Scammers charged £5.95 for a car check which I authorised. A week later they quietly charged another £40 for a 'subscription' which I DID NOT AUTHORISE. There is no account set up on the website so... See more
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I have just discovered from my bank's fraud protection service that this company have been attempting take a regular payment of £39.90 after I used them for a one-off £5.95 service. At no point did I... See more
I have had exactly the same bad experience of being charged an initial £5.95 and then having an unsolicited “subscription” of £39.90 debited without warning or any permission I was aware of. Ba... See more
Company replied
As everyone else mentions, this company is a scam and then steal money from your account. I paid £5.95 to check a used car registration number. Three months later I notice a direct debit for £39 goi... See more
Company replied
Company details
About Checkmycar
Written by the company
Contact info
1.0
Bad
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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These crooks started taking money from…
These crooks started taking money from my account every month without letting me know that I was subscribing to a monthly fee, for a service I only used and needed once.
I was happy to pay the initial £5.95 to check the history of one car, but then two payments of £39.90 each were taken from my account later that month and the following month.
I see that CheckMyCar have replied but their terms and conditions were buried in their website and not at all clear. No warning was given that I was being signed up to a monthly subscription, by email or any other communication route. I was using the car checking service at the side of the road on a cold dark night in the process of buying a car. It is not at all reasonable to go checking through pages of small print in on a mobile phone in those conditions.
16 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your frustration and we understand how upsetting this situation can feel.
We’d like to clarify that no charges are applied without prior information. When placing an order, customers are offered a trial period, which allows them to test the service before any ongoing commitment. The existence of the monthly subscription, its price, and the conditions are displayed during checkout and detailed in our Terms & Conditions. This trial is precisely intended for one-time users to decide whether or not to continue.
That said, if the subscription details were not clear enough for you or if there was a misunderstanding, this is absolutely something we want to review. Our goal is not to disappoint customers, but to resolve issues fairly and transparently. In many cases, our support team can quickly clarify the situation and propose an appropriate solution.
We strongly encourage you to contact us directly so we can look into your account and assist you personally:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We genuinely hope to have the opportunity to resolve this matter and restore your confidence in our service, and we’d truly appreciate it if you would consider updating your review once the situation is addressed.
Kind regards,
The CheckMyCar Team
Please Please avoid this company
Please Please avoid this company - the website is designed to trap you - They are unsympathetic and will never refund you. Same experience as lots of other customers.
To your reply: I'm sure everyone can see all your reviews says everything about how sorry you are. I contacted your team and you totally ignored it, still not refunded. Hope you enjoying money from people you trapped. AVOID, DON'T WASTE YOUR MONEY PEOPLE.
27 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration. We want to assure you that CheckMyCar is not designed to trap anyone, and customer satisfaction is our priority.
Our service includes a trial period, allowing users to test the platform before any subscription is activated. Subscriptions are never activated without user action, and all costs and terms are clearly indicated before confirmation.
If you experienced any issue with your account, payment, or refund, our team is ready to review your case and provide a solution. Please contact our customer support directly so we can assist you:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We hope to resolve the situation and restore your confidence in our service. Once everything is clarified, we would greatly appreciate it if you could consider updating your review.
Kind regards,
CheckMyCar Team
Absolute con merchants as all the other…
Absolute con merchants as all the other thousands of people have said. They stole nearly £80 from me. How can these rats still be in business its a disgrace. Company registered on some council estate in Wigan. Yeah right. Maybe I’ll have a knock on the door. This is who owns it Ahmed Abubakar he lives in Dubai the rat
1 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and understand your frustration. We want to clarify that CheckMyCar is not a scam and we take all concerns regarding payments very seriously.
Our service operates with a trial period, allowing users to test the platform before any subscription is activated. Subscriptions are never taken without user action, and all costs are clearly displayed in the terms and conditions before confirmation.
It seems there may have been a misunderstanding or technical issue with your account. To resolve this quickly, please contact our customer support team directly so we can review your account, clarify any charges, and provide a solution, including refunds if applicable:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We are committed to helping you resolve this issue and hope that, once clarified, you will consider updating your review.
Kind regards,
CheckMyCar Team
Frauds!!!!
Initially report done for £5.95 - great job, then 2 days later my bank inform me that they have highlighted a potential fraudulent activity payment of £39.90, well let me say this, it isn't a potential fraudulent activity....it is fraud!
Had to cancel card with my bank (just before Christmas, thanks for that) and I now have the joy of updating all companies I do pay with that card with additional details.
This company is a joke and I can only echo the other posters giving 1*, if I could have given less I most certainly would've knowing now what a scam this is, I am also now questioning the veracity of the £5.95 report I have received for a car for my Son.
22 December 2025
Unprompted review
Reply from Checkmycar
Hello Joe,
We’re very sorry to hear about your experience and completely understand your frustration, especially around the holiday period.
Please be assured that CheckMyCar is not a scam. Our service includes a trial period, allowing users to test the platform before committing to any subscription. Subscriptions and payments are never activated without user action, and all costs are clearly outlined in the terms and conditions before confirmation.
It seems there may have been a misunderstanding or technical issue with your account. Our team is ready to review your account, clarify the charges, and provide a solution, including any necessary refund.
To resolve this promptly, please contact our customer support:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We hope to restore your confidence in our service, and once everything is clarified, we would greatly appreciate it if you could consider updating your review.
Kind regards,
CheckMyCar Team
Pure scam.
As per other customers have stated.
£39.99 charge coming out of bank which I never signed up to.
21 December 2025
Unprompted review
Reply from Checkmycar
Thank you for sharing your feedback.
We understand your frustration and take your concern seriously. Our service includes a trial period, allowing users to evaluate the platform before any subscription. Information about the subscription, its £39.99 cost, and the cancellation process is provided during checkout and in the confirmation email. We regret if these details were not clear enough.
Our team is available to review your situation and assist with any concerns regarding your account or subscription:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Your feedback is important and helps us improve transparency and the overall user experience.
Fraudsters.
As per everyone else. This company is a scam, simple as that.
20 December 2025
Unprompted review
Reply from Checkmycar
Thank you for your feedback.
We understand your concern and take it seriously. Our service includes a trial period, allowing users to evaluate the platform before any subscription or long-term commitment. Information about subscriptions, costs, and cancellation procedures is provided during checkout and in the confirmation email. We regret if this was not immediately clear.
Our team is available to review your situation and assist with any questions or concerns regarding your account:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Your feedback is valuable and helps us improve transparency and clarity for all users.
Very dissatisfied
Very dissatisfied. This company tried to withdraw £39.9 from my bank account even I emailed them and said I have no need for any subscription and zi never asked fir subscribe. Instead to cancel this they said is written in terms snd conditions which I never seen on their website or I approved. Complete lack of transparency and poor attitude by staff and the management. That's no wonder how many people are dissatisfied. Avoid this site as is only stealing moneys and have nothing to offer the information provided is poor and unuseful.
20 December 2025
Unprompted review
Reply from Checkmycar
Thank you for sharing your experience.
We understand your frustration and apologise for the inconvenience caused. Our service includes a trial period, allowing users to evaluate the platform before any subscription or long-term commitment. Information about the subscription, its cost of £39.90, and the cancellation process is provided during checkout and in the confirmation email. We regret if this was not clear enough or easily visible.
Our team is available to review your situation and assist with any concerns regarding your account or subscription:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Your feedback is very important and helps us improve transparency, communication, and the overall user experience.
Total scam paid on credit card just…
Total scam paid on credit card just under 30 quid 14 months ago paid card in full just checked credit card now owe just shy 360 will be getting to the bottom of this shame on you for 2 days insurance rip off dont use a total scam
19 December 2025
Unprompted review
Reply from Checkmycar
Thank you for sharing your feedback.
We understand your frustration and take your concerns seriously. Our service includes a trial period, allowing users to test the platform before any subscription or long-term commitment. All subscription details, including costs and cancellation procedures, are provided during checkout and in the confirmation email. We regret if these details were not sufficiently clear.
Our team is available to review your situation and assist with any concerns regarding your account or charges:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Your feedback is important and helps us improve transparency, communication, and the overall user experience.
Do not recommend
Do not recommend, keeps trying to take out a monthly subscription of £40 when I only paid for a single check, absolute scam!
18 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and understand your concern regarding the attempted subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
If I could give no stars I would
If I could give no stars I would. I paid for a service, which I received, but then they attempted to take almost £40 from my bank. I did not authorise this payment. BEWARE!!!
I have since communicated with the Company who have rectified things, which I appreciate. I would like to advise everyone to make sure you read all the small print and check/unchecked all relevant boxes
16 December 2025
Unprompted review
Reply from Checkmycar
Hello David,
We are very sorry to hear about your experience and understand your concern regarding the attempted subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
100% scam company
Total scam company. They lure you in with a 5.95 vehicle history check and the following day they charge you with 39.90 without warning. They also save your card details without permission, hence my bank blocked it as fraud, so getting a new card to avoid any further transactions from those fraudsters.
18 December 2025
Unprompted review
Reply from Checkmycar
Hello Mr Nikos,
We are very sorry to hear about your experience and understand your concern regarding the unexpected subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
AVOID - SCAM
AVOID. TOATL SCAM ! paid for a vehicle check £5.99 (basic rubbish) then after 4 months I noticed £39.99 being taken out of my account. It’s not clear enough from when you purchase you’re being signed up to a subscription, no confirmation email etc. Managed to get x2 payments back which was hard work as their customer service is shocking! AVOID
18 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and understand your frustration regarding the unexpected subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
As per lots of other customers I have…
As per lots of other customers I have been trapped by this service - £5.95 for a single search with no information of any use then £39.95 the following day That would recur monthly!!!
Please Please avoid this company - the website is designed to trap you - They are unsympathetic and will never refund you
1 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and understand your frustration regarding the unexpected subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
Absolute con
Absolute con. Make sure you read the terms. Charge you £6 then 48 hours later take nearly £40 for a subscription you don't sign up up. Spoke to them on the phone, no cooling off period so £40 wasted.
Stay away.
17 December 2025
Unprompted review
Reply from Checkmycar
Hello Michael,
We are very sorry to hear about your experience and understand your frustration regarding the unexpected subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
Avoid
Avoid check my car its a Complete scam. They offer a low cost vehicle report for 5 pounds. A few days later they claim a subscription 39.90 a month.
17 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and understand your concern regarding the unexpected subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
Can only be described as fraud
As others have said, used this service to check history of a car before I purchased it for £5.99. Then I get charged every month £39.99 which I wasn’t aware of whatsoever. Complete fraud
17 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and understand your frustration regarding the unexpected subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. All information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
Absolute scam I have paid for one check…
Absolute scam I have paid for one check of £5.95 and you have basically stolen £39.90 without any authority from myself
HOW DOES THIS WORK !!!
16 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re sorry to hear about your concern and understand why this situation is upsetting.
We would like to clarify that checkmycar.io is an independent service, and the initial £5.95 payment allows access to a trial period, enabling customers to fully test the service before any subscription continues. The £39.90 charge only occurs if the trial is not cancelled within the clearly indicated timeframe during checkout. This ensures users can evaluate the service risk-free before committing.
If you feel there has been a misunderstanding or unexpected charge, our customer support team is available to review your account and assist you in resolving any issues quickly and professionally.
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
Kind regards,
The checkmycar.io Team
Seems impossible to cancel a…
Seems impossible to cancel a subscription that you never even signed up for. On call to my bank who know it is fraudulant and are having to cancel card. I do not understand and why this has not been shut down. It is fraud.
15 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your concern and understand how alarming this situation must feel.
We would like to clarify that checkmycar.io is an independent service, and subscriptions are not activated without the user’s explicit consent. All payments are processed via secure channels, and a trial period is provided so customers can test the service before any ongoing subscription applies. The charge only continues if the trial is not cancelled within the clearly indicated timeframe.
We understand that you have contacted your bank and taken precautions, which is always wise in case of any unexpected transactions. If you believe there has been a misunderstanding, our customer support team is available to review your account, clarify the situation, and assist with any cancellations or questions.
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
Kind regards,
The checkmycar.io Team
*** SCAM SCAM SCAM ***
*** SCAM SCAM SCAM ***
This company needs needs to be banned and barred from ever doing business
Ripping people off by taking £39.90 from your account after 2 days when stated that you pay £5.95 for a car check
When you speak to the customer service team they are rude and zero help what so ever
Terrible service
12 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re sorry to read about your dissatisfaction and understand how upsetting this experience has been for you.
We would like to clarify that checkmycar.io is an independent service. The initial payment of £5.95 provides access to the report and includes a clearly indicated trial period, allowing customers to test the service before any ongoing subscription applies. The £39.90 charge is only processed if the trial is not cancelled within the timeframe shown during checkout and in the account information.
We regret to hear that your interaction with our customer support did not meet expectations. This is not the level of service we aim to provide, and your feedback is taken seriously so we can improve our assistance and communication.
If you would like us to review your case, clarify the charges or help with cancellation, our support team remains available and will be happy to assist you professionally.
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
Kind regards,
The checkmycar.io Team
Total scammed... do not use
Really need a Zero star.......
DO NOT USE... if you read the summary of this company at the top of the page it pretty much sums up my experience with this company.
Only used once to purchase a car. The information I got was not massively helpful but I only paid £5.99 so didn't think much more about it and used another car checking service. Realised a month after I had a £39.90 payment taken. ...
At this is tried to call the company and the person on the other end of the phone was not very helpful after being put on hold for 10mins to check my email i used to try and find my subscription. At this point she couldn't find my subscription and asked for my last 4 digits on my card. Absolutely fuming at this stage she told me to take a screen shot of my transaction (which you cant do as its a banking app) and send it to somewhere but I couldn't tell what she was saying. At this point I said I was cancelling the payment via my bank and she hung up.
15 December 2025
Unprompted review
Reply from Checkmycar
Hello David,
We’re very sorry to hear about your experience and completely understand your frustration.
We would like to clarify that checkmycar.io is an independent service, and the £5.99 payment you made allowed access to a trial period during which the service can be fully tested before any subscription continues. The £39.90 charge only applies if the trial is not cancelled within the timeframe clearly indicated during checkout. This is meant to ensure that users can evaluate the service risk-free.
We regret that your call experience was not satisfactory. Our goal is always to provide clear guidance and support for account or subscription questions, and we take your feedback seriously to improve our customer service.
If you wish, our support team can review your account, clarify the situation, and assist you in resolving any misunderstanding regarding the subscription or payment.
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
Kind regards,
The checkmycar.io Team
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