Cheapfaremart Reviews 3,609

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 528 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and patience, often highlighting their excellent customer service. People appreciate the smooth and stress-free booking process, with many noting the efficiency and knowledge of the agents in securing good deals and resolving issues. However, some customers were dissatisfied with the pricing, reporting that advertised cheaper fares often increased after booking, sometimes significantly. A few people also mentioned issues with the booking process itself, where confirmed tickets later became unavailable at the original price, leading to requests for additional payments.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, kindness, and professionalism.... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. Many reviewers reported... See more

Price

Clients share negative opinions on price, frequently reporting that initially advertised low fares are... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers praise staff members for being... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and fast service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service, super respectful and helped us get the best price for our budget. I appreciate more than he will ever know. His name is Oscar and I will definitely be booking with this sit... See more

Rated 5 out of 5 stars

Raha was so amazing and patience with us while we were figuring out a changing of flight! My friend accidentally book the wrote date and she helped us change the flight over to an early date! We appre... See more

Company replied

Rated 5 out of 5 stars

James is a Great guy he tries his best to get discounts and has a positive attitude! Makes the best effort to satisfy the customer :) i was really blessed to have him help me out and explained the tic... See more

Company replied

Rated 5 out of 5 stars

We booked through Raha. She was very knowledgeable and patient throughout the entire process. She walked us through every step of our booking in order to ensure that we were completely satisfied. I wo... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Cheapfaremart is an ARC-approved travel agency headquartered in Florida, US. The company is also registered with ASTA (The American Society of Travel Agents). The travel agency enables travelers, both individuals and corporates, to book airline tickets for domestic and international travels. Customers can get flight tickets with over 200 IATA-certified airlines. Customers can make use of its advanced flight booking engine to discover and book lowest airfares tickets with absolute ease using any mobile or non-mobile platforms. We have got a team of experienced travel experts who can assist you book cheap tickets for your direct or nonstop flights. We offer 24/7 dedicated assistance to our customers. Besides flight booking, if required, we help customers to cancel their tickets or seek refund in a hassle-free manner.

Make Your Travel Cheapest and Amazing with Cheapfaremart

Written by the company

Unpublished deals are available on Call with 24/7 Support.
Our goal is providing the best and affordable service with 100% customer satisfaction.
First & Business Class Discount
Save up to $50 on flight ticket bookings. Use Promo Code: CFMBUIS50

Free Cancellation within 24 Hours

We guarantee it!

We guarantee it!
You may cancel a booking without penalty, for 24 hours after the reservation is made, if the reservation was made one week or more prior to your flight’s departure date. You receive a full refund of the payment back into the same form of payment which was used originally. This refund reflects in your bank statement in 6 to 10 business days (it may vary depending upon the terms of the card issuer/financial institution).

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Service

Robert provided excellent customer service

24 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We hope to see you once again on our website whenever you desire to travel! Thank you very much!

Rated 2 out of 5 stars

Disappointing expierence

Clicking through the Cheapfaremart website to chose different insurances I was not able to go back and cancel unwanted or unnecessary insurance, I felt I was tricked into buying more than I needed.

Then I received an email that my „confirmed“ booking could not go through??? And the price went up $204!!
I felt tricked again!
James was trying to do his best and I agreed to the increase but I am still very upset with the cheapfaremart business practices, to be honest.
Would I recommend the website? Probably not
I hope I will not have any more upsetting surprises!
Thank you for reading!
Belinda

24 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thanks for letting us know the flight booking experience. We are working on it to fix the issue and let users have a choice to take one step back and modify the booking.

Rated 5 out of 5 stars

Robert

Robert, my representative understood my concerns and addressed them very well. He was very professional and made sure he kept me informed concerning my reservation. Great Job Robert!

22 March 2026
Unprompted review
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Reply from Cheapfaremart

Hi there, we are glad you're happy with our services. Thank You

Rated 5 out of 5 stars

It was great support and easy to…buy ticket.

It was great support and easy to purchase ticket from Prince. I recommend Cheapfaremart.

22 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you for your comment, we are trying continuously to improve our services and meet our customers’ expectations.

Rated 5 out of 5 stars

Leo was very helpful!

21 March 2026
Unprompted review
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Reply from Cheapfaremart

We appreciate your kind words. Thanks for taking out time to review Cheapfaremart online travel agency.

Rated 1 out of 5 stars

do not book with them

I read a lot of reviews about this website warning of a trend of putting good prices, and after reservation, they will call to request more because the airline did not confirm, and no seats are available. I took my chances and made a reservation. And guess what? they did call with the same scenario, requesting around 1k extra for a reservation of 4, which makes it the same price as other travel agents that are more trustworthy. I prefer to book with some one how respect the customer rather than risk it to save 1k, God knows what they will do from now till my flight date. not worth the risk

21 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

As you understand, the airfares are dynamic and fares displayed might have changed before you could complete your booking process. However by sharing your booking details at help(at)cheapfaremart(dot)com, you can help us identify the issue and provide a resolution.

Rated 5 out of 5 stars

Robert was Awesome

Robert was Great. Fast service and responsive.

19 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We appreciate your kind words and will be sure to pass them along. If you need any further assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Leo was very helpful and tried to…

Leo was very helpful and tried to accommodate our circumstances with our flight being canceled by the airline company no fault of our own. It is inconvenient but Leo was knowledgeable and understanding to our disappointment in not being able to fly out to a special occasion event. He applied to our request and explained things in a manner that’s we understood

19 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you for your feedback! We're delighted to hear that agent provided you with excellent service and made your experience pleasant and helpful.

Rated 1 out of 5 stars

Do not book - price after booking it will be higher

Do not book. It is a scam - click and bait - they try to get you in with the cheapest fare and after you book the flight, they will call you to tell you that the booking did not go through, but they can help you to get the ticket, but at the fare presented by other serios companies like expidia, orbitz, etc. Just a scam to get you on the phone to try to sell you the ticket. Not Serios business.

18 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer,

Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 1 out of 5 stars

This website is more of scam. Its a bait and switch

This website is more of scam. Order a ticket from them and they would quote one price and than send you an email to call them and than tell you the price you order is gone and seat is no longer available and automatically up the price. All of sudden there is a seat once you paid a new price. I tried to do this twice and they did the same scheme. If other people have a good experience when them. I happy for them, but for me and for anyone who dont want to be scam. Dont bother with CHEAPFAREMART. its a total waste of time. When you call, it will be an idian person answering the phone whice sound like in someone house with TV noise and other odds noise in the background.

18 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

As you understand the airfares are dynamic and fares displayed might have changed before you could complete your booking process. However, share your booking number to help us identify the case and help you better. Contact us at help@cheapfaremart.com

Rated 5 out of 5 stars

Very responsive and cooperative

Very responsive and cooperative, took good care of my ticket. Boston is very helpful

14 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you for the great review! Our agents always try their best.

Rated 1 out of 5 stars

What a gimmick

What a gimmick! Ten minuets after booking or flights they called to say that the fight of the first leg of the trip did not yet exist. We had to pay to get the reservation changed. Two weeks later AK Air did confirm the flight status of our original choice. I called them back to see if we could get our original flight but, of course they wanted more money to change what they screwed up to begin with! The real problem is that none of the airlines will touch this booking for us, both carriers couldn't get into the reservation to change anything. Pay the extra up front and get tickets from someone else, these guys will just make your trip more frustrating!

12 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Share your booking details at help(at)cheapfaremart(dot)com to help us identify your booking and take the necessary steps.

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