Do not use this company
Do not use this company. Ordered two items via Amazon, only one delivered. No response to multiple messages requesting second item.
23 August 2024
Unprompted review
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2.3
Poor
8 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Poor service.
Bought lengths of tile trim from Checkmate direct. Immediately received an email telling me that they would let me know when the items are dispatched. Didn't hear anything from them for a week so I contacted them. I was then told that their delivery driver couldn't handle full lengths of tile trim and asked if it was OK if they cut them in half before dispatching them. I refused this and asked for a refund. Got no response from them until I started a dispute through PayPal. I wouldn't use the company again.
2 November 2022
Unprompted review
WARNING!
WARNING!
This company, lie that they have a product in stock on their website, in reality they hold no stock and rely on their suppliers stock levels.
When you try to contact them no one picks up the phone (ever) and you get transferred to an automated answer machine service which doesn't give you enough time to leave a message.
When you try to e-mail you get no response. Eventually after 5 days of waiting I received an automated e-mail informing me that the item was out of stock and they they had issued a refund, which they haven't done.
This company doesn't care about it's customers in any way I would advise anyone to steer clear of them.
After doing some digging they seem to also be linked with a company called Checkmart which they may have changed their name from due to really poor Trustpilot reviews.
14 July 2022
Unprompted review
Great!
One of the best prices on the market with very fast shipping :) Very happy with my product :)
15 February 2022
Unprompted review
Item arrived Damaged, no refund no contact!
Item arrived Damaged, ordered 10th June 2021 Arrived end of June 2021..... been chasing since for a full refund or a replacement. NO CONTACT! I would avoid totally
18 October 2021
Unprompted review
My product came through really swiftly…
My product came through really swiftly and i received communications at every-stage until the product was finally delivered to me.
25 July 2021
Unprompted review
Haven't received my order
Haven't received my order, tracking number wasn't provided, even after asking a few times. Promises only. After two weeks of phone calls and emails were ignored. WOULD NOT RECOMMEND!
27 May 2021
Unprompted review
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