Kalie is great and helped fixed my bob-gone-wrong from another salon! I will continue to see her in the future since she does such a great job. She’s super sweet, experienced and knowledgeable!
Company replied
Location
Switch location8555 Campeau Drive, #440, Tanger Outlets, K2T 0K5 Kanata, ON, CA
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jessica is still the absolute best. Always checks and goes over what you want and actually listens to your requests. I have never left unhappy after getting my hair cut nor been disappointed after a w... See more
Company replied
I love my new haircut! Jess H. is fantastic and I highly recommend her. She did a thorough consultation and my hair turned out even better than I expected.
Company replied
AAAABSOLUTE 5 stars. I have been dying my hair for a few years now and have had Suad as my stylist. She has never once let me down-and if there’s something I don’t like, I’m always comfortable to say... See more
Company replied
Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
8555 Campeau Drive, #440, Tanger Outlets, K2T 0K5, Kanata, ON, Canada
- +1 613-831-0595
4.9
Excellent
534 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very satisfied with the services…
I was very satisfied with the services provided, hair cut and cleanliness.
10 October 2025
Reply from Chatters Hair Salon - Tanger Outlets
We're happy to hear you were very satisfied with the provided services, including the haircut and the cleanliness of our salon! Looking forward to seeing you again next time.
It was a great haircut and hair stylist…
It was a great haircut and hair stylist always pleasant
8 October 2025
Reply from Chatters Hair Salon - Tanger Outlets
We're happy to hear that you enjoyed your haircut and found our stylist pleasant. Thank you for your positive feedback; we appreciate it.
Kayla was great!
7 October 2025
Reply from Chatters Hair Salon - Tanger Outlets
Thank you for your feedback! We are thrilled you are satisfied with your service. See you next time!
Reply from Chatters Hair Salon - Tanger Outlets
We're happy to hear that you love the color and cut! We appreciate you taking the time to share your positive experience with us.
It was a very bad haircut
It was a very bad haircut. Was not even at all, had to come home and fix my daughter's hair as there was long pieces
4 October 2025
Reply from Chatters Hair Salon - Tanger Outlets
We're so sorry your daughter's haircut was uneven. We appreciate your feedback and will address this to ensure better experiences.
Nataliya is a great hairstylist
Nataliya is a great hairstylist! She did an amazing job with my cut, very pleased!
4 October 2025
Reply from Chatters Hair Salon - Tanger Outlets
We're happy to hear that you are very pleased with your haircut! Thank you for sharing your positive experience and for your kind words.
Great service
3 October 2025
Reply from Chatters Hair Salon - Tanger Outlets
Thank you for your positive feedback - we are so glad you are happy with the service! We are looking forward to seeing you again soon!
Kalie is great!
Kalie is great and helped fixed my bob-gone-wrong from another salon! I will continue to see her in the future since she does such a great job. She’s super sweet, experienced and knowledgeable!
26 September 2025
Reply from Chatters Hair Salon - Tanger Outlets
We're happy to hear that we could help correct your hair and provide you with a positive experience. We appreciate your kind words and are so grateful for your continued support!
Haircut
I love my new haircut! Jess H. is fantastic and I highly recommend her. She did a thorough consultation and my hair turned out even better than I expected.
2 October 2025
Reply from Chatters Hair Salon - Tanger Outlets
We're so glad you love your new haircut! It's wonderful to hear that the consultation was thorough and that your hair turned out better than expected. We appreciate your recommendation!
I have never had a stylist put me at…
I have never had a stylist put me at ease the way Jess has - she is caring and takes the time to explain her process and make sure you’re on board. Amazing blonde every time!!
24 September 2025
Reply from Chatters Hair Salon - Tanger Outlets
We're happy to hear that you felt at ease and that our stylist ensured you were comfortable with the process. We appreciate your kind words and are so glad you love your blonde!
Morgan always slays my hair
Morgan always slays my hair, the whole team is lovely. I love the service here and will definitely be back!
26 September 2025
Reply from Chatters Hair Salon - Tanger Outlets
We're so happy to hear that you love your hair and that you find our team lovely! It's great to know you enjoy the service, and we look forward to seeing you again!
Kayla is fantastic
Kayla is really nice. Listened to what I was looking for. Even got a scalp massage. My hair looks so good.
26 September 2025
Reply from Chatters Hair Salon - Tanger Outlets
We're happy to hear that you had a wonderful experience! We appreciate you mentioning the excellent service and how much you love your hair. Thanks for your feedback!
Reply from Chatters Hair Salon - Tanger Outlets
We are happy to hear that you had such a wonderful experience. Thank you for your positive feedback; we appreciate it!
Had a fantastic experience with Kayla…
Had a fantastic experience with Kayla again. All of the staff is lovely.
25 September 2025
Reply from Chatters Hair Salon - Tanger Outlets
We appreciate you sharing your fantastic experience. We're so happy to hear that you find our staff lovely. We look forward to seeing you again!
Reply from Chatters Hair Salon - Tanger Outlets
We're happy to hear that your hair looks better! Thank you for sharing your positive experience with us; we appreciate it.
Reply from Chatters Hair Salon - Tanger Outlets
We're so happy to hear that you had a great experience with your stylist! Thank you for sharing.
Morgan is amazing hairstyles she…
Morgan is amazing hairstyles she listens to what you want and suggests what would look good.
19 September 2025
Reply from Chatters Hair Salon - Tanger Outlets
We're so glad to hear that you had a positive experience! It's wonderful to know that you felt heard and received helpful suggestions. We appreciate your feedback!
You won't be disappointment!
I'm a regular client, and I absolutely love Kalie M. She's thorough and professional in her work. I always seek her advice before choosing any services because she consistently recommends the best options and ensures you're satisfied with the results. I'm confident no one will be disappointed with their services! 😊
11 September 2025
Reply from Chatters Hair Salon - Tanger Outlets
We appreciate you being a regular client! We're happy to hear that you love the thorough and professional service you receive from Kalie. It's wonderful that you value the advice and are consistently satisfied with the results. We appreciate your confidence in our services! See you soon :)
Marissa was fantastic!
Marissa was fantastic. Not only did I love what she did with my hair, she showed me the products she was using as she used them throughout my visit.
Highly recommend!
18 September 2025
Reply from Chatters Hair Salon - Tanger Outlets
We're happy to hear that you loved what Marissa did with your hair! It's great to know that you appreciated her showing you the products she used. We appreciate your recommendation! See you soon :)
Jessica is still the absolute best
Jessica is still the absolute best. Always checks and goes over what you want and actually listens to your requests. I have never left unhappy after getting my hair cut nor been disappointed after a week or two.
17 September 2025
Reply from Chatters Hair Salon - Tanger Outlets
We're happy to hear that you consistently have wonderful experiences! It's great to know that your requests are heard and that you're always pleased with your haircuts. Thank you for your positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.