Cheef Botanicals Reviews 2,702

To be honest I haven’t tried the product yet. I’m shocked at the cost. When it said 5-pack that is one pack of 5, not 5 of 5. The fault lies on me for not being more diligent. I will update after trying the product. The website is good, there are a variety of products, and quick shipping.

Update: I have tried the product a few times and am updating my review from 2 stars to 4. The product is quality. I feel it is more effective than some other brands I’ve tried. I will buy again because a little goes a long way with Cheef.

I moved from MA to CA and updated my address before my subscription was sent out. When I received my order confirmation, it had my old address. I checked on the website and it still had my old address. I immediately contacted with new address and asked to have it updated and shipment sent to new address. The person I dealt with was so unhelpful. I updated again on the website, and it’s still not changed. I canceled my subscription obviously, because I’m never going to receive my product. I was sending emails back and forth with the rep and still couldn’t resolve issue. Regardless, my order is now 3,000 miles away.

Update- the rep reached out and will be sending me a complimentary order. He was able to update my address. I really do like the product and hopefully will not have any issues moving forward.

Good information and good product. I chose this company based on how well their site educated me on their products.

Love the CBD lotions! Delicate scent, moisturizing, even helps with my sleep. But a suggestion if possible: either may they be packaged in a squeezable tube, or with a different pump? It's hard to get the lotion out at the bottom of the bottle even when there's quite a bit left.

So helpful. Thanks 👍😊 no

I wanted to change frequency of auto ship delivery and saw no way to do that on site. I emailed them and they responded quickly with confirmation they had done what I wanted. Should be a way to do that on the site, but turned out OK.

Their northern lights flower and Hawaiian haze are my favorite! I can’t get enough of it.

I enjoy the cbd gummies and am pleased with the subscription option. The shipping is quick and I never run out. I also recommend the CBD salve. Love the scent.

Was charged for order I never received and have already contacted you with now response!!!!!!!!!!!!!!!

It’s a great product! Very helpful against anxiety.

Shipping is fast and free and I can appreciate the subscription that helps decrease the high cost, which is supposedly for good quality products. My last batch of cbd capsules look noticably underfilled and one capsule was completely missing its second half so I ended up with powder over all the other ones. At almost 2 dollars a capsule, that just seems like a waste of money and makes question the quality of the products.

ETA: The customer service is very prompt and wonderful to deal with. I appreciate the care they show their customers and am confident that the integrity and respect they show in caring for their customers is also reflected in the care and quality of their products.

I ordered the indica bundle. It came with Northern Lights, Zkittles, and Skywalker OG. I've ordered from other companies in the past and so far Cheef is the best quality. I'm amazed, I thought CBD flower was working for me before but the quality of this is like 10 times better than what I had before.

My very favorite is Northern lights. I can't say enough good things about it. It keeps me calm but most of all I sleep better than ever when I smoke some before bed. This is the best I've ever had, EVER! I've already ordered more of Northern Lights because I don't want to be without!

Skywalker OG is my second favorite, it keeps me calm for sure, helps my anxiety. It doesn't help me to sleep well though like Northern lights does.

Zkittles tastes amazing but unfortunately its not for me. It made me feel like I smoked sativa, which makes my anxiety worse. It just gave me a jittery feeling that I wasn't fond of. Easily fixable with a bowl of Northern lights or Skywalker lol but Zkittles isn't one I'd personally purchase again. Clearly every strain works differently for each individual so try it for yourself for sure!

Overall my experience with cheef has been great! I wish their shipping was as fast as some of the other CBD companies though. It took about 5 days to come where other CBD companies I've ordered from that are in the same area or a state or 2 over have taken 2 days. Thats my only complaint!

Good product if its fall or winter terrible customer service. Warm weather melts their wax into a puddle and changes its color from blonde to dark orange during transit. Then they act like they don't know what you're talking about and give the run-around with at least 30 emails back & forth never admitting they know exactly what happened. Then they tell you you have to try it for 30 days before they'll "consider" refunding you which i never asked for i only asked for what i ordered and paid for. After they realize you bought a good amount during a sale they were having they refuse i repeat refuse to make things right. This is an exact quote "in this situation we prefer to refund and be done with this." All i wanted was what i ordered which was 4 orders of their wax not melted into a puddle. But that was too much to ask they must have got sick of me wanting what I paid for how dare I a customer, the nerve of me to expect what I ordered. Who do i think i am ? Long story short there are plenty of cbd companies that sell high quality cbd, yoy're not the only one Cheef. Remember when I said they never admitted they knew exactly what happened,At the end of this ordeal I was contacted by a customer service manager or something and she admitted "yes we are aware that warm weather can affect our concentrates and we are working to resolve this PROBLEM". This is something that each and every customer should be warned about before their order processes. They are obviously in need of sales b/c there was a month or 2 in between this order and the one before so they sent me an email titled " is this the end" with a coupon begging me to order again. When i read the title of the email it sounded like a girlfriend that had been dumped.

I called with a question about your products and nobody got back to me.Very poor customer service but thats the way the new generation conducts business. I owed a roofing company for decades and we never ever did not get back to someone in fact we didn't even have an answering machine. If you need to hire someone to answer the phone then thats what you need to do. Iam canceling my subscription. Seeya don't do business with a company like yours with such poor management

Good sales on products. Shipping expedient. Good general info about CBD oil. Support team weak. Sent several questions as I am new uninformed user trying product first time. Only got very brief answer to ONE of the several questions which was really not useful. Also trying to cancel subscriptions takes more time & work that it should. I do like the gummies & it has helped improve my sleep but has done nothing for any pain issues.

*edit-after seeing my review the company has refunded my purchase price. They did not have to do that. And it wasn’t expected! These days it is hard to find good customer service. But you will find it here! So try their products out. If they don’t work out ask for a refund. *
I’ve been taking the gummies for about a month now and really haven’t noticed any changes. The taste and consistency are fine.

I am a fan of cheef botanical products, however I am very disappointed in everything else. I have received damaged products, the wrong order, and have had reoccurring orders just outright cancelled with no explanation. It has been frustrating to communicate with their customer service. It takes a while to get a response, and then there seems to be a lot of confusion within the company. I was refunded for the wrong product, and then had to re-commmunicate the issue. I really wish I could buy their products from an alternate seller.

Helps a lot with arthritis pain and I get a better night sleep. All round pleased with product.