Chicmolly Reviews 

I was so excited for my order. Took forever it was in the same spot for weeks until I emailed customer service and all of a sudden it was in my mailbox in a few days. It took so long to get to me that I no longer needed it. I didn’t even open the package. I wanted a full refund but they were only willing to give me a $12 refund on a purchase of over $45. I told them to keep their measly $12 and I put the package in the garbage. Oh well a small price to pay so I will never ever purchase a single item from them again. What poor customer service. They just want people’s money and they will get it however they can. What greed. Do better chic jolly 😡

Forever to delivery. So excited when the earring arrived. Then made the mistake of opening the parcel! Do they employ 3 year olds to manufacture. Was impressed they were reduced by 50% in the sale but even that was 100% too much. The sort of thing you get from the fair as a consolation price. Utter rubbish.

If I could give ZERO stars I would!!
Advertised earrings looked lovely, but what arrived is cheap rubbish!
A lesson learned the hard way!

I placed an order on February 5. They withdrew the money on February 6 from my Bank account. It is now the end of February and I have heard nothing. I have written them at least once a day and have gotten no response. They stink. I will never order from them again and I will make sure that no one I know ever does either. They are horrible

I just received a pair of boots I ordered 2 months ago. They are pure crap. I'll be either tossing or donating to a Thrift store.The photos in the ads are stolen from other reputable businesses. It's clear that my boots do not match the photo. I believe that the following websites/businesses in China are one in the same: Chicmolly, Lalasgal, Mollyca, Judedress, Modmiss, and probably others. I think as soon as one begins having trouble with poor reviews, they change the name. Wish there were a better way to alert potential customers. I have already alerted Pinterest where these websites advertise.

Stay away from this company at all costs. I ordered 3 tops from them. 2 did not fit and the third was not as per the picture. I returned them - at my own cost. When I did not hear from them re my refund I was told that I had washed the tops and therefore they would not refund me. I returned the tops as I received them so I am very angry with this company. I am going to take them to the small claims court over this as they cannot get away with this type of sharp practice. I am currently getting legal advice. Hopefully I will stop them doing this to other poor unfortunate customers in the future.

When the 5 items i ordered finally arrived nearly a month later, the quality, sizing and the look compared to the online catalog were atrocious.

I tried to get a refund. Here is there response.

Dear Jacque: 
Sorry to hear that you would like to return your item. Items must be returned unwashed and undamaged. Our return center is located in Guangzhou, China. If you want to return your item , you will be in charge of paying the return shipping fees(including possible custom fee).Your refund will be processed after our return center received and inspected the return package. Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 10% cash refund  instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth. If you still agree to return this item, we can send you the return shipping address in our next e-mail. We look forward to receiving your reply. If you run into any issue, please feel free to contact us.
Best regards,Nano

I don't want a discount and I don't want the items. I want a refund.

I will NEVER order from this company again - if I could give them zero stars, I would. My order took over 3 months to arrive; their clothing was NOTHING like it was advertised as the material was cheaply made and tacky. Then went I went to return everything, I discovered I had to send it back to China - which cost almost 60.00! After all that, it came back to me after I sent it to the address they gave me. Good grief. I will have to "EAT" this entire order. Their customer service stinks too!

I have been waiting for my goods for over 3 months. Many mails, reported at PayPal. Nothing happens. Answer to Mail, Tracking Number, which does not exist. Have now made a complaint to the police. Never again.

its a fraude.
never received my order. they claim it has been delivered. Which is not true. give tracking numbers, that no postal service recognize. Every time the same answers in the mail. Do not order here!!! It is internet fraude.
Still awaiting my refund (or delivery). Takes already a couple of months.

This is a total SCAM! It took 4 months and countless emails to just get information on shipment. And then, after 3 months, I canceled my order, they shipped it right away. Even though it took another month.
I REFUSED the order when it finally came. Still waiting to see if they will refund all my money. Save yourself the trouble and DO NOT BUY FROM CHICMOLLY.COM!

Waited about 4 Weeks for some sommerfashion. Now it' s already fall. From 6 pieces werd 2 totally damaged. And they are all too small. I ordered xl (EU 42). They are sized like small (EU 36). Never again.

I wish I had read the reviews before ordering a black, linen jumpsuit that looked REALLY good on line! It took 3 weeks to arrive, cost $45 with shipping, AND has 9 inches of a 12 inch zipper sewn in. Anyone knows that a jumpsuit requires a zipper that goes to the small of a woman's back in order to get it on. I can't get this on my 4 year old granddaughter!! I ask for a refund and an address to send it back. They ask for a picture-- I guess to prove that they sent me an unwearable garment. They have the gall to e-mail me an offer of a partial refund and ask if I can see it or give it away!! To whom? There's not a human being who can wear this. I ask PayPal to intervene. It sounded like I might get somewhere but no. On the last day before they offered to give me a refund, they e-mail me an address to mail this POS back at my expense, THEN I have to wait til this sub-standard company confirms receipt of the package, THEN I get my refund. Oh--the best part? The address is mostly written in Chinese. Really? What are the chances I will accurately copy this? I'll keep this because I can actually replace the zipper myself, but most people can't. And if I wanted to make my own jumpsuit, I would have done so to begin with and not gotten involved with these crooks! I wish zero stars was an option---and shame on PayPal for legitimizing these scammers!

I ordered 2 pairs of shoes and 2 pairs of casual linen pants on 7/4/18. I still have not received my items (it's September) even though I've been assured that they've been shipped. They charged my card immediately, so they got my payment and I'm out over $120. Several emails to them requesting a refund resulted in polite replies and apologies for the wait. Tracking information is in Chinese and useless. I have now opened a claim with PayPal and they're "investigating". Don't be fooled by the trendy photos of unique, funky fashions. They're thieves, plain and simple.

Ordered 2 pairs of 5XL cotton trousers as wanted super loose ones for hot summer. They arrived separately after several weeks. Poor quality but would have done for around the house BUT One pair is probably a size 12 and the other pair would fit a small 8 year old. They asked me (after me chasing a response to my email) to send back for them to replace/refund but that I had to declare $5 value to get through customs so do something illegal. I have given to the charity shop as not even getting into that sending back thing as good money after bad. DO NOT DEAL WITH THEM.

I ordered shoes from ChicMolly and they arrived however the sizing was very small. I contacted them to arrange to return them to have the next size sent out. It cost me $50 to post them back to China but when they were delivered to ChicMolly they refused to pay the duty on them and they have now been returned back to me!!! Very frustrated & I feel completely ripped off by them.

I wish I chrcked this website before I ordered from chicmolly! BE AWARE, awful quality of the dresses and impossible to get your money back! They don't answer emails and when they finally do they offered me a discount for my next order!!!
BE WISE AND DO NOT ORDER FROM CHICMOLLY

Appalling !! DO NOT ORDER FROM THIS DREADFUL COMPANY
Huge delay in order arriving. It took a month to arrive after lots of emails. The garments are the most awful quality and nothing like the photographs or description. Returns are very difficult . A total waste of money and time...you have been warned!!

I ordered a jumpsuit from this company. They link to TRACK my order sent me to a chinese website...I couldn't read any of it! Had no idea when to expect my package. After a month I contacted them through email. Never heard back from them. Contacted Paypal to open a claim...THEN I GOT an email that it would ship soon. Finally got the jumpsuit almost 2 months later...It is paper thin, fits like a clown suit, incredibly poor quality...I want to return...the website has NO phone number, you have to email them for a "COUPON" to return an item. I tell them I want to RETURN THIS ITEM. They send me instructions for an exchange...which involves sending the item back to China directly, paying tariffs and trusting they will send you another item. This company is a complete joke. DO NOT ORDER FROM CHICMOLLY!!!!!!

Terrible customer service - they take your money and then hold your order. I placed an order in June and am still waiting for it. Their excuse is that I supplied incorrect shipping information which is NOT true.
DO SHOP HERE!
Susane Pucciarelli