Chedd ltd Reviews 542

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professional and friendly service they receive, often mentioning the staff's helpfulness and efficiency. Many appreciate the prompt response times, especially in emergencies, and the clear explanations provided by the engineers. The company is frequently praised for its reliability and the high quality of work performed, whether for routine servicing or complex installations. Reviewers often commend the engineers for their knowledge, competence, and respectful approach to properties, ensuring a tidy work environment. The overall sentiment reflects a strong trust in the company, with many customers having used their services for numerous years and highly recommending them to others.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting reliability, efficiency, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that the company is... See more

Response time

Reviewers consistently express satisfaction with the response times, highlighting the politeness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Chedd for a number of years for Boiler servicing. Always a friendly and professional service. Dan serviced our boiler again, always gives honest advice - never felt I've needed work done which wa... See more

Rated 5 out of 5 stars

Dan arrived on time, left his shoes on the mat and set to work giving our gas boiler its annual service. All went well and he was gone less than 30 minutes later. Friendly & helpful as ever, Chedd’s t... See more

Rated 5 out of 5 stars

GA Chedd Ltd are a brilliant company. We have used them for over 40 years both for the properties we manage, and our own boiler. They are a pleasure to deal with, conscientious and great at dealing... See more

Rated 5 out of 5 stars

Highly recommend this business. We have used Chedd Ltd for over 20 years now and have always had great service from them. The team is very responsive particularly in an emergency and have also helped... See more


Company details

  1. Gas Engineer

Written by the company

Welcome to G A Chedd, we are a plumbing, heating & gas company based in Guildford and specialising in servicing, repairs and installation. Originally set up in 1980, G A Chedd became a limited company in 1993 and have grown from strength to strength. We currently have 4 engineers working for us, all highly experienced and qualified and bringing their own strengths to the business. For your peace of mind, we are Gas Safe Registered (no. 4573) and OFTEC Registered (no. C1626), covering all of our oil, gas & LPG heating services. We are also members of CIPHE (Chartered Institute of Plumbing & Heating Engineering) and are City of Guilds Qualified. For further peace of mind, we hold public liability insurance covering up to £5,000,000. Based in Guildford, we offer our services throughout Surrey, London, Hampshire and Sussex, working extensively in Guildford, Woking, Farnham, Godalming and surrounding areas. We offer a comphrensive range of services which include, but are not limited to, servicing, repairs, installations, power flushing and more.


Contact info

5.0

Excellent

TrustScore 5 out of 5

542 reviews

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Rated 5 out of 5 stars

Good problem solving

Dan came to diagnose our heating problem. He said there were a number of possibilities. He suggested one to try (replacing a part that was clearly rather old, possibly over 30 years), but made it clear that if it did not sort it, he had another approach in mind. That must surely have been the right approach. Josh replaced the old part, and sent a quote for the other approach. He implemented it, and the problem was indeed resolved. All was done very efficiently, with best possible explanations, and extremely pleasantly. This was our first experience of Chedd, but we will be using them in future.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Called out for an emergency leak with our boiler and kept us informed of the progress as a part needed to be ordered. Thank you

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service once again

Great service once again. Turned up when they said they would. Protected everything and cleared up before they left. We had them for a 2 day boiler replacement and they just got on with what they needed to do. Obviously, they were taking up space in the house but they really weren’t in the way.

Good job, well done.

Thank you.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Boiler service - honest and fair

Gas boiler service plus a couple of extras. Having been recommended by a friend in Chilworth, Dan was amazing. Came on time, was friendly and polite and gave me a very detailed breakdown of information and honest appraisal including what didn't need to be done. No upsell, just honest work and very realistic and clear. Excellent price too. Cannot recommend highly enough and will be using Chedd for the foreseeable future.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

How lovely, after months of problems, being let down, ignored and ripped off to find a company that respond, answer questions, are helpful, polite and turn up on time!! As a customer I like to feel my business is appreciated and this is clearly lacking in this sector. I will be using Chedd from now on. Came from a recommendation and although I have work in progress.. so far I can also recommend. Dan was informative and knowledgeable.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service …

It’s refreshing to feel that a company is looking after its customers. I see the same engineer (Dan) every year and the work is done quickly and any relevant information provided.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Gemma was incredibly helpful. Great service!

Gemma was incredibly helpful in arranging for Dan, the engineer, to fix my Daughters problem with her Central Heating.

Dan, the engineer came out and fixed my daughter's boiler on the same day that I contacted Chedd Ltd.

He also carried out the Annual service at the same time!

This is truly a 5 star service!

I thoroughly recommend this company if you need any help or service with your plumbing or heating systems.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Boiler and gas fire service

Dan serviced our boiler and gas fire. He was professional, very pleasant and made some good suggestions as to how we could improve both the performance and safety of our appliances

19 December 2025
Unprompted review

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