cheap-taxis.com Reviews 

486
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, noting the punctuality of drivers and the overall smooth experience from booking to drop-off. Many praise the staff for their friendliness, politeness, and helpfulness, often going above and beyond to assist with luggage or provide a pleasant journey. The pricing is frequently mentioned as very competitive and reasonable, especially considering the distances traveled and the quality of the vehicles, which are described as clean and comfortable. However, some customers also noted issues with drivers being rude, taking them to the wrong hotel, or failing to complete the journey. There were also instances of flight delays leading to drivers not being present upon arrival, or taxis being late for pick-ups, causing stress. Other concerns included issues with driver conduct, vehicles with mechanical issues, or the absence of pre-booked child seats.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising the punctuality, cleanliness of... See more

Staff

Reviewers highlight positive aspects of staff, with many praising drivers for being punctual, professional,... See more

Price

Reviewers mention positive feedback about price, often describing them as very reasonable and competitive... See more

Location

People report ambiguous experiences with location, with some customers praising smooth transfers to their... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting drivers who were prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely well priced for our return journey was even able to add extra passengers for our return at a very competitive rate Very good communication as to where they would wait for us also text o... See more

Company replied

Rated 5 out of 5 stars

Chambery to Meribel family transfer Good communications, good price, great, friendly driver - Andrejs, from Latvia, who enabled us to stock up at a down the valley supermarket to keep our self cate... See more

Company replied

Rated 5 out of 5 stars

Really reliable and comfortable drive. Extremely cheap considering the distance travelled from airport to hotel. Our driver (Alex) was extremely friendly and easy to find when we arrived at airport. O... See more

Company replied

Rated 5 out of 5 stars

We used Cheap Taxis for a transfer from Reus Airport to La Pineda and back after a week. The driver Cosme was already waiting for us at the airport helped with our suitcase and the drive was very enj... See more

Company replied


Company details

  1. Taxi Service
  2. Minibus Taxi Service

Written by the company

Choose cheap taxis.com for your taxi service from Bergamo, Verona, Palma, Ski from Geneva, Chambery and Innsbruck, Cheap-taxis.com transfers you can trust


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

486 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(486)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Picked up from Alicante airport…

Picked up from Alicante airport 11/10/25 driver was waiting at the place we were told to wait .
Very efficient and friendly, she helped me with my case , would definitely recommend and certainly use again.

11 October 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks Mandy for the great feedback

Rated 5 out of 5 stars

Quality Service

First time that I have used this company and my partner and I were very pleased with the service that we received.
We arranged a taxi pick up from Palma airport to our hotel in Palmanover, then the return journey 7 days later, and everything went well. The fare was obviously a major factor in our decision to to go with this company, but we did discover slightly cheaper fares from Palmanova to Palma airport when we walked around Palmanover.
We will be using Cheap-taxis.com again in December when we visit Futerventura so hopefully the experience will be just as fulfilling.

11 October 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks so much Steve for the great review - we will of course look after you in Fuerteventura

Rated 5 out of 5 stars

This is by far the best transfer…

This is by far the best transfer company I have ever used. Communications were prompt, informative and easy. The drivers were really professional but still approachable. The vehicles were absolutely 💯. Highly recommend this company and we will definitely use them again. Thank you for a perfect service.

11 September 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks for the lovely review and the recommendation

Rated 1 out of 5 stars

Poor quality child seats and plenty of attitude

Hesitated to leave this review but felt I needed to share.
Booked with cheap taxis for a transfer to Alicante a few months back. 4 adults 3 kids.
Our flight was delayed getting in which meant our driver wasn’t at the airport for us landing but got to us in decent time (even though I was questioned for not letting the company know when they already had our flight number - how do you with no signal on a flight?)
The first number when we arrived at the airport had no reply so I rang and finally got through. The transfer out went well apart from the poor quality of child car seats.

The return was sadly different. I was supposed to confirm 48hrs before but mistook it for 24 hrs - my fault on that one!
When I messaged I stated a change in pick up time and had a positive response that “it’s scheduled - good morning!”.

Day of pick up the driver came 30 minutes before the original pick up time (1.5hrs before changed time), subsequently I had a scalding lesson from the bookings number on how to properly ask for a different time and after being accused of “not asking nothing” and repeatedly told what the “right question” to use is the number agreed to let us have the taxi at the original booked time.

With 3 children under 3 years old packing up and leaving a house 45 minutes before expecting to wasn’t an awfully enjoyable experience.

The age of the taxi vehicle, the seeming nervousness of the driver and the awfully poor quality of the child seats meant the return journey was very hot, long and very concerning in relation to the safety of the children especially.

When confirming a taxi and wanting to change the time make sure that you do it specifically how this company decide they want to be asked or be prepared to receive considerable attitude and lack of professionalism. Plus a sweaty, worrying and unsafe journey to the airport.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

We used them for a taxi transfer to and from Malaga Airport. It was easy to
book, good communication throughout and the drivers turned up on time. Would definitely use again.

11 September 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks Caroline yes we have great drivers - see you next time

Rated 5 out of 5 stars

Great taxi and good price

This taxi company are very efficient. Very quick reply with quote and any other questions you have. We had to change the time of our pick up go to the airport. We emailed and they replied very quick confirming that they were able to fulfil our request. Clean cars and nice driver.

13 September 2025
Unprompted review
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Reply from cheap-taxis.com

So glad you enjoyed our services

Rated 5 out of 5 stars

Just back after a week at Sa Coma

Just back after a week at Sa Coma, and we are so glad we used Cheap Taxi from the airport were our directions given to meet our driver was spot on vehicle was spotless and the drivers were friendly and very helpful would recommend this company 100%, thank you

3 September 2025
Unprompted review
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Reply from cheap-taxis.com

Many thanks for the recommendation, see you next time

Rated 5 out of 5 stars

Excellent- will be using again

Just a quick note to say thank you.
Our service was excellent. The instructions on arrival were easy to follow, and despite us being delayed the driver was waiting for us with a smile.
Both drivers were really good, on time, polite and helpful and the car was clean and well maintained.
Will definitely be using your company again.

1 September 2025
Unprompted review
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Reply from cheap-taxis.com

Many thaks great to hear you enjoyed our services

Rated 5 out of 5 stars

Excellent service

Excellent service. No waiting for the taxis. Both drivers were on time.

30 August 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks so much for the great feedback

Rated 5 out of 5 stars

Best taxi I've ever taken!

Best taxi I've ever taken!
We were 7 people and got very nice and comfortable cars both to the hotel and the airport in Mallorca at a very reasonable price considering the distance. Super satisfied!
Highly recommended!
Best regards Thomas

5 August 2025
Unprompted review
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Reply from cheap-taxis.com

Thank so much for the great review and the 5 Stars Thomas. Thanks also for the recommendation - hope to see you next time

Rated 5 out of 5 stars

Great service

Great service - would highly recommend

4 August 2025
Unprompted review
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Reply from cheap-taxis.com

Many thanks for the 5 stars and the recommendation

Rated 5 out of 5 stars

Really reliable and comfortable drive

Really reliable and comfortable drive. Extremely cheap considering the distance travelled from airport to hotel. Our driver (Alex) was extremely friendly and easy to find when we arrived at airport. Our arrival flight was delayed and taxi service stayed up to date with flight to know when to collect us from airport. Would use again.

1 August 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks so much for the great review so glad you enjoyed your transfer with Alex. thanks for the 5 stars and hope to see you again soon

Rated 5 out of 5 stars

Highly recommend

I have used Cheap Taxis previously and will use again. Drivers keep you fully informed and very friendly and helpful. Taxis very good condition and lovely air con. Have recommended to friends and they have all been impressed.

5 August 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks Linda for the lovely feedback and thanks for recommending us to your friends.

Rated 2 out of 5 stars

Hello,

Hello,

I want to share my experience of ordering a taxi in Benidorm. The taxi cost 100 euros there and back, and I paid 10 euros separately for the order.

Upon arrival at the airport, the taxi was waiting for us as agreed. When we arrived at the hotel, we paid the driver 50 euros, but he demanded 100 euros, we said that we did not agree to pay

for the return trip now, but we will pay on the day of departure.

A couple of days before departure, I called the company to clarify whether the taxi would definitely arrive as agreed, they wrote that yes.

On the day of departure, the taxi did not arrive, we quickly ordered a regular city taxi and got to the airport for 80 euros.

I would like to warn you and be vigilant. I do not recommend this carrier.

Marina

24 July 2025
Unprompted review
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Reply from cheap-taxis.com

Hi Marina, many thanks for the feedback. I have looked into this for you and can confirm that on your eticket confirmation, it does explain to pay your driver in full on arrival, as it does secure your return. By not paying the fare agreed it will automatically cancel the return leg. The reason we do this for this destination is that too many times when we allowed each way payments, clients would not be there, leaving us to pick up the bill for the service not used. This was unsustainable financially. I have searched all your correspondence, and we do not have any replies or confirmations of your return transfer to you. If we had, we would have advised more on the situation so you could make your own arrangements.

Rated 2 out of 5 stars

Taxi was 30 mins late

Taxi turned up 30 mins late. We booked a taxi in advance through email and paid our £10 reservation fee. 15 mins after our booking, there was still no sign of a taxi so we rang Cheap Taxis who told us they did not have our booking. The operator said they would try to send a taxi but needed to contact taxis in our local area so didn’t know how long this would be, and would call us back. With time ticking before our flight home it was quite stressful to not know if a taxi would be coming or not. The operator thankfully managed to find a taxi nearby to send to us so the taxi came roughly 15 mins later. However, this seems like a one off bad experience as the other reviews seem to be very positive

28 July 2025
Unprompted review
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Reply from cheap-taxis.com

Hi Natasha, many thanks for the review and feedback - we have investigated this issue and have been told by our ground ops they did have your request but for some strange mix up the driver was actually at the airport and not the hotel and realised the mistake. Im glad they resolved the issue in finding a replacement but apologise for the delay and stress that has caused.

Rated 5 out of 5 stars

Fabulous transfers, competitively priced

I have been using cheap-taxis for the last ten years, mainly for transfers between Palma Airport and Puerto Pollensa and have always received excellent service that is more akin to a chauffeur service. The drivers are always on time; very pleasant and courteous, with cars of a high standard, clean and with air con. I have also used cheap-taxis as a sole traveller and have felt safe when doing so. The booking process is easy and Paul is always accessible to handle any queries or additional changes very quickly. Pricing is very competitive. I would wholly recommend them.

9 July 2025
Unprompted review
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Reply from cheap-taxis.com

Hi Sue, thanks for the great feedback and the 5 stars. Yes Paul is always available for any issues. Thanks also for the feedback on the drivers and cars it's nice to hear. Hope to see you again soon

Rated 4 out of 5 stars

Return journey

Flew to Alicante , transfer to Puerto de mazarron
Driver there waiting , nice clean car , great friendly driver , pointing out locations of interest
Brilliant
Return journey , not so good, driver was good but the car smelled rotten all the way to the airport

25 July 2025
Unprompted review
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Reply from cheap-taxis.com

Thanks so much for the review and the kind words for the drivers. Apologies for the smell with the vehicle, not too sure what has happend but we have forwarded your comments to our ground ops in Alicante to assess

Rated 5 out of 5 stars

Alicante to Benidorm

Flew into Alicante airport and stayed in Benidorm, used cheap taxis.com for the first time and was really pleased I did. Everything went smoothly and the drivers were nice and polite, will be using them again in October and would definitely recommend

3 July 2025
Unprompted review
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Reply from cheap-taxis.com

Many thaks for the lovely review. Glad you enjoyed the service and looking forward to seeing you again in October

Rated 2 out of 5 stars

Disappointed and angry.

Instruction was pretty clear go there... send message you are arrived...
But surprise, someone waiting on us with my name and surname on screen mobile phone.He took us outside the airport and shown where to wait.Driver went for the car.
What can go wrong?
He left airport without us !!! Unbelievable!
We waiting half an hour before I call to someone what's going on?
He come back after 20 minutes.So I waiting almost one hour to left airport + transfer time.
I sent message to Paul and Carlo about explaining to me what happened yesterday? Both ignored me,no answer,no explanation,no apologise.
Most stressful transport ever.Never again.

17 June 2025
Unprompted review
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Reply from cheap-taxis.com

Hi Thanks so much for the review and apologies, we did have technical difficulties that day with email server issues :(

Rated 5 out of 5 stars

5 star service *****

second time to use cheap-taxis.com & again a 5 star service. Clear instructions for pick-up & return. Great customer service from Paul.
Friendly drivers & comfortable vehicles.
See you next year!

27 June 2025
Unprompted review
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Reply from cheap-taxis.com

Hi Annie, great review thank you so much - yes looking forward to seeing you next year

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