Chatters Hair Salon - Fanshawe Reviews 628

TrustScore 5 out of 5

4.9

109 Fanshawe Park Road East, N5X 3W1 London, ON, CA


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Rated 5 out of 5 stars

Everyone is always very friendly and kind at this Chatters location. Andrea G is the absolute best! She is very caring and attentive. It's evident she loves her work and helping her clients improve th... See more

Company replied

Rated 5 out of 5 stars

I went in for a haircut today, and Phil completely brought life back into my hair! It feels fresh, healthy, and full of movement again. He really listened to what I wanted and knew exactly how to shap... See more

Company replied

Rated 5 out of 5 stars

Phil does an amazing job on my mom’s hair … always professional and kind and quick ! which is really appreciated when sometimes she and I are not in a position to spend a lot of time at a salon but st... See more

Company replied

Rated 5 out of 5 stars

Amanda is an amazing stylist. She listens to what you want but will also make excellent suggestions. I love my hair after a visit to her. All of the staff are friendly and helpful.

Company replied


Company details

  1. Hair Salon
  2. Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

628 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Andrea always does an amazing job…

Andrea always does an amazing job cutting my hair

8 October 2025
Chatters Hair Salon - Fanshawe logo

Reply from Chatters Hair Salon - Fanshawe

We're so happy to hear that you consistently have a great experience. Thank you for sharing your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Hair Cut

I went in for a haircut today, and Phil completely brought life back into my hair! It feels fresh, healthy, and full of movement again. He really listened to what I wanted and knew exactly how to shape and style it perfectly for me. Not only is he incredibly skilled, but his energy and attention to detail made the whole experience amazing. I walked out feeling confident and rejuvenated. I was also in some need of products and the woman in the front of the salon with the gorgeous silver waves assisted me with exactly what my hair needed! I highly recommend this salon.

10 October 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that you had such a wonderful experience! It's great to know that your haircut brought life back into your hair and that you felt confident and rejuvenated. We appreciate your kind words regarding the service you received and are glad the product recommendations were helpful. We look forward to seeing you again!

Rated 5 out of 5 stars

Great staff

Great staff, very friendly

10 October 2025
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Reply from Chatters Hair Salon - Fanshawe

We appreciate you mentioning our friendly staff! We are so glad you had a positive experience with us.

Rated 5 out of 5 stars

Excellent Service & Overall Experience

Everyone is always very friendly and kind at this Chatters location. Andrea G is the absolute best! She is very caring and attentive. It's evident she loves her work and helping her clients improve their style & confidence. She always does an amazing job for everything - cuts, style, or color. She's a true pro and so lovely to chat with along the way! Thank you very much, Andrea! :)

8 October 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that you find our team friendly and kind! It's wonderful that you feel cared for and that your stylist helps improve your style and confidence. We appreciate your kind words and are glad you enjoy your appointments!

Rated 5 out of 5 stars

Amanda is an amazing stylist

Amanda is an amazing stylist. She listens to what you want but will also make excellent suggestions. I love my hair after a visit to her.
All of the staff are friendly and helpful.

9 October 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that you had such a wonderful experience with your stylist! It's great to know that you felt heard and that you love your hair. We appreciate you mentioning our friendly staff!

Rated 5 out of 5 stars

Another successful visit!

We(my teenage daughter and 1) love coming in and getting the royal treatment from Mariana. She's very personable, listens and makes suggestions we appreciate!!

4 October 2025
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Reply from Chatters Hair Salon - Fanshawe

We're so happy to hear you and your daughter enjoy the royal treatment! It's wonderful that you appreciate the personalized attention and helpful suggestions. We appreciate your feedback!

Rated 5 out of 5 stars

Best Face Forward!

I always leave Phil's chair looking amazing and feeling more confident! Best cut, best advice, best team!

1 October 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that you consistently leave feeling amazing and confident after your visits! Our team appreciates your kind words and values your support.

Rated 5 out of 5 stars

Best experience

I definitely will be back, lovely staff, genuinely they know what they are doing

1 October 2025
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Reply from Chatters Hair Salon - Fanshawe

We're so glad you enjoyed your experience and found our staff lovely and knowledgeable. We appreciate your intention to return in the future!

Rated 5 out of 5 stars

Andrea was great!

28 September 2025
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Reply from Chatters Hair Salon - Fanshawe

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!

Rated 5 out of 5 stars

We love the Chatters on Fanshawe

We love the Chatters on Fanshawe. The staff is so friendly and kind and really great with my son. He always comes home so happy and excited about his new hairdo! Thanks Phil!

26 September 2025
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Reply from Chatters Hair Salon - Fanshawe

We're so happy to hear that you love our location and that our staff is friendly and kind! We appreciate knowing your son is always happy with his new hairdo.

Rated 5 out of 5 stars

New stylist for me

New stylist for me
Attentive , skilled and best hair wash ever !!
Love my cut and blow dry technique!

26 September 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that you enjoyed your visit with the new stylist! It's great to know that you loved the hair wash, cut, and blow-dry. Thanks for your feedback!

Rated 5 out of 5 stars

Phil does an amazing job on my mom’s…

Phil does an amazing job on my mom’s hair … always professional and kind and quick ! which is really appreciated when sometimes she and I are not in a position to spend a lot of time at a salon but still want her to look good …

17 September 2025
Chatters Hair Salon - Fanshawe logo

Reply from Chatters Hair Salon - Fanshawe

We're glad to hear that your mom's hair experience is consistently amazing! We appreciate your kind words about the professionalism, kindness, and efficiency, especially given the time constraints. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

I always have a great experience…

I always have a great experience getting my hair done. I had Bella this time and she's amazing. She gives no-pressure advice, and then at the end tells me what she used to help me maintain this at home

16 September 2025
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Reply from Chatters Hair Salon - Fanshawe

We're glad you enjoyed your experience. It's wonderful to hear that you felt comfortable with the advice you received and that you were informed on how to maintain your hair. Thank you for your positive feedback!

Rated 5 out of 5 stars

Lee was patient and kind

Lee was patient and kind in trying to understand how I wanted my hair cut. She didn't assume what I wanted, and she didn't take off too much. I really appreciated her positive approach and attitude. I'll be back again!

11 September 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that you had such a positive experience! It's wonderful to know that our team member listened to your preferences and made you feel comfortable. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

Friendly

Friendly , helpful, professional manner of the stylist.

11 September 2025
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Reply from Chatters Hair Salon - Fanshawe

We're glad you appreciated the stylist's friendly, helpful, and professional service. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Mariana is so amazing

Mariana is so amazing, friendly and down to earth friend :)

10 September 2025
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Reply from Chatters Hair Salon - Fanshawe

We are so happy to hear that you had such a wonderful and positive experience. Thank you for taking the time to share your feedback with us!

Rated 5 out of 5 stars

New stylist, same great experience.

As always, I was greeted and treated in a friendly and comfortably professional manner. I have never had Amanda before and was really pleased.
Chatters never disappoints.

8 September 2025
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Reply from Chatters Hair Salon - Fanshawe

We're happy to hear that you were greeted