Cheapflights Reviews 457

TrustScore 1.5 out of 5

1.7

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See what reviewers are saying

Rated 1 out of 5 stars

How don’t know how Cheapflights.com.au can recommend a scam company for flights. Best Price Travel. I did not receive a confirmation email and calling them directly resulted in excuses. Other revi... See more

Rated 1 out of 5 stars

Very very bad experience bought tickets in Cheapflights with retailer Aunt Betty! The booking information does not match the actual flight time!!! after check with customer service they just very rude... See more

Rated 3 out of 5 stars

I found the search engine difficult to use - but then again it's probably just me lol. Why do we have to register before being able to use the search engine?. I'd be a whole lot more enthusiastic abo... See more

Rated 1 out of 5 stars

Platform of scammers.... you can't book a flight here; all the vendors are scammers, they get you to fill out everything just to hook you up with a shifty flight agent who will eventually try to sell... See more

Company details

  1. Travel & Vacation

Written by the company

Currently Cheapflights is not responding to reviews posted to this page. If you require assistance, have concerns or wish to share an experience you had please reach out via www.Cheapflights.com.au/support. We have a dedicated team ready to respond and assist you. Thank you! Our mission at Cheapflights is to help people experience the world by creating their favourite travel tools. With every query, Cheapflights searches other sites to show travellers the information they need to find the right flights, hotels, rental cars and vacation packages.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

457 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don't know yet

13 January 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Jane,

Thanks for leaving us a review.

If you have any questions regarding the usage of our filters, please feel free to reach out to us at:

https://www.Cheapflights.com.au/support

Our support team are always glad to help!

Best,

Robert
Team Cf

Rated 1 out of 5 stars

U guys always said our advise wait

U guys always said our advise wait, now same ticket before around 1000$, but now 1400$.

10 January 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello,

Thanks for leaving us a review and for using Cheapflights.

We do our best to forecast how prices might move in the short term, but unfortunately these predictions cannot be 100% accurate - airfares resemble in many ways other commodity prices like gas prices or currencies, for which short-term forecasts are not easy. World events, local events, weather, or even competition among airlines can send the prices up or down unexpectedly.

That said we continuously work to refine and improve our forecasting technologies, but the reality is that forecasts can never be perfect and unfortunately some of the forecasts may fail.

However please be assured that overall our forecasts are right more often than not.

More questions about Cheapflights? >> https://www.Cheapflights.com.au/support

Best,

Robert
Team Cf

Rated 4 out of 5 stars

I missed some great fares because I…

I missed some great fares because I wasn't able to lock them in without talking to my travel partners, and I am a bit skeptical with some of the prices and airlines. Other than peace of mind it's a great tool.

2 January 2019
Unprompted review
Rated 2 out of 5 stars

I havent dealt with you yet i am still…

I havent dealt with you yet i am still planning.

1 January 2019
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Graeme Thomas,

Thanks for leaving us a review.

If you have any questions regarding the usage of our filters, please feel free to reach out to us directly at:

https://www.Cheapflights.com.au/support

Our support team are always glad to help!

Best,

Robert
Team Cf

Rated 1 out of 5 stars

Website name could be as Normal Flight.

Could not find any cheap flight. We tried with one travel agent and was cheaper?!!!!!!.

24 December 2018
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello,

Thanks for leaving us a review.

Cheapflights is not a travel agent and does not sell tickets directly; we are a travel comparison dedicated to bringing you the best current online prices available from airlines, online travel agents and hotels.

We do our best to show you as many booking options as possible that are available.

If you notice anything missing, please let us know.

Best,

Robert
Team Cf

Rated 3 out of 5 stars

Please read

Wish you had an option that allowed you to book hotel for part of stay

23 December 2018
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hi Ruru9761,

Thanks for leaving us a review and for using Cheapflights.

This option is not yet available on Cheapflights. I'll share your comments with the relevant team.

In the meantime I suggest you run 2 separate searches: One for your flight and one for your Hotel >> https://www.Cheapflights.com.au/

If you would like to speak to someone on the phone or need booking assistance, please contact the company offering the booking option you are interested in.

Best,

Robert
Team Cf

Rated 1 out of 5 stars

Could not finalize transaction due to…

Could not finalize transaction due to problem with website.

5 December 2018
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello Alison,

Thanks for leaving us a review.

Please share more detail with us at https://www.Cheapflights.com.au/support and we'll check it out.

Best,

Robert
Team Cf

Rated 5 out of 5 stars

My experience was better online than…

My experience was better online than speaking to a travel advisor just moments earlier who said the flight was booked out but he could get me on similar but it was a little more expensive. YES, about $500 so pleased to go back online and save.

4 December 2018
Unprompted review
Rated 1 out of 5 stars

Shows one price at the begining but…

Shows one price at the begining but when we try to pay the price doubles

3 December 2018
Unprompted review
Cheapflights logo

Reply from Cheapflights

Hello,

Thanks for leaving us a review.

Please share your exact search details with us at https://www.Cheapflights.com.au/support and we'll look into your report further.

Screenshots are always helpful.

Best,

Robert
Team Cf

Rated 4 out of 5 stars

Air tickets

It was take some time,but I found great connections and reasonable prises for the tickets .

2 December 2018
Unprompted review
Rated 4 out of 5 stars

solid

solid site, very honest. Will definitely do business with them again

2 December 2018
Unprompted review

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