for this experience.

Thank you so much.

25 June 2024
Unprompted review
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Reply from Choose a Challenge

Hi Tom,

Thanks so much for sharing your positive experience with us!

We love offering challenges that are accessible to students and for a good cause!

Well done on your fundraising and for tackling Mt Toubkal!

Team Choose a Challenge

Rated 5 out of 5 stars

The Guides Being One of the Best Parts…

The Guides Being One of the Best Parts of Morocco Atlas Trip June 2024

This whole trip from the moment it started to the moment it ended was planned perfectly, with everyone's comfort in mind. Before the trip we were all told the level of fitness and the equipment we will need to be able to fully enjoy the trip.

One of the best parts of the trip has to be the guides in Morocco, they were very useful and selfless to any one of the trekkers who had a problem, providing snacks, water, and carrying bags when people were struggling. But their best feature was their ability to boost morale on our University trip. We were met by Omar (the main guide), who was an absolutely lovely person who was always so fun and interesting to talk to during the trek, because of his most advanced knowledge in English (and Spanish too), it was easy to talk to him and learn of the traditions and lifestyle of the Berber communities. We were also met by Ibrahim, and Sa'id and other wonderful guides who were always the 'life of the party' when we were at camp, ranging from chanting songs and getting us to dance, telling us jokes and teaching us both arabic and berber words. Our group would do Yoga every night, and the guides, despite never doing it before, would join us to try it out. They would always boost morale during the treks, by making jokes or starting conversations.

What I'm trying to say is that the trip itself is a 10/10 in terms of views, the trek itself and the accommodations. But with the guides provided it made it an 11/10, they made the trip just that little bit better, to the point I wanted to make a whole review based on them alone :)

25 June 2024
Unprompted review
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Reply from Choose a Challenge

Thanks so much for leaving a review Lucas!

We agree, the team in Morocco are amazing and work hard to support our participants to reach the top. We've passed on your comments to Omar and the team :)

Well done on tackling fundraising, training and Mt Toubkal itself. An achievement to be very proud of!

Team Choose a Challenge

Rated 5 out of 5 stars

High Atlas Mountains

A group of 27 of us were taken through the Atlas Mountains with a group of incredible guides, all locals with great English who really made an effort to make sure we all felt accommodated for. Every night we sang songs together with the guides and danced despite our exhaustion after long days of trekking, everyone was always happy. On the last day some of the group experienced altitude sickness and Omar, one of the guides, stayed behind from the trek to make sure they were taken care of. When I was tired and left dinner, Omar came to my tent to check I was okay, offering potential support for the following day. We all could not have felt more safe, optimistic and fulfilled after this experience! It was an amazing group of locals brought together in by this organisation

2 July 2024
Unprompted review
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Reply from Choose a Challenge

Hi Iona,

Thanks so much for taking the time to share this with us.
We love a review like this; Our trips are just as much about the challenge as it is about connecting with our local teams.
We have passed this on to Omar and the team!

Congratulations again on tackling this big challenge and for all your efforts for your charity!

- Team Choose a Challenge

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