Cheshire Dining Company 

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See what reviewers are saying

Rated 1 out of 5 stars

Do not trust this company! I order a standing lamp which shown as, in stock in clear green writing on the website hence why i ordered. Did not receive a confirmation email or any response, after... See more

Rated 5 out of 5 stars

Received my gorgeous table and chairs today and console table to match excellent purchase . Dispatched quickly and a perfect delivery. The chairs were packaged well and arrived in perfect condition... See more

Rated 1 out of 5 stars

Absolute shambles of a company. I placed my order beginning of May for table, 4 chairs and a bench. It took weeks of chasing to finally get the chairs delivered. I only then received the table last we... See more

Rated 1 out of 5 stars

Absolutely appalling No correspondence at all Had to contact them by email for them to tell me one of my items was unavailable They said they would issue refund so I had to contact them agai... See more

Company details

  1. Furniture Store

Written by the company

Luxury home furniture shipped right across the UK.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID,AVOID,AVOID!!!!!

AVOID,AVOID,AVOID!!!!!

Happy to take your money and then not deliver. I would have preferred to have not rated with a star.
Thankfully ( like previous post) we purchased through credit card so will try to claim back through bank.(even store staff suggest I should!l!!)
Emailed and called multiple times over the course of 4 weeks (should have been a 2-4day delivery).
Absolutely no contact from either online or store following emails and calls.(I have done all the chasing). Order placed on the 23rd Oct and as of this post 22nd Nov nobody has contacted me.
Store manager lied and made false promises.
Disgusting customer service.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling

Absolutely appalling
No correspondence at all
Had to contact them by email for them to tell me one of my items was unavailable
They said they would issue refund so I had to contact them again the day after and they said refund will be issued
After 2 weeks of waiting for my items to be told there unavailable is appalling

If I hadn’t of emailed them I would still be sitting waiting for my items

Sorry but won’t be ordering from here again

11 September 2025
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!!!

DO NOT USE THIS COMPANY!!!!! all they do is take your money then fob you off!!! No delivery of order not even a hint of IF and when it’s coming. save your money and buy elsewhere!!! AVOID THIS COMPANY!!

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid

Avoid Avoid Avoid
Took my money for a lamp over 2 half months ago tried numerous times to contact with no communication back from them.
Having to go through the fraud department with the bank for my money back Avoid
Scammers

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not trust this company

Do not trust this company!
I order a standing lamp which shown as, in stock in clear green writing on the website hence why i ordered.
Did not receive a confirmation email or any response, after calling numerous times and not having a answer, i finally got an email back from them to say (bluntly) we are waiting for a date from our supplier. Thats it! I told them to cancel my order to no reply weeks later i have emailed again and numerous calls… today finally i had an email saying my order was cancelled. I ordered on the 2nd April it is now the 19th!
Appalling communication, untrustworthy and waste of time.

2 April 2025
Rated 1 out of 5 stars

I have had the worst experience of my…

I have had the worst experience of my life regarding this company 😡😡 I ordered bedroom furniture in December as I work night-shift they delivery was left at my doorand one of the boxes was severely damaged, so after two days I looked in the box that was damaged to find not one fitting inside and also found more parts missing, I contacted this company only to be met with some arrogant person that had no intention to resolve this issue, they lied about me signing for the furniture they sent a false picture of some young lad and said it was me taking the furniture into my home , absolutely disgusting service three months later they have still refused to replace the damaged box . 🤬🤬🤬

19 December 2024
Unprompted review
Rated 1 out of 5 stars

Appalling Company

Absolute shambles of a company. I placed my order beginning of May for table, 4 chairs and a bench. It took weeks of chasing to finally get the chairs delivered. I only then received the table last week, damaged! Still no idea when the bench is to be delivered. I now want what I have received, returned and refunded. It is a one man show who clearly doesn't have any stock available and is sourcing from outside once an order has been placed. No customer service whatsoever. Steer clear at all costs.

11 July 2024
Unprompted review
Rated 5 out of 5 stars

my gorgeous table and chairs…

Received my gorgeous table and chairs today and console table to match excellent purchase .
Dispatched quickly and a perfect delivery. The chairs were packaged well and arrived in perfect condition and table was well packed marble was packed well and well secure
All in all a stress free transaction. Will gladly shop with this company again , 100 percent for an amazing table set thank you

13 September 2021
Unprompted review
Rated 5 out of 5 stars

Great service really helpful in…

Great service really helpful in deciding which would suit my needs ….. beautiful dining table and chairs are amazing looks stunning so many compliments from my friends and family pics to follow ….

3 August 2021

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