CheckPeople.com Reviews 1,295

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, reporting unexpected charges and concerns about billing transparency. Customers frequently encountered issues with the pricing, as the advertised low initial cost often led to much higher recurring charges. Reviewers also expressed frustration with the subscription model, noting that it was difficult to cancel online and that charges continued even after cancellation attempts. The website itself was a source of dissatisfaction, with users finding it unhelpful and difficult to navigate, especially when trying to manage or cancel their subscriptions.

What people talk about most

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized recurring... See more

Price

Users describe negative interactions with price, consistently reporting hidden charges and unexpected fees.... See more

Subscription

Customers had negative experiences with subscription. Many reviewers report being charged monthly without... See more

Website

People report negative experiences with the website, citing issues such as hidden charges, old and inaccurate... See more

Cancellation

Reviewers express significant frustration with the cancellation process. Many report misleading billing... See more

Based on these reviews

Rated 1 out of 5 stars

If I could give this company 1000 negative stars, I would. Don’t waste your time & money. ABSOLUTELY A WASTE. There isn’t even accurate information most of the time. I’ve been recruiting & running bac... See more

Rated 1 out of 5 stars

Scams they r misleading and thieves never give them your cc information when you call they never answer and bombard you with unanimous charges initially they ask you to pay just $1 a search then insta... See more

Rated 1 out of 5 stars

Like many other people, I was drawn in by the $1.00 amount for an initial report. They charged my CC for an unauthorized amount and I'm having to block my CC to disallow additional charges. I've conta... See more

Rated 1 out of 5 stars

Horrible! Like the reviewer below me do not give your credit card for a subscription or you will be continually charged even after you try to cancel! Thank God, my bank cancels it for me as they have... See more

Rated 1 out of 5 stars

I looked up my name and age online. Their site listed a few things that were true about me, with a lot of other inaccurate, or false information. I clicked on do not share my information, and was inst... See more

Rated 1 out of 5 stars

I had a trial period and within that time I didn't get any information that I couldn't get off social media. The audacity to charge 30 a month after the trial ended when no service was provided. I tri... See more

Rated 1 out of 5 stars

I conducted 1 search & was offered the report for $1, no hidden fees attached, no membership required. Shouldn't have believed it. In fact, it was an "offer" that was not explicit, whereby you could g... See more

Rated 1 out of 5 stars

Misleading billing practices that set up automatic recurring charges, with no way to cancel online. The information provided is absolutely useless and incomplete. You will find more reliable informati... See more

Rated 1 out of 5 stars

I am 74, and when I asked for what I believed was a one-time search, I was signed up for a "5 day trial", which I didn't understand I was signing up for. When I looked at my Paypal account, I realize... See more

Rated 1 out of 5 stars

SCAM!!!! I would give a negative rating if I could ! Purchased 85 worth of stuff beginning of June and it has not arrived yet and I can even find the website anymore or anything about this site anyw... See more

Rated 1 out of 5 stars

This platform's operational practices appear to be highly questionable. Initial offerings are limited, with additional fees incurred for essential services. Furthermore, unauthorized charges may be ap... See more

Rated 1 out of 5 stars

What a POS platform. Doesn’t actually give you any background information and takes $30 out of your account each month even if not using it. The only upside…. Oh wait… there is none. They seriously co... See more

Rated 1 out of 5 stars

This company is a total fraud and scam. I canceled my membership before the week timeframe and they charged my account over $29 three months in a row. Don’t give them your bank or credit card informat... See more

Rated 1 out of 5 stars

Old information, not updated or current. Most info said unknown. Dont waste your money like I did! I should demand a refund! Crummy ass websites like this... I should've known better!

Rated 1 out of 5 stars

HORRIBLE. Almost impossible to cancel, and if you email they do not respond. Not only have I been charged 20 dollars every month, I went negative on my account because they kept taking more money. AFT... See more

Rated 1 out of 5 stars

Do not look up documents online!!!! Don't do it. Go to a physical government office to do your business. I was looking for information about my divorce online through CheckPeople and as soon as I paid... See more

Rated 1 out of 5 stars

I am currently in a legal fight with this company bc they keep sending me emails saying they’ve cancelled my subscription and apologize and refund me and then the next day they steal my card to char... See more

Rated 1 out of 5 stars

The website stated I had 5 days to cancel subscription. When I called to cancel the lady said I had only 3 days since I only paid a dollar. The 5 day was applicable if I paid 4.99 or something. Read a... See more

Rated 1 out of 5 stars

The usual cliche, if I could give it zero Stars I would! This company has basically stole two years of monthly charges of $29.17 per month!! And they would have their money 2 hours after my disability... See more

Rated 1 out of 5 stars

Sadly I got caught in check people.com web of thievery. I was on Michigan.gov. Some how check people overrode that website. I gave my email and credit card information. Agreed to 1 dollars for cost. W... See more

Rated 1 out of 5 stars

Would give 0 stars if I could. The captcha system doesn't work at all on Windows. So I used my phone, nbd. Then they banned me for rate limiting? After only 1 search btw - I wasn't even spamming.... See more

Rated 1 out of 5 stars

On April 19, 2025 I attempted to use this company Check People on-line background report “ trial” to determine if my search person was still alive. The trial period was one week $1.00 cost. If not can... See more

Rated 1 out of 5 stars

If you are trying to search phone numbers very few come up. I even tried my friends that is not a burner and it did not bring her up. It is garbage especially at the cost of almost $30 per month. D... See more

Rated 1 out of 5 stars

We tried to cancel after the $1 fee, and three months later these scoundrels are taking almost $30 a month out of our account!!

