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Rated 3 out of 5 stars

when i bought the product (key fob) i didnt know it was a chinese company, and due to this my delivery was around 2-3 weeks in transit. some people have stated they are scammers but i did not experien... See more

Rated 1 out of 5 stars

Purchased never arrived. Tried to contact the website but the only way is to submit a form entering your order number which apparently it was not found. Submitted a complain and never heard of the... See more

Rated 1 out of 5 stars

I ordered an inflatable bath for my son the 21st March. I payed upfront , as of today I haven’t received my product, customer service don’t exist you will just receive automatic reply and no answer to... See more

Rated 1 out of 5 stars

Just after placed the order they sent a message that delivery might take up to 21 working days while there was no indication on the website!!! I tried to contact them but there is no way to write t... See more

Company details

  1. Cell Phone Accessory Store
  2. Photo Shop

Information provided by various external sources

Cheaptech.nl is gespecialiseerd in goedkope tech producten uit China. Doordat Cheaptech in China vertegenwoordigd is kunnen we zeer scherpe prijzen aanbieden. De verzendkosten zijn vaak gratis maar verschillen per product.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

984 reviews

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Rated 3 out of 5 stars

when i bought the product (key fob) i…

when i bought the product (key fob) i didnt know it was a chinese company, and due to this my delivery was around 2-3 weeks in transit. some people have stated they are scammers but i did not experience this, i got my delivery but just had to wait.

1 October 2020
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID. Chinese scam company.No product received. Automatic email reply , no real customer service. Money payed, money lost!!!

27 July 2020
Unprompted review
Rated 1 out of 5 stars

Bad service

Bad service. The package arrived too late ( took over 2 months to get here) when I opened it, the screen was broken... wanted to contact customer support, they do not respond to emails or the contactform. Asked for an answer a month ago... never heard from them.. got ripped off for 5 euros but still...

13 July 2020
Unprompted review
Rated 1 out of 5 stars

Purchased never arrived. Had to file a fraud complaint

Purchased never arrived. Tried to contact the website but the only way is to submit a form entering your order number which apparently it was not found. Submitted a complain and never heard of them.

Called my bank and found that pay.nl is the intermediary between customer and company. Pay.nl submitted a fraud claim towards cheaptech.nl and received my money back within 5 days with message "Sorry for the trouble, here's your money back".

Stay away from this shop.

10 July 2020
Unprompted review
Rated 1 out of 5 stars

I wouldn't even give it one star!

I wouldn't even give it one star!! DO NOT BUY FROM THIS PLACE, COMPLETE RIPOFF.
1. Never received my product (It's been a month and a half)
2. They don't even have a customer service number or email to contact.
3. They don't even send you any followup emails.
4. They trick you by saying it's free to deliver; only after paying and checking out that they tell you that the product(s) will be delivered in 50 days. (If delivered at all).

Please always read reviews of websites before ordering from them.

16 June 2020
Unprompted review
Rated 1 out of 5 stars

They buy your stuff from Aliexpress.

They buy your stuff from Aliexpress.

I bought an item because i needed it the next day. Turned out it took them more than a month because they bougth the exact same item from aliexpress and sended it to mee

10 June 2020
Unprompted review
Rated 1 out of 5 stars

I payed 54 euros to be scammed from this company

I ordered an inflatable bath for my son the 21st March. I payed upfront , as of today I haven’t received my product, customer service don’t exist you will just receive automatic reply and no answer to the phone call. This website is a scam. They literally rob your money. Their website should be closedown and they should be legally liable for the scam they do. Please never use this website

6 June 2020
Unprompted review
Rated 1 out of 5 stars

Quick way to lose money

Ordered two months ago and still haven't received what I ordered. Was told that I have to make a second order to receive the first....MUST be a scam. Ordering from any of the thousand other online stores as I am sure that I will receive that sooner than any information from this useless company.

27 May 2020
Unprompted review
Rated 1 out of 5 stars

Never arrived

Never arrived - ordered more than a month ago.
No way to contact their customer service team.

11 May 2020
Unprompted review
Rated 1 out of 5 stars

Fraud Website!!!

Just after placed the order they sent a message that delivery might take up to 21 working days while there was no indication on the website!!!
I tried to contact them but there is no way to write them anything, on the website you will just turn around a circle!
Then I found a phone number on the top of page, was indicated as tool free but when I called the number it was 0.35 cent per minute and just a talking answering machine.
I think this site is a fraud, DO NOT BUT ANYTHING FROM THEM!!!!

