Michelle took my call today and handled it start to finish. No transfers, no "let me check with someone," no script. She listened to what I actually needed, answered every question I had, and made... See more
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Lucas Sarcona is amazing!! It took 29 minutes from start to finish closing my wife's IRA and my IRA. I began this journey in January 2026 and have spoken to Anna, Alli, Michelle, Joelle, Mareibell, Kr... See more
Company replied
Joelle Tucker is a very patient, understanding, and courteous person. Resolved all my concerns and questions in one call. Thank you, Joelle.
Jacob McMillian is superb in customer service. Extremely knowledgeable, professional, thorough and patient. Please have him train all members of the Choice Team in handling questions from Digital Trus... See more
Company replied
Company details
- Investment Service
- also in
- Alternative Financial Service
- Cryptocurrency Service
- Financial Institution
- Non-Bank Financial Service
- Retirement Scheme Provider
Written by the company
Same bitcoin. Less taxes.
Contact info
United States
- choiceapp.io
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Choice

Reply from Choice
Maribel is exceptional.
Maribel is exceptional. She is responsive, makes things understandable, and always makes me feel okay about asking questions.

Reply from Choice
Lucas
Lucas Sarcona was very proficient and helpful with getting us set up with our choice digital trust accounts.

Reply from Choice
LeslieAnna's professionalism
LeslieAnna was very knowledgeable, had immediate answers to my questions, gave me complete confidence in your organization and the process. And she's very personable -- the experience was a pleasure.

Reply from Choice
She was patient
She was patient, helpful and a joy to work with.
Johnny L Schneberger

Reply from Choice
Customer service is great
Customer service is great. Still would like to see more phone calls and less text. The service of a self directed IRA was very good and your customer service reps are very knowledgeable.

Reply from Choice
Leslie-Anna answered my call today
Leslie-Anna answered my call today. She was so helpful in getting all of my questions answered about my account. She deserves a raise and a bonus!!

Reply from Choice
Was please with all the help
Was please with all the help. Answered all my question.

Reply from Choice
Yoúr a kind and genuine person Leslie Anna. Your knowledge, love and passion for your work will take you far! God bless you and your family. I appreciate your dedication and commitment in helping me.
I would just like to say that Leslie Anna is one of the kindest and patient person I've ever talked to while doing business. She had a wonderful personality and made me feel comfortable in handling my FMV report. She guided me step by step through the process, and provided me with an updated form which expedited the requirements. She is truly a compassionate and genuine person. I wish her the very best in her future endeavors and hope she gets the recognition she deserves. Her passion & love for helping others & her career as a representative of your company reflects highly on Digitaltrust commitment to ensure it's client's needs and future investment strategies. Thank you Leslie Anna with all my heart. Long may you run.

Reply from Choice
Ana was patient with me
Ana was patient with me, since I was not good at computer work. She stayed on the phone with me during my setup and she kindly answered all of my questions.

Reply from Choice
I couldn’t be happier with the service…
I couldn’t be happier with the service provided to me by, Joelle Tucker. She was knowledgeable and provided me access to my money within days of speaking to her. One of my best financial moves was consolidating my retirement accounts into choice. They provided me with control of my investments that I did not get with other financial institutions.

Reply from Choice
Good support experience from Ana Henry
Called for a quick issue and a few questions.
Ana Henry was polite, professional, had positive energy, and was very helpful.
Thanks Ana!

Reply from Choice
Michelle did a grreat job communicating…
Michelle did a grreat job communicating and got the answers I requested

Reply from Choice
Maribel took the initiative to call me
Maribel took the initiative to call me, introduced herself and go over some things she believes I can benefit from. Her proactive outreach showed she valued my relationship with Choice and if there is a need, I know who I can reach out to. Much appreciated.

Reply from Choice
Marie was a big help
Marie was a big help. I was a little stressed but with her help I was able to get everything straitened out. I am very thankful.

Reply from Choice
I was treated as though I mattered and…
I was treated as though I mattered and my request were fulfilled expeditiously.

Reply from Choice
Very helpful in getting the information…
Very helpful in getting the information I needed and directing me on updating my information

Reply from Choice
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