Chloe Jade Home Reviews 

304
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Amazing! Really pleased with my reed diffusers. Very stylish and s great fragrance- the large works well in my open plan kitchen lounge . Delivery was great and they came well packaged. Delighted wil... See more

Rated 5 out of 5 stars

The ocean senses diffuser was in a holiday property we rented and it smelt devine so purchased for my own property and also my mother and sisters. Beautiful fragrance perfect for me Quality product... See more

Rated 5 out of 5 stars

What a fabulous, gorgeous product. The diffusers are stunning and smell divine. I recommend Chloe Jade Home for a wonderfully fragrance home with an abundance of style.

Rated 4 out of 5 stars

I have been trying to sort out a defective order since Nov 2025. I have had multiple emails and have sent multiple pictures of the defected dinnerware and no one has come back with a resolution. Thi... See more

Company replied

Company details

  1. Furniture Store

Written by the company

We’re a lifestyle interiors destination for home fragrance, beautiful decor and more. We believe small changes take your home a long way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

304 reviews

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4.8

All reviews

(304)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

I did an order round Xmas time and…

I did an order round Xmas time and realised I had ordered another reed which wasn't the sences so I emailed to change the order it possible, they were fantastic changed the order which I sure other companies wouldn't, me and my 3 daughters order from her and now I wouldn't go anywhere else

19 December 2024
Unprompted review
Rated 5 out of 5 stars

I cannot fault customer service, wonderful company!

I cannot fault customer service. They were very quick and efficient in responding back to me. I ordered 2 samples and received an additional product by mistake. I contacted them advising of their error. I was absolutely delighted when they contacted me back not only to apologise for the mix-up, but to also allow me to keep the diffuser as a token of their apology. Absolutely made my day! What a lovely unexpected response. 🥰

30 April 2025
Unprompted review
Rated 3 out of 5 stars

White ceramic bobble edged bowl

Love the bowl. Really compliments our kitchen.
The bowl itself would be a five star, but the actual finish on the bowl isn’t great. Many of the bobble haven’t been completely covered in glaze and have visible cracks around them. It gives the impression that they have broken off and been glued back in place. It would be something I would consider if I was buying one of these bowls.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Smooth efficient order & delivery

Smooth efficient order & delivery
Fantastic quality product

25 March 2025
Chloe Jade Home logo

Reply from Chloe Jade Home

Thank you for your wonderful review! We're so pleased to hear you had a smooth experience and love the quality of your product. We truly appreciate your support and look forward to welcoming you back again!

Rated 5 out of 5 stars

Chloe jade diffusers

Great business with quality goods love the diffuser range top quality in my opinion and great service many thanks

25 March 2025
Chloe Jade Home logo

Reply from Chloe Jade Home

Thank you so much for your kind words! We're thrilled that you love our diffuser range and appreciate the quality and service. Your support means the world to us!

Rated 5 out of 5 stars

Amazing products

Amazing products! I absolutely love the diffusers sold here, and am so pleased they are always adding to their collection. Extremely prompt communication and delivery when I have been in touch with them. I have ordered a few times from here and never been let down. I am so pleased with my purchase ☺️

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Chloe Jade Home is THE place to buy all home scents

I bought a Reed diffuser from Chloe Jade Home - Powder room iconic , it’s smells amazing, it a light uplifting scent. It was delivered very quickly and very well wrapped. I was sent emails telling ke that it was on its way.
I absolutely 100% recommend buying your home scents from Chloe Jade Home, they have a very large selection of candles , diffusers etc. I shall definitely be buying from them again.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Great ordering experience

Great experience ordering. Amazing quality products. I ordered the Alang Alang scent and it is delightful!!! The scent permeates all through the house. Will definitely be ordering more items.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing

I must be missing something or just got a bad batch. Have persevered now for a week, turning reeds but yet no throw of scent. Have tried in various rooms and nothing unless nose right upto reeds. It’s a pity as the scent is lovely, but as a diffuser it just doesn’t work.

26 February 2025
Unprompted review
Chloe Jade Home logo

Reply from Chloe Jade Home

Hi Hut,

We're sorry to hear that your diffuser isn’t performing as expected. Could you please get in touch with your order details at support@chloejadehome.com? If you can share a bit more information about your product, we’d be happy to provide some tailored tips—sometimes a few small tweaks can help enhance the scent throw.

We’d love the chance to turn your experience into a positive one and ensure you’re happy with your purchase. Looking forward to hearing from you!

Best,
Chloe

Rated 4 out of 5 stars

White bowl with bobbles.

Parcel arrived well packed.Bowl was larger than expected but not a problem.
Glazing had missed a little bit off one of the bubbles but not enough to make me want to return it.
Would buy again from this company.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Great at responding to enquiry

Quick to respond to an issue this is the 4th purchase for me at Cloe Jade. I am happy with the outcome as the company dealt swiftly with my matter. Buy with confidence you won’t be disappointed

6 February 2025
Unprompted review

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