Chauffeurs & Services Reviews 

143
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional chauffeurs for being exceptionally punctual, incredibly helpful, and consistently ensuring safe and comfortable rides across various tourist destinations. Travelers also highlight the remarkably smooth booking process, quick confirmation emails, and consistently well-maintained, immaculately clean vehicles provided. Some reviewers were not happy with booking terms and communication consistency regarding professional transport arrangements. A few partners mentioned specific concerns regarding transparent pricing, reliable systems, and adherence to agreed commercial terms. These commercial partners emphasized that reliable systems and clear email communication remain essential for professional transport services.

What people talk about most

Service

People report positive experiences with service, highlighting professional, punctual, and friendly drivers... See more

Staff

Customers consistently note positive experiences with staff, praising punctual, professional, and friendly... See more

Booking process

Consumers find booking process to be positive, noting that it took just minutes to secure a vehicle and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stephane, our driver, was fantastic. Arrived early with a name card. Took us everywhere we asked for and added his own recommendations that were great. He was always waiting and ready for us regardles... See more

Company replied

Rated 5 out of 5 stars

Our driver, Ricky was punctual, friendly and helpful. He is a careful and safe driver. His car was immaculately clean. I would have no hesitation in engaging Ricky again, and to recommend him to other... See more

Company replied

Rated 5 out of 5 stars

Big shoutout to Fabien Honestly couldn’t have asked for better service, execution and efficiency especially in such a difficult time in Dubai. With multiple last minute changes, and many hours... See more

Company replied

Rated 5 out of 5 stars

Sonny did a great job of explaining the history and also interesting facts of where we visited. I would recommend the use of this Driver, he is safety minded, courteous, and presented our journey/tour... See more

Company replied


Company details

  1. Limousine Service

Written by the company

Global Premium Chauffeur Service At Chauffeurs & Services, we deliver more than transportation. We create an exceptional travel experience, with professional multilingual chauffeurs, premium vehicles, and unmatched reliability across Europe, the United States, the Middle East and beyond. From airport transfers to tailored long-distance journeys, our service is designed for those who demand comfort, discretion, and global consistency. Driving sustainably, globally Our modern fleet includes electric and low-emission vehicles. Our eco-driven philosophy extends from smart route planning to our partnership with Stripe Climate, helping remove CO₂ from the atmosphere with every ride. Clear, upfront pricing No surprises. No hidden fees. The price you see is the price you pay whether you're in Geneva, Dubai, London, or Miami. For business or leisure, one global standard: Luxury, trust, and environmental responsibility wherever you travel.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

143 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(143)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall cooperation was remarkable

Overall cooperation, Prompt response, Understanding, Competitive pricing

8 May 2024
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Reply from Chauffeurs & Services

Thank you for your fantastic feedback, Vikram! We're delighted to hear that you found our cooperation remarkable. Providing prompt responses, understanding your needs, and offering competitive pricing are all key aspects of our commitment to excellent service. We appreciate your reference number and look forward to continuing to serve you with the same level of dedication in the future.

Rated 5 out of 5 stars

Ground Transportation in Barcelona

After arriving to the Cruise port in Barcelona after 22 days at sea, the last thing I wanted to do was to wait in the long queues to get a shuttle or taxi to the airport.

I called Chauffers & Services to get a ride. They were amazing. My driver Albert Rull contacted me 24 hours before my pick up time and was waiting for me right outside the terminal. He was in communication me immediately the morning of my debarkation. We were so tired but he helped w our bags and made us feel so welcomed and considered. Since we had some time before our flight, he kindly offered to give us a little narrated tour of Barcelona’s highlights and it was so lovely and appreciated.

He picked us up in an impeccable black electric Mercedes. Yes it was more than a taxi but it was money well spent and a lovely experience I won’t forget. And their pricing was affordable in my opinion.

Don’t hesitate to use Chauffers & Services if you want a seamless, genuinely kind experience while traveling.

6 May 2024
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Reply from Chauffeurs & Services

Dear Madam,

Thank you immensely for sharing your experience with Chauffeurs & Services! We're delighted to hear that Albert provided you with such exceptional service from start to finish. Ensuring a smooth transition from your cruise to the airport is a priority for us, and we're thrilled that Albert's proactive communication and assistance with your luggage helped ease your journey.

It brings us joy to know that Albert went above and beyond by offering you a brief tour of Barcelona's highlights, adding an extra touch of enjoyment to your day. Our team takes pride in delivering not just transportation but memorable experiences, and we're thrilled that Albert's efforts left such a positive impression on you.

Your kind words regarding our pricing affordability mean a lot to us. We strive to provide excellent value for our services while maintaining the highest standards of quality and professionalism.

Thank you once again for choosing Chauffeurs & Services for your transportation needs in Barcelona. Should you ever require our services again or have any further questions, please don't hesitate to reach out. We look forward to welcoming you back in the future!

Warm regards,
Adam
Chauffeurs & Services

Rated 5 out of 5 stars

great service

great service; great communication; readily accommodated my flight delays

12 April 2024
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Reply from Chauffeurs & Services

We're delighted to receive your glowing feedback! Ensuring your satisfaction is our top priority, especially when unforeseen changes occur in your travel plans. We value your input immensely and eagerly anticipate the chance to assist you again down the road!

Rated 5 out of 5 stars

Perfect and pleasant service

Perfect and pleasant service. Easy to get in contact with the company. Really professional.

16 March 2024
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Reply from Chauffeurs & Services

Thank you so much for your kind words! We're thrilled to hear that you had a perfect and pleasant experience with our chauffeur service. Providing professional and easy-to-reach customer service is always our top priority.

Rated 5 out of 5 stars

Fast quality service with attention to…

Fast quality service with attention to details.

8 March 2024
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Reply from Chauffeurs & Services

Thank you so much for sharing your valuable feedback. Your precious words make us feel proud. We look forward to serve you in the future.

Rated 5 out of 5 stars

Perfect service

Perfect service on a long transfer from Zell am See to Strasbourg. Price as quoted, driver arrived on time and was very helpful. Totally reliable so I'd use them again.

9 March 2024
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Reply from Chauffeurs & Services

Dear M. Sillbermann, Thank you very much for sharing your experience with us. I'd also like to take this opportunity to inform you that Chauffeurs & Services is now also available in the UK.

Rated 5 out of 5 stars

Transport from Zurich

Credible, helpful, comfortable car.

23 January 2024
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Reply from Chauffeurs & Services

Merci Madame de nous avoir fait part de votre experience avec nous n'hesitez pas à découvrir nos nouvelles destinations pour vos prochains déplacements. Au plaisir de vous conduire

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