Rated 1 out of 5 stars

I tried to buy a one dollar background check. They immediately hit my card for $29. THREE times in a row !! thank God the money wasn't there. It was declined. I would not recommend it . But if you do... See more

Rated 1 out of 5 stars

They offer “free” background checks only to have you go through a long series of hurdles while you wait for what I assume is the system generating the report. Once it’s done you are informed there is... See more

Rated 1 out of 5 stars

I was really looking for a minus 0 star. This company keeps trying to take money out of my account. They are thieves. The information that they provide is not even accurate. Trash company

Rated 1 out of 5 stars

You have to CALL to cancel, there isn't a way to cancel it online. They will pull you in with $1.00 for "unlimited premium reports" but read the fine print. Your $1.00 gives you access for 5 day... See more

Rated 1 out of 5 stars

They say it’s only a dollar and then charge you 30 dollars every damn month without telling you! And if you use apple pay for that dollar it is IMPOSSIBLE to cancel.

Rated 1 out of 5 stars

Website said 1.00 for that search after I turned down a monthly option. I was charged the 1.00 for a bogus search, but okay, I agreed to that. Now days later, they are charging my credit card for almo... See more

Rated 1 out of 5 stars

these jokers are ASSISTING STALKERS. the person used their sites to "dox" me, then contact my friends AND business associates AND relatives, to spread evil information about me. the site... See more

Rated 1 out of 5 stars

This site is garbage, this page is useless and they are scammers. They tell you that they will count 1 dollar and then they deduct 7, then 30 dollars and so they start taking your money. Scam, Scam, S... See more

Rated 1 out of 5 stars

this guys.....charge me continue every month. I called them. they said you pay for 1 use 29.00 and after that I was authorizing them to pay every month , because I dint say that I was just one time.... See more

Rated 1 out of 5 stars

Scam! Advertised price was $1; they charged $1, then $6.95, then $29. I am disputing these charges with my credit card company

Rated 1 out of 5 stars

ZERO STARS!!!They scamed me out of a months subscription by purposely ignoring my request which they already had to cancel 2 full days before the monthly charge was due. I have the emails that show a... See more

Rated 1 out of 5 stars

I went to CheckPeople to get a background check on myself. After the whole process of getting the check, it said it would cost $1 to see the report. I had $30 in my bank account, so I thought I was g... See more

Rated 1 out of 5 stars

You sign up for unlimited checks at 28.99 but when you go to perform a check you have to pay 6.99 for a pdf or to be able to download it. They did give me a refund for a month, but I would not use th... See more

Rated 1 out of 5 stars

First of all, these jerks sneak in charges & lie on their website. They charged me $6.95 instead of $1 and then 5 minutes later charged me $30!!! 24 hour customer support my a**, they close at 5. Don'... See more

Rated 1 out of 5 stars

Please be careful with this site. If you do the $1.00 report you may get charged $18.88. Then, they place you on automatic recurring billing for services you never ordered. When you call for a refu... See more

Rated 1 out of 5 stars

I just wanted checks and ended up in scamville. Paid 29.16 a month for 6 months or more before i caught it. Paid for something I dont even know what I got. She canceled when I called but offered no... See more

Rated 1 out of 5 stars

No stars if possible. This a a fraud and ripoff. Not only do they not provide much info, everything they provide I can find for free. I cancelled my subscription and still got charged. Now I Will disp... See more

Rated 1 out of 5 stars

They advertise a $1 charge for 7 days, however they charge $29.19, and continue trying to charge $29.19, four more times back to back

Rated 1 out of 5 stars

They pretended that they were going to charge me $1, but tried to charge my card $26! They are untrustworthy.

Rated 1 out of 5 stars

Scammers, will charge you $29.16 on a recurring charge. Charged them back, don't use their service.

Rated 1 out of 5 stars

This company is huge fraud. I never signed up with them but I got charged twice. I called there customer service which was no help at all. He tried 2 get me tonsign up for different crap. He also gave... See more

Rated 1 out of 5 stars

This site should be dismantled, total rip off. Gives you very little info and no public records. Don't waste. your money

Rated 1 out of 5 stars

These people are a scam!!!!!!!! They said I just had to pay $1.00 for a report then immediately they charged me $29.17

Rated 1 out of 5 stars

Steals money from you. Signed up for the 1 dollar. Then charged me over 100 dollars. Dont waste your time. These people are scam artist.


Company details

  1. Software Company
  2. Search Engine Company

Written by the company

Looking for information on someone? Run a background check or reverse phone lookup and find address history, phone numbers, email addresses and more!


Contact info

1.2

Bad

TrustScore 1 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

If they have your card number cancel it immediately!

This is my second review because beyond the three fraudulent charges, they made with me, causing me to have to cancel my debit card, Iwas just notified that they are continuing to try to charge my old card with more scam charges! This company is the worst of the worst and needs to be taken DOWN!!

12 March 2025
Unprompted review
Rated 1 out of 5 stars

Waste of money

I signed up for a $1.00 trial run. The information provided was incomplete and outdated. I cancelled the subscription but was charged $29.16 five days later. Don't waste your money. This is a scam.

6 March 2025
Unprompted review
Rated 1 out of 5 stars

They've been taking 30 per month for…

They've been taking 30 per month for several months AFTER I called 800-267-2122.! and canceled, before the trial period was over. I didn't give it another thought until the bank called me. So, I called again and asked for a refund for all they had taken. First they tried to sell me another subscription! They said my money would be returned. It wasn't. I don't want to cancel my account, but I guess I have to, because they are still taking it every month. I called again. They gave me a site to email, saying take it up with them that way. That didn't work either. It's been 8 months now!
When I looked up family members, and myself, the info given was very old. Some of it was COMPLETELY FALSE! Especially the police records, which could cause many people a lot of unnecessary grief.
They are not the only ones, either. I've had similar issues with other search sites. I recommend not wasting your time, money, and a butt ton of aggravation on them. Try official government sites for info instead.
The most aggravating part, besides endless holds, transfers, and disconnects, is that I got screwed and there seems to be NOTHING I can do about it.
I don't have exact dates to share. It's been going on for too long.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

GARBAGE WEBSITE!!

It doesn’t work and they refuse to accept my payment even though I know I have money on all three cards. I’m pretty sure they do that so you don’t receive their $1 offer because you only have 10 minutes to do it. It’s as if they are making sure you end up paying more. Find a different site to use.

4 March 2025
Unprompted review
Rated 1 out of 5 stars

They lie to you about being 24/7 and…

They lie to you about being 24/7 and lie about there site being free , this should be illegal yet some how it is not . They play games with you and think there untouchable, I pray someone walks in to there home office with a trench coat and duffel bag and does the world a favor . They deserve to go to hell for being a con artist and stealing money from the American people ;)

2 March 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a personal review thru Google…

I ordered a personal review thru Google because it was free. After putting all info in they wanted a $1. So I put CC info in _ 3x it was Denied. Tried using my DC DENIED Also. Then got FRAUD ALERT FROM BANK ON CC. Had to call immediately. ?LONG STORY SHORT BOTH MY CC AND DC HAD TO BE CLOSED because they tried on CC 6x to get $29.17 & an amt less than$1 and 1x on DC. This happened on 2/22/25 early in am. SO no shopping for anything last weekend. Called them Monday and they couldn't care less. THE PEOPLE ARE FRAUDULENT AND HEARTLESS!!!!!! DONT DO BUSINESS WITH THEM OR YOULL SUFFER LIKE THE REST OF US. Thought they were safe because of Google connection - yeah right.

22 February 2025
Unprompted review
Rated 1 out of 5 stars

This company is a rip off it says a…

This company is a rip off it says a dollar at checkout but they charge u 6.95 and then 29.95 and never got free trial.I called and got the refund for 30 dollars back but still charged me 6.95 there deceiving people. Don’t use this company

6 February 2025
Unprompted review
Rated 1 out of 5 stars

They ban you but don't tell you why…

They ban you but don't tell you why other than to say that you have broken their rules
Fortunately, there are other. More professional similar services that don't arbitrarily ban you. Why would anyone want to use a service such as this? I would give zero stars if I could because that is what your service is worth

5 February 2025
Unprompted review
Rated 2 out of 5 stars

Typical time wasting scam.

Their website is typical for this kind of service. Although they did find the person I was looking for, they wasted 3 minutes pretending to look stuff up that is near instant just to make me feel invested so I would buy what they told me was free. Same as every other background check website.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Whoever gave this company more than one…

Whoever gave this company more than one star must work there. Do not use this site. I signed up for 1 dollar, and they charged my 8 dollars and in 3 days another 22. And I couldn't even find myself on there after putting in all the correct information. SCAM

22 January 2025
Unprompted review
Rated 1 out of 5 stars

I only wanted to check one person

I only wanted to check one person. I didn’t even find the information I wanted and was charged a dollar then 695 then 2995. I contacted them but they state it was a seven day free trial and then 2995 thereafter nonrefundable Even though I only checked one name. I did not find that to be clear from the website.

16 January 2025
Unprompted review
Rated 1 out of 5 stars

Full Background Check

Full Background Check
Includes Unlimited Premium Report $1.00* is what the website said below is what it tried to charge me
$29.17 at 'CHECKPEOPLE.COM' on 01/12?
$29.16 at 'CHECKPEOPLE*8002672122 $29.17 at 'CHECKPEOPLE.COM' on 01/12?$29.16 at 'CHECKPEOPLE*8002672122

12 January 2025
Unprompted review

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