Choicecarpets Reviews 

87
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's knowledge and helpfulness from initial consultation to fitting. Many appreciate the convenience of home visits with samples and the meticulous care taken during installation, including moving furniture and thorough clean-up. The quality of products, ranging from carpets and blinds to shutters, is frequently commended, with many reviewers being long-term satisfied customers. Reviewers often mention the fitters' skill and politeness, ensuring a stress-free experience and a beautiful finished result. The company's traditional approach, offering authentic advice without pressure, is also a significant positive for many.

What people talk about most

Service

Consumers consistently report positive experiences with the service, highlighting its excellence from initial... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Product

Clients share positive opinions on product quality, with many expressing delight with their new carpets,... See more

Quality

Customers consistently report high satisfaction with the quality of products and services received. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So very, very pleased with our new lounge shutters. A great experience with Choice Carpets from start to finish. Professional, experienced, knowledgeable fitter and a lovely chap too. Can't recomm... See more

Company replied

Rated 5 out of 5 stars

I had a carpet fitted staircase and bedroom. Additionally a roller blind and a Venetian blind for picture windows in different rooms. I chose Choice because of the home fitting service for both carpe... See more

Company replied

Rated 5 out of 5 stars

My first carpet in my first home came from Choice Carpets in 1984 and Clive and his team have fitted every carpet since both there and in my current home, so an awful lot of carpets, all expertly f... See more

Company replied

Rated 5 out of 5 stars

Very professional from the start.Home visit measure up lounge/diner with various samples. Made our selection, paid deposit and settle up on completion. Follow up call from the company, all very friend... See more

Company replied


Company details

  1. Carpet Store
  2. Awning Supplier
  3. Blinds Shop
  4. Carpet Installer
  5. Curtain Supplier and Maker
  6. Wood and Laminate Flooring Supplier

Written by the company

Choice Carpets, Curtains & Blinds Providing a quality service at great prices. With shops in Maidstone and Tunbridge wells.


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(87)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New Carpets

From seeing the samples in the comfort of my home, ordering and having the carpets fitted was made so easy for me. I was made to feel very at ease. The fitters were amazing and carried out their task superbly and I am well pleased. I have now had two rooms done and I plan to have another.

21 January 2026
Unprompted review
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Reply from Choicecarpets

Thank you Janet for your lovely feedback! We’re delighted to hear that you found the process smooth from start to finish and that our fitters made you feel at ease. It’s great to know you’re enjoying your new carpets, and we look forward to helping you with your next room soon!

Rated 5 out of 5 stars

Brilliant Service

Choice Carpets were friendly, tidy, fast and all round great! The new carpet looks fantastic. I would thoroughly recommend them.

21 January 2026
Unprompted review
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Reply from Choicecarpets

Thank you for your kind words Alex. We’re really pleased to hear you found our team friendly, tidy and efficient, and that you’re happy with how your new carpet looks. It means a lot that you’d thoroughly recommend Choice Carpets, and we really appreciate it.

Rated 5 out of 5 stars

Brilliant

Brilliant through out the process,
From first meeting in the shop to measuring and finally to the fitting of the carpets.
Very friendly people throughout and all very professional.
Pop into the shop for a very friendly chat as well.

13 January 2026
Unprompted review
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Reply from Choicecarpets

Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear that you had a great experience from your first visit to the shop right through to the measuring and fitting of your carpets. We’ll be sure to pass your comments on to the whole team and you’re always very welcome to pop in for a chat anytime.

Rated 5 out of 5 stars

Highly recommend

This is the 2nd time I have used Choice Carpets, and I am so happy with my new carpets and blinds. Everyone I had contact with were so helpful and friendly, which is probably why they have remained in business so long. Highly recommend Choice Carpets

9 January 2026
Unprompted review
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Reply from Choicecarpets

Thank you so much for taking the time to share your lovely review. It means a great deal to hear that you chose us again and that your new carpets and blinds have made you happy. Our team will be delighted to know their friendly, helpful service made a positive impression.
We truly appreciate your recommendation and your continued trust in Choice Carpets. We look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Great friendly service!

Had choice carpets measure and supply a large blind for my kitchen. Didn’t know they supplied them until I saw their van in traffic one day advertising they did. Felt reassured it was being measured and fitted professionally. Great friendly service from the start when I visited the shop which is local to me then Clive doing the measuring and the fitter who when came to fit it noticed a very slight flaw on the black out blind. He took pictures and re ordered a new one and as it was over Christmas left the blind up so we had one still until the new replacement arrived. Would thoroughly recommend Choice Carpets.

10 December 2025
Unprompted review
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Reply from Choicecarpets

Thank you for the amazing review Penny. Our team works very hard to maintain a very high standard, so to receive this praise means a lot. I will pass you kind words on to everyone

Rated 5 out of 5 stars

Having had my bathroom and downstairs…

Having had my bathroom and downstairs loo flooring replaced. I was impressed with the x2 lads that completed job, they were polite etc. They were thorough no time waisted, got on with the job in hand and tidied up after themselves.
Job well done.

8 January 2026
Unprompted review
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Reply from Choicecarpets

Thank you for the great review Ann. I will pass your kind words on to our fitters.

Rated 5 out of 5 stars

Excellent job

Excellent job, very professional & friendly fitters👍👍

9 January 2026
Unprompted review
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Reply from Choicecarpets

Thank you Brett. I will pass your kind words on to the rest of the team and glad you're pleased with our service.

Rated 5 out of 5 stars

Kept me well informed about delivery …

Kept me well informed about delivery . Plus they were all very helpful . The fitters were helpful and excellent work was done. Very pleased with my new carpet 😀

7 January 2026
Unprompted review
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Reply from Choicecarpets

Thanks for the lovely review Linda. We're glad you're pleased with our service and your new carpet.

Rated 5 out of 5 stars

Quality products, experienced staff and an excellent service!

We have used this company for many many years and have never been disappointed. They provide an excellent service and quality products. We really like the fact that fitters are very experienced and friendly and always hoover up and clean up afterwards. Highly recommend.

7 January 2026
Unprompted review
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Reply from Choicecarpets

Thank you so much for your wonderful review and for being a loyal customer over the years. We’re delighted to hear that our service and products have consistently met your expectations. Our team takes great pride in ensuring every fitting is carried out to the highest standard, and it’s fantastic to know that the care and attention to detail from our fitters has made such a positive impression.
Your recommendation means a great deal to us, and we truly value your continued support. We look forward to helping you with your future flooring needs and maintaining the level of service you’ve come to expect from Choice Carpets.

Rated 5 out of 5 stars

Choice did an outstanding job…

Choice did an outstanding job re-carpeting our holiday house recently. From the initial contact to the final result, their service left nothing to be desired. The impressive array of high-quality products, combined with Clive's expert guidance, allowed us to pick the perfect carpets for our needs. The installation team was professional, approachable, and efficient, carefully handling our furniture to ensure everything was put back in its place. The end result is beautiful, and I have no doubt we'll enjoy these carpets for many years to come. I wholeheartedly suggest this company for anyone looking to get new carpets. They have a classic business approach, offering genuine advice without resorting to modern sales gimmicks.

26 December 2025
Unprompted review
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Reply from Choicecarpets

Thank you for the great review. We're glad you are happy with your new carpets and the service we provide.

Rated 5 out of 5 stars

Choice Carpets don't only do carpets

Choice Carpets don't only do carpets. We have been customers of this company for many years and have always been very satisfied with the products that they supply and the service that they give. We have recently used them to supply and fit roller blinds to our back porch and shutters to our front porch. Both jobs were surveyed and then installed by Nathan, who carried out the work tidily and efficiently. Good service, goods products and good work. Choice Carpets are our first call.

9 December 2025
Unprompted review
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Reply from Choicecarpets

Thank you for the Great review. We're glad you're pleased with your blinds and shutters, I will pass your kind words on to the team.

Rated 5 out of 5 stars

Extremely satisfied

Extremely satisfied. The carpet fitters were efficient, friendly and tidy. Highly recommend

17 November 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the lovely review Sarah.

Rated 5 out of 5 stars

Loving my new carpets

From my initial enquiry to the fitting day I received first class service. Very happy with the result.

30 October 2025
Unprompted review
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Reply from Choicecarpets

Thank you for the review Jane. We are glad you are happy with our service and your new carpet.

Rated 5 out of 5 stars

Absolutely 5 star service from …

Absolutely 5 star service from choice, from Clive visiting to installation, can't fault them in any way, have used before and will again, look nowhere else if you want quality service

16 October 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the great review David. We are glad you are happy with our service.

Rated 5 out of 5 stars

Excellent service

Excellent, efficient service from the team at Choice Carpets. Clive brought a wide selection of blinds for my home visit and offered helpful advice. The blinds arrived in good time and were installed quickly, with no fuss or mess. I'm very happy with the blinds and would certainly use the company again.

1 October 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the great review Claire. We are glad you are happy with our service and your new blinds.

Rated 5 out of 5 stars

Great as always

As always, a great service, this time fitting an office carpet and a blind. It’s so nice to be able to choose at home.
Would recommend Choice Carpets to anyone.

29 September 2025
Unprompted review
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Reply from Choicecarpets

Thank you very much for the lovely review

Rated 5 out of 5 stars

Returning customer

We have had our second room carpet from Choice Carpets. From the initial consultation and quotation we have experienced thoroughly good service. The fitters were polite, considerate and did a fantastic job, leaving our room tidy and ready for the furnishings to go back in. We would recommend this company without reservation. We are now looking at them for window shutters.

24 September 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the great review, I will pass your kind words on to the team.

Rated 5 out of 5 stars

Great service & products

Absolutely great service from waking in to the day of fitting from all the team at choice carpets. I received my custom fitted shutter in great time and was fitted beautifully. Great addition to my home.

23 September 2025
Unprompted review
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Reply from Choicecarpets

Thanks for the great review, glad you are happy with your new shutter and the service we provide.

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