Chirp Reviews 1,102

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I have used Chirp for a few years now and like the books, prices, and variety. However, I am now having a problem with the app and just sent my third message through their website with no response. If... See more

Rated 4 out of 5 stars

I am enjoying listening to the books I have downloaded through Chirp. I like the choices provided through Chirp and generally the prices aren't bad. I just wish I could purchase them using Canadian... See more

Rated 4 out of 5 stars

I use Chirp.Com for my audible selections. I walk daily and listen to my books of choice. What they do well? Great selection of books, including my favorite authors, daily emails on items for sale b... See more

Rated 4 out of 5 stars

You must consider that some of us who use Chirp are 88 years old, have neuropathy in fingers and did I mention eyes have macular degeneration. Look at navigation of site as I have to do. Actually,... See more

Company details

  1. Book Store

Written by the company

Chirp is an audiobook service that brings you amazing limited-time deals on popular audiobooks, including New York Times bestsellers. No subscription or membership fees! Join Chirp for free at www.chirpbooks.com.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

There is a wonderful diversity of…

There is a wonderful diversity of choices at great prices however, I often run into quality issues. Skipped chapters or glitches in the flow. If I’m paying attention and know what chapter I an in, I can usually find my way back. Some books have no issues at all, while others are constantly glitching.

12 November 2022
Rated 5 out of 5 stars

Amazing Deals and Easy to Use!

Excellent titles and I wish there were more offerings every single day! Love the deals and how easy it is to use and how I can read more books while walking or doing chores!

3 January 2023
Rated 5 out of 5 stars

Affordable and accessible: Chirp!

I buy recorded books from Chirp when they go on sale, building up my library so I can listen to what I want whenever I have some free time and I’m on the go. This makes listening to recorded books more affordable through Chirp than through Audible. Plus, Chirp has no membership fees!

I have never had any trouble connecting to the books in my library, through my phone. Sometimes I wish I had more time alone so I could finish my books more quickly.

I appreciate Chirp!

3 January 2023
Rated 5 out of 5 stars

I Love chirp

I Love chirp. I don understand why
some of the books are so expensive but
I find enough on sale to keep me
listening.
Customer service has always been great and very helpful. Thank you.

1 December 2022
Rated 5 out of 5 stars

I love love love that I don’t have to…

I love love love that I don’t have to pay a monthly fee, that I can buy books when I want. I buy way more that way, as when I’m in the mood to look for books, I want to create a digital to-read “stack.” Downloads are easy. I think in like 3 years I’ve had one glitch, which was promptly addressed and resolved. I recommend Chirp highly sans have gotten several others to try it too. (And they all love it!)

31 October 2022
Rated 5 out of 5 stars

Great app and prices

Great app and prices, my biggest problem is trying not to buy another book - there’s so many fabulous choices. Plus, if I find a book or author I like at regular price, I can waitlist it and Chirp let’s me know when it goes on sale.

31 October 2022
Rated 2 out of 5 stars

Not enough of the audiobooks I enjoy

Not enough of the audiobooks I enjoy. Stagnant inventory. Many of your sci-fi offerings are free through alternatives.

14 April 2022
Chirp logo

Reply from Chirp

Thank you for sharing this feedback! The deals we feature on Chirp vary from day, and we're always working on expanding our selection. We're sorry to hear that you didn't find something you like. Please reach out to us by emailing support@chirpbooks.com if there's anything we can help with.

Rated 5 out of 5 stars

I adore Chirp

I adore Chirp. They are constantly rotating the books that are on sale and the site is really easy to navigate. When I first found the site I worried it would all be dime store novels that I have no interest in but I was very wrong (although, there's those too if that's your genre.) I've found a ton of new authors I love and have marked the authors and narrators that I want to follow. When anything they've written/read comes on sale I get an email to let me know. I also get a daily email featuring books in the categories that I've noted are my favorites. There's no better value on the internet. The only issue I have now is that I have a very large backlog of unread books even though I go through 2-3 per week - but, that's a pretty good problem to have. Very highly recommend Chirp to any audiobook lovers that also love a good deal.

6 October 2022
Rated 5 out of 5 stars

I love chirp

I love chirp , I love it so much that I made my mom and my sister and all my girlfriends to quite audible 😅, which I still like because of podcasts but I love that I can get the books without membership payment!
Quality of reading and the big collection

6 October 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look