ChoiceCash Reviews 

634
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and helpfulness, making interactions pleasant and supportive. The service and user experience are frequently described as easy, smooth, and quick, with many appreciating the efficient process and prompt funding. Many people found the company to be a reliable support, especially when facing urgent financial needs, consistently coming through for them. However, some customers also noted concerns regarding the cost of the service, finding it to be a little pricey. Specific issues included high annual interest rates and monthly payments, with some reviewers feeling the rates were not transparently communicated upfront.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, friendly, and very... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the speed and ease of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Customers had positive experiences with user experience, describing the process as easy, smooth, and... See more

Payment

Consumers generally report positive experiences with payment, highlighting the speed and ease of the process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more

Company replied

Rated 5 out of 5 stars

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more

Company replied

Rated 5 out of 5 stars

I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more

Company replied

Rated 5 out of 5 stars

Prompt answering and returning calls, explaining questions I asked. Helping me navigate the process to get the paperwork done. Would have light to get all of them stages of the process at one time ins... See more

Company replied


Company details

  1. Loan Agency
  2. Alternative Financial Service

Written by the company

Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with ChoiceCash. The ChoiceCash loan is made by Quill Bank, a Utah Charted bank, located in Provo, Utah. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Quill Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

634 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(634)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Choice for fast cash.

Employees were very helpful, prompt and courteous.

8 October 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! Thanks again for the positive review!

Rated 4 out of 5 stars

We had a few hiccups

We had a few hiccups; but it all ended up well; just not as quick as advertised.

4 October 2025
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Reply from ChoiceCash

Thank you for taking the time to share your experience, Pamela. We are happy to have been able to assist you with your financial needs. Thanks again for your business.

Rated 5 out of 5 stars

The process was simple and fast

The process was simple and fast! Time is money and I didn't waste any time. It's straight-forward and easy. Is it expensive? Yes. I'm using as a "bridge Loan" and paying off early. They were amazing.

2 October 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Great experience

Great experience, quick and efficient. Thank you!

25 September 2025
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Reply from ChoiceCash

Thank you for the 5 star review! We’re happy to hear that you had a positive experience with us. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Polite

Polite
Informative

Patient

Great customer service from beginning to end

30 September 2025
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Reply from ChoiceCash

Thank you for the 5 star review! We have worked hard to establish an outstanding reputation for quality service. Thanks again for sharing your feedback.

Rated 2 out of 5 stars

This was the most convoluted process…

This was the most convoluted process I've ever experienced. There was always just one more document that needed to be completed. They never told me what the interest rate would be until the final document. I would not use Choice cash again.

24 September 2025
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Reply from ChoiceCash

Thank you for providing feedback on your experience with ChoiceCash. We appreciate your patience during the loan process and are sorry the process was not as smooth as it should have been.

Rated 5 out of 5 stars

Patient and kind is how I describe your…

Patient and kind is how I describe your staff. I was so glad to receive my link to pick up cash yesterday. Thank you

19 September 2025
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Reply from ChoiceCash

Thanks much for the review, Linda! We are thrilled that we were able to help with your financial needs.

Rated 5 out of 5 stars

Great job 👍!

12 September 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We’re glad we could help. Thanks again for sharing your feedback.

Rated 5 out of 5 stars

easy and fast.

The process was easy and fast,

17 September 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We’re happy to hear we were able to help! Thanks again for the shout-out.

Rated 5 out of 5 stars

Was a seamless process and associates…

Was a seamless process and associates was great

4 September 2025
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Reply from ChoiceCash

Thank you for the 5 star review! We’re delighted to hear about your positive experience with ChoiceCash. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Nam and his team were amazing

Nam and his team were amazing. They were fast, respectful, and very knowledgeable. My loan funded in the same day. I would recommend them to anybody. I really can’t say enough about the ease of this experience.

22 August 2025
Rated 5 out of 5 stars

Very good experience!

Very good experience!

7 September 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re happy to hear we were able to help! Thanks again for sharing your feedback.

Rated 1 out of 5 stars

This place is full of crap I have a 65k…

This place is full of crap I have a 65k 2013 civic worth 10k tgey offered 5500 title loan I have a 750 beacon score and I was denied !! What a joke! Please dont waste ur time calling.these unprofessional business that told mr I was approved 2 times an d 750 beacon s itt and i havr ni deny everthing I’s paid for! that’s a farm ! Boats ?cars ? Trucks and 3 motorcycles ! I was approved for Harley special and 0 percent busy but not a ghetto title loan !! 750!beacon score ! ‘ I can get that amount just on my own credit at a bank without the title !!! If I was denied and it lowers my credit of it drops I’ll sue them ot said approved twice and they had no valid reason to deny Me !! It must be a scam!!

5 September 2025
Unprompted review
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Reply from ChoiceCash

Thank you for taking the time to share your experience with ChoiceCash. We are sorry to hear that it has not met your expectations. To help us conduct a thorough review of your concerns, please provide your full name and the phone number listed on your loan application, as the information included in your review is insufficient to identify your loan.

If you would like to discuss this matter further, please contact our Compliance Department directly at compliance@loanmart.com.

Rated 5 out of 5 stars

A little pricey

A little pricey, but overall the customer service and the quality experience was flawless. Gave me what I asked for but the repayment is almost 3 times that of what i asked for. So it’s pros and con's in all areas of the money market. The experience was great though.

28 August 2025
Rated 1 out of 5 stars
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Reply from ChoiceCash

We appreciate you taking the time to share your experience with ChoiceCash. We are sorry to hear that it did not meet your expectations. An overview of the loan process shows that your loan was processed on the same date the ChoiceCash Loan Agreement with CCBank was signed, and it was finalized with your understanding at that time. While we cannot discuss the specifics of your account on this public forum, we are happy to address any questions you may have directly. If you would like to discuss this matter further, please contact our Compliance Department at compliance@loanmart.com

Rated 5 out of 5 stars

Professional and Reliable

Great customer service skills. Professional, reliable, and fast financial service. Lightning fast communication and delivery. Great company 11/10

21 August 2025

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