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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, noting that the process of obtaining subscriptions is often smooth and efficient. Many people appreciate the quick activation of their services and the overall trustworthiness of the business, often returning for multiple years. However, some customers also noted issues with subscriptions occasionally failing or being interrupted. A few other people also felt that response times from customer service could be slow, with some experiencing delays in resolving issues or receiving replies to their inquiries.

What people talk about most

Subscription

Reviewers highlight ambiguous aspects of subscription services. While some customers praise quick delivery,... See more

Service

Consumers find service to be ambiguous, with some praising fast, professional, and quick service delivery,... See more

Response time

People report ambiguous experiences with response times. Some customers praise quick and helpful responses,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the support... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their experience as... See more

Based on these reviews

Rated 4 out of 5 stars

After exactly 2 weeks Cheapzy has come through and sorted out my Spotify sub failing 6 months in with a really nice solution. Wasn't happy about the delay but they've made up for it, so thank you.... See more

Rated 4 out of 5 stars

I got youtube Family Premium and Crunchy Roll. There were some interruptions on Youtube subscription but generally it worked fine. However it stopped working and I had to contact support several times... See more

Rated 4 out of 5 stars

I’ve been a customer for several months now. The service is good and the prices are fair. If you’re looking for a service with a 99% SLA, this isn’t for you. But if you want popular services at a low... See more

Rated 5 out of 5 stars

Used them for YouTube premium for two years, very reliable with either PayPal or credit card. First year the service was activated within 12 hours this time took abit longer around 48 hours but still... See more


Company details

  1. Gaming service Provider

Written by the company

Cheapzy is a service in which you can purchase popular products for cheaper. We sell various products such as Spotify Premium, Discord Nitro, YouTube Premium, Steam Games, and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 32% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lifesavers!

Cheapzy have saved me an unbelievable amount of money over the years - they are so helpful and responsive (despite a clear time zone difference) - it does take a lot of trust and a little time but it is so worth it, could not recommend a service more!

16 January 2026
Unprompted review
Rated 4 out of 5 stars

Popular services at the fair price

I’ve been a customer for several months now. The service is good and the prices are fair. If you’re looking for a service with a 99% SLA, this isn’t for you. But if you want popular services at a low cost and you’re okay with the occasional minor issue, you’ve come to the right place.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

complete junk codes.

complete junk codes.
quits after 2 weeks and zero customer service.
dont buy

16 December 2025
Unprompted review
Cheapzy logo

Reply from Cheapzy

Hi Stephen,

Just to clarify, we don’t sell codes. We provide account upgrades.

If an upgrade stopped working, we’re sorry for that. All of our services come with a full warranty, and any issues are fixed once they’re brought to our attention.

Please contact us directly so we can review your order and resolve this for you.

Email: support@cheapzy.net

Discord: discord.gg/cheapzy

Rated 5 out of 5 stars

Fast, professional and polite

Got a Disney+ subscription. Very fast response time on Discord. Got the Subscription in less than 48h hours. Payment via Paypal worked great.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

Youtube cancelled a bunch of subscriptions and Cheapzy is handling it horribly. It's been over a month and they ignore my support ticket, keep promising they'll look into my account "shortly," but nothing. This whole thing also messed up my account and now I can't select annual subscription anymore - which is way cheaper than monthly. They are handling the situation horribly.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

YouTube Premium yearly

YouTube Premium yearly

actually really good. Trustworthy for sure, and did the job in a few hours. Really quick, helpful, and much cheaper than I would have to pay for an actual subscription in my country. Very very Grateful to them :)

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Not going well

Not going well. Constant issues with yearly Netflix. Support takes a week or more. I'm still waiting for help

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT TRUST THEM

Do NOT TRUST THEM
Bought youtube premium after 30 days it got deactivated and they didn’t do any refunds or other means of compensation ALTHOUGH I CONTACTED THEM ON discord
SCAMM

6 January 2026
Unprompted review
Cheapzy logo

Reply from Cheapzy

Hi, we’re sorry for your experience and understand why you’re upset.

If your YouTube Premium was deactivated and you didn’t receive a resolution after reaching out, that’s not acceptable and we apologize for that. No customer is meant to lose access without the service being restored or properly handled.

We’re currently dealing with a high volume of affected accounts and working through them one by one. Every affected customer will have their premium restored.

Please contact us again on Discord or by email so we can locate your order and resolve this for you.

Email: support@cheapzy.net

Discord: discord.gg/cheapzy

Rated 5 out of 5 stars

Second time using Cheapzy

Second time using Cheapzy, and they’ve come through for me once again. Big ups my guy and see you again next year for another round on Subscriptions.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Works until it doesn’t — support disappears when accounts get shut down

Cheapzy’s entire business model is arbitrage: buying subscriptions in cheaper markets. Anyone using the service should understand that this comes with a real risk of account shutdown. That part isn’t my main complaint.

The real problem is support after the shutdown happens.

My YouTube Premium account was terminated due to the region issue. Cheapzy acknowledged it and said they would fix it. That was over three weeks ago. Since then:
• No resolution
• No meaningful updates
• Now complete silence

At this point, I paid for a service I don’t have, with no timeline and no accountability.

Before Cheapzy replies with their standard response: I already submitted a ticket. I already followed the process. This review exists because support stopped responding.

If you’re considering Cheapzy, understand this clearly:
• If everything works, it’s fin
• If your account gets shut down, you are entirely dependent on their support
• And when support goes quiet, you have no leverage and no service

Update: 6+ weeks and still no resolution, I did get a response saying a day or two… three weeks ago! Understand the responses to these reviews saying to contact them go absolutely nowhere.

5 January 2026
Unprompted review
Cheapzy logo

Reply from Cheapzy

Hi, we’re sorry for the late response and for the lack of communication. Your frustration is completely understandable, especially after waiting this long.

We take responsibility for the delays. There are currently hundreds of affected accounts, and we are actively working through them one by one. This isn’t something we can automate, which is why progress can feel slow from the outside.

We want to be clear that no one is being ignored and no one is losing their service permanently. Every affected customer will 100% have their premium restored. We are a small team, not a large corporation, and major disruptions take time for us to fully resolve, but we are working on it daily.

If you haven’t already, please reach out again on Discord or by email so we can make sure your case is tracked and resolved.

Email: support@cheapzy.net

Discord: discord.gg/cheapzy

Rated 1 out of 5 stars

YouTube premium got cancelled due to…

YouTube premium got cancelled due to different locations. Support posted in the channel and promised to reinstate shortly. After three weeks now still nothing and support won’t reply anymore. It’s a scam. Avoid at all costs.

6 January 2026
Unprompted review
Cheapzy logo

Reply from Cheapzy

Hi Cathy, we’re sorry for the delay and for the lack of follow-up. That’s not acceptable and we understand why you’re frustrated.

If your YouTube Premium was cancelled due to location issues and not reinstated as promised, we want to fix this immediately. No customer is meant to be left without a resolution.

Please contact us directly by email or join our Discord so we can review your case and resolve it properly.

Email: support@cheapzy.net

Discord: discord.gg/cheapzy

We appreciate the chance to make this right.

Rated 5 out of 5 stars

Would buy again

Delivery did take a bit longer than the 24 hours promised, but YouTube Premium was added to my account and works perfectly.

6 January 2026
Unprompted review

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