Chattertons Solicitors & Wealth Management Reviews 4,222

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency, quick response times, and clear communication. Reviewers are particularly impressed with the smooth user experience and the ease with which their needs were met, often noting that everything was explained with perfect clarity. However, some customers also noted that certain processes could be frustratingly long and drawn out, occasionally leading to a feeling of being on their own. A few other people also felt that the person they dealt with seemed very busy, leading to a need for constant pushing and a lack of out-of-office email notifications.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Service

Reviewers mention positive feedback about service, consistently describing it as professional, efficient, and... See more

Customer service

Users describe positive interactions with customer service, highlighting professional, responsive, and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

User experience

Customers consistently report positive experiences, often describing them as outstanding and exceptional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Chattertons solicitors in the past but this is the first time we’ve worked with Shilpa. She has been so professional and on the ball and has patiently guided us through a sale which hasn’... See more

Company replied

Rated 5 out of 5 stars

The sale was in Horncastle Lincolnshire, we live in London so distance meant we could only deal by phone or email. It was a problematical sale and took longer than expected. The Chatterton staff Sandy... See more

Company replied

Rated 5 out of 5 stars

Our lawyer for a recent case was Shilpa Miah. The case proved to be extremely long and drawn out with a certain third party proving to be extremely awkward, but through it all Shilpa worked hard and d... See more

Company replied

Rated 5 out of 5 stars

This is the second time we have used Chattertons in nearly five years. We used the Newark office Shilpa being our solicitor. She was both very professional and friendly, always available either by... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Non-Bank Financial Service

Information provided by various external sources

Chattertons is a leading firm of solicitors and provider of wealth management services in Lincolnshire and across the East Midlands. The firm provides a comprehensive range of both personal and business services delivering first class, client focused and trusted advice from its offices in Boston, Grantham, Horncastle, Lincoln, Newark, Sleaford, Spalding and Stamford.

By your side. For you. For your business.

Written by the company

Chattertons Solicitors & Wealth Management are based at 8 offices across Lincolnshire and Newark and exist to find the right legal and wealth management solutions for individuals and businesses, we take the time to understand the unique challenges people face and provide solutions with the highest level of expertise. We exercise an efficient approach and deliver continued support to our clients through our experienced team of advisors who work hard to make a difference to individuals, families and businesses.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient

Efficient, speedy and friendly service.

4 March 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 5 out of 5 stars

Excellent Conveyancing Services

I cannot speak more positively of the services provided by Chattertons, specifically Kelly and Sharon who managed our conveyancing needs. They always responded to our communications and answered all our queries. We would absolutely use their services again

4 March 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, the team will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

Excellent professional company.

Excellent Conveyancers. Sandy reassured us and kept us calm in ,what seemed, a fairly stressful house purchase. She always kept us informed and answered our questions promptly.
Would use Chattertons again.

10 February 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, Sandy will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Kelly Cassidy at Chattertons. Kelly and Sharon were both thorough, professional, knowledgeable and friendly throughout. A faultless service and we would highly recommend. Nina Armstrong

25 February 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

We’re happy to hear you were pleased with the service, we hope you’ll use us again in the future.

Rated 5 out of 5 stars

Excellent

Prompt, comprehensive help by Rebecca Sneath, absolutely brilliant and at Sleaford office, very convenient for us

18 February 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, Rebecca will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

Overseas Conveyance

The experience and service was exceptional. Recently completed a residential conveyance. Being overseas, Chattertons did a great job walking me through the process in a timely way (and was patient with my time-zone delays). Would definitely recommend the firm…seamless from start to finish! Thank you from Canada…

20 February 2026
Unprompted review
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for your positive review, we’re really pleased you liked the service and we hope to see you again in the future.

Rated 5 out of 5 stars

house move what made my experience god was the…

what made my experience good was the down to earth and friendly way things were dealt with .Always a pleasure .I would use chattertons again and recommend to anyone .

25 February 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for recommending Chattertons, we’re pleased to hear you were happy with the service and hope we will be able to assist you again in the future.

Rated 5 out of 5 stars

Chattertons solicitor gave a great…

Chattertons solicitor gave a great service,showing good customer care and support,
They behaved in a very professional manner at all times and based on this experience I would not hesitate to recommend them.

25 February 2026
Unprompted review
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 5 out of 5 stars

A straightforward and stress free experience.

I have used Chattertons Solicitors on two occasions; the first to obtain probate in order to deal with my mother's estate and the second more recently to update the Wills of me and my wife together with arranging Powers of Attorney for our daughters to use if and when we become unable to manage our health and financial affairs.
The level of professional advice at all times has been tailored to meet our needs with every piece of information we needed to understand carefully explained before any documents were signed. Our solicitor made the whole experience straightforward and stress free for which we are extremely grateful.

25 February 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

We are very happy to hear you received an excellent and efficient service. Thank you for your review.

Rated 5 out of 5 stars

All aspects of legal work

From my Divorce, house title transfer and then dealing with the sale of my house, Chattertons have been amazing

18 February 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

We are very happy to hear you received an excellent service. Thank you for your review.

Rated 5 out of 5 stars

Fast

Fast, efficient and all queries answered fully and effectively

25 February 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for leaving a review, it’s great to hear you were happy with the service.

Rated 5 out of 5 stars

Rebecca was extremely helpful

Rebecca was extremely helpful, efficient and easy to contact when needed

18 February 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for taking the time to leave a great review.

Rated 5 out of 5 stars

well done

Was well looked after and all i needed to talk about was well listened to and advised and implemented

28 January 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 5 out of 5 stars

Exemplary service

Exemplary service provided in a very swift, efficient and friendly way. Answered all questions and provided a great deal of confidence to navigate through a process new to me. Would highly recommend.

8 December 2025
Unprompted review
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for recommending Chattertons, we’re pleased to hear you were happy with the service and hope we will be able to assist you again in the future.

Rated 5 out of 5 stars

Chattertons Spalding - Employment support

I'm grateful for the professional and courteous service from Emily and Grant at Chattertons Spalding, helping me through a difficult and uncertain time regarding my employment. I was consistently kept in the loop with any updates, and Grant's expertise transformed lengthy legal documents into layman's terms that I could understand to make an informed decision when time was of the essence - I would be more than happy to use their services again!

20 February 2026
Unprompted review
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, the team will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

I’d like to thank Chatterton's of…

I’d like to thank Chatterton's of Flavian Rd Lincoln for they’re superb and professional service regarding my recent traffic problem…..as soon as you enter the building the receptionists are welcoming and very friendly putting me at ease from the getgo, I’d like to give special thanks to Cody,, for seeing me through the whole ordeal with compassion and understanding.
I would not hesitate in using them again and would highly recommend their services
Thank you 🙏 all so very much
Kind regards
E Cooke

20 February 2026
Unprompted review
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, Cody and the team will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

Sophie made our experience great

Sophie made our experience great. She was brilliant, really quick, really efficient. We have been really pushed for time trying to get my mum moved and what with working and other commitments. If it wasn’t for Sophie, we would have really struggled. We have considered Ourselves really lucky to have had brilliant solicitors, brilliant mortgage advisor, and estate agent staff. Many thanks, Sophie.

18 February 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

We are really pleased to hear you were happy with the efficient service you received from Sophie. Thank you for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look