23 April 2020
Unprompted review
Rated 1 out of 5 stars

I ordered 2 months ago and still hasn't arrived!!!

I ordered 2 months ago and still haven't received my order. I only found out about the ridiculous delivery times after I ordered... 25 work days which is 5 weeks! After accepting that, two whole months later (40 days!), still no product. Mind you, it was supposed to be delivered before the pandemic, so that is not an excuse! It's not "Cheap", in fact, it's infinitely more expensive if you never receive the product!

23 March 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! I had something wrong with my mp4 player. They helped me very well and my son is happy with it now!!

3 February 2020
Unprompted review
Cheaptech.nl logo

Reply from Cheaptech.nl

Dear Edwin,

Thank you for your positive reaction about our webshop!
We hope you will order from our webshop again in the future!

If you have any questions or comments please contact our customer service. They are ready for you 5 days a week! You can reach us via the contact form at: https://www.cheaptech.com/pages/service#/contact Do you prefer to call us? Of course you can. You can reach us on working days between 09:30-13:00 and 13:30-17:30. For the Netherlands: 085-3001013 (free) For Belgium: 02-8801086 (free)

Sincerely,

Rated 1 out of 5 stars

My son ordered cables at this site and…

My son ordered cables at this site and we paid with ideal. After a week we got a maol that we still had to pay and no product. Phone does not work and I cannot reach anybody. We want our money back or the product, this is awful.

6 November 2019
Unprompted review
Cheaptech.nl logo

Reply from Cheaptech.nl

Dear Katja,

Thanks for your review.

We are sorry to hear that you have not yet received the package. We kindly ask you to contact our customer service, so that we can find out why the package has not yet been delivered.

If you have any questions or comments, please contact our customer service. They are ready for you 5 days a week! You can reach us via the contact form at: https://www.cheaptech.com/pages/service#/contact Do you prefer to call us? Of course you can. You can reach us on working days between 09:30-13:00 and 13:30-17:30. For the Netherlands: 085-3001015 (free) For Belgium: 02-8801086 (free)

Sincerely,

Fleur

Rated 1 out of 5 stars

Website informs prospective buyers with…

Website informs prospective buyers with the slogan "2 pairs of ear pads" but company delivers only 1 pair. Customer service claims that 2 pairs means one set. Wonder what one pair (say of shoes) would mean for this company.

9 September 2019
Unprompted review
Cheaptech.nl logo

Reply from Cheaptech.nl

Dear X.

Thank you for your review.

It is a pity to hear that there is a lack of clarity about a product on our website.
I want to ask you to contact our customer service so that we can resolve this to satisfaction.

Sincerely,

Fleur

Rated 3 out of 5 stars

Expect longer delivery

Longer delivery, however at the end product was good. Still waiting for another part of the order to be delivered.

8 September 2019
Unprompted review
Cheaptech.nl logo

Reply from Cheaptech.nl

Dear Klant,

Thank you for your review.

If you have placed an order for different products, it is possible that these can be delivered separately and on different days.
If you have only received part of your order, the other part of the order is still on its way.

If the delivery time (25 buisiness days ) has expired, we would like to hear from you.

Kind regards,

Fleur

Rated 1 out of 5 stars

Absolutely Terrible - PARTS SMASHED TO PIECES ON ARRIVAL

Absolutely Terrible! I knew there would be a long delivery time so I ordered more than 1 month in advance of when I needed the parts.

When the parts finally arrive I could see how awful they had been packaged. When I removed the outer packaging I found the parts inside.

THE PARTS WERE WRONG AND COMPLETELY SMASHED TO BITS.

Customer service is basically impossible to reach by phone - unless you want to wait an hour listening to awful hold music. When you do, finally get through to someone, they really don't care. They ask you to go to the website and submit a request there. The online complaints take days to get a response.

Generally, terrible site, although cheap, ordering anything from these guys will cost you more in wasted time!

DO NOT ORDER FROM CHEAPTECH.NL!!

4 September 2019
Unprompted review
Cheaptech.nl logo

Reply from Cheaptech.nl

Dear Henry,

Thank you for your review.

We are sorry to hear that your order has been delivered damaged. This is not the intention. Our apologies.
I would like to ask you to contact our customer service so that we can search for a suitable solution.

Sincerely,

Fleur

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