Cheshire Gold Xchange Reviews 59

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service and efficient processes. Customers frequently highlight the prompt payment and competitive prices, often receiving significantly more than other quotes. The staff is described as friendly, helpful, and honest, contributing to a professional and trustworthy transaction. Many people appreciate the speed of the entire process, from initial contact to receiving payment, often completed within a few days or even hours. Reviewers also noted the transparency in pricing and the ease of using both postal and in-store services.

What people talk about most

Price

Clients share positive opinions on price, with many reviewers reporting that they received a great and fair... See more

Service

Users describe positive interactions with service, consistently praising the excellent, friendly, and... See more

Payment

Reviewers highlight positive aspects of payment, with many praising the speed and efficiency of the process.... See more

Staff

People report positive experiences with staff, highlighting excellent, friendly, and professional service.... See more

Value for money

Consumers are highly satisfied with the value for money received, often praising the fair and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company, excellent service. Quick and efficient. I got gold approximate valuation on day 1, postage bag on day 2, offer on day 3. I accepted offer on day 3 and the money was paid into m... See more

Rated 5 out of 5 stars

Couldn’t be easier. Collect up your old/ broken bits , , get a prepaid envelope and send off. Very next day you get the money. Great communication, excellent prices , prompt payment. Can’t recommend h... See more

Rated 5 out of 5 stars

Great service. Sent the gold on Thursday around lunch time. They received it the follow day within 1 hour of them receiving I had been given an offer, accepted and paid into my account. Highly recomme... See more

Rated 5 out of 5 stars

The entire transaction was carried out incredibly fast. Their responses to any questions were super fast, answering every query, literally, within minutes. From my first experience, I would rate Ch... See more


Company details

  1. Gold Dealer

Written by the company

We are proud to be one of Cheshire's leading gold buyers. We specialise in buying unwanted jewellery, coins, bars, and any other scrap gold. If you are looking to sell gold jewellery, we can offer market leading valuations and instant payment. We can offer high pricing on all 22ct and 24ct gold coins, including Sovereigns, Britannia's, Krugerrands, and Maple leaf coins just to name a few! If you are looking to sell silver or platinum we can also help, we will buy all and any items made of gold, silver, or platinum no matter the condition! If you are wondering how much your gold is worth use our website gold price calculator to get an estimate today. You can post your gold to us or bring it into our Warrington store. Our customers love us, with over 15 years experience and family owned we don't believe there is any better place to sell gold!


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Having contacted some online companies…

Having contacted some online companies and been around town to jewellers and a pawnbroker, these were the only company upfront about what they would pay and what that was as a percentage of the current price.

I can’t bring myself to trust a company that won’t tell you their pricing mechanism for this kind of exchange. It stops you being able to compare like for like.

It was very easy to do (should have saved myself an afternoon walking round town on a day off) and payment was very fast.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I posted one afternoon.The next afternoon I received an email amount, I accepted and within 2 minutes it was in my bank. Good rates paid too. I have used before and would recommend this company.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb Company!!

Absolutely superb experience with Cheshire Gold Exchange! I was offered a very good price and payment was made within an hour!! Communication was excellent and Jordan made this process easy and fast. This company is very professional and I would not hesitate to in using them again!!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Five Star Service

Amazing service today from Cheshire Gold Xchange. I sold gold jewellery pieces that I no longer wear. I am very happy with the valuation and there was an instant payment into my account. Highly recommend.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, registered for a pack Monday, money in my bank account Friday. Easy to follow detailed instructions, special delivery envelope enclosed, email with quote the day they received it and money in my bank within 5 mins of accepting, first rate service. Fantastic price for my gold, very pleased with the result.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

The service was as advertised

The service was as advertised. A paid postage pack was supplied to send the items and an acceptable offer was received within 24 hours. Payment was immediate. Altogether a very good experience.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with CGX

Very happy with CGX, experience was of an easy and hassle free way of selling gold to them and the transaction and communication were faultless. I would have no hesitation in recommending their service to anyone.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

A huge Thankyou to the guy (tall

A huge Thankyou to the guy (tall, brown hair) for inviting me down Wednesday to have some gold tested. Not only did he test, but provided photos of results on his XRF machine. As I had indisputable proof that what I had purchased was fake, I was able to retrieve all money spent. Thankyou so much. Will not hesitate to reccomend you to anyone buying or selling gold. Professional and honest business.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Rapid payment

I was advised to use this company by my financial advisor. This was excellent advice I wrote off for a pack and this came by return. I posted the pack in accordance with instructions and in less than 24 hours I received an offer which I accepted . The money appeared within the hour on my account. I am more than satisfied with the service and will do business with this company again.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

A rewarding experience today

A rewarding experience today. The manager was friendly, helpful, informative and honest. He found an item had a higher carat rating than I thought. The quoted gold price was far higher than any other local company and payment instant into my bank account.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

This was a fabulous experience

This was a fabulous experience. Extremely friendly, very helpful and unbelievably honest . I had previously been on the website for a gold price and when I took my gold in ti the shop, I was told my scales were incorrect and the gold was more weight in grams than expected. I would not go anywhere else in the future. It was a perfect experience and I highly recommend.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Took my gold to the shop and couldn’t happier at easy and friendly they were. Paid more than I thought it was worth and sorted all gold being 9, 18 and 22 carat would definitely recommend

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing - I was initially apprehensive about doing this but decided to give it a try. The customer service is outstanding and payment immediately you agree with their offer. Odd bits which were not gold or silver have been donated to “Mind” their charity.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Susan Edgar

Excellent company, excellent service.
Quick and efficient.
I got gold approximate valuation on day 1, postage bag on day 2, offer on day 3. I accepted offer on day 3 and the money was paid into my account immediately.
3 days from start to finish and as the gold prices had gone up slightly, i got more than the original quotation.
Would def use Cheshire gold xchange again.

12 February 2026
Unprompted review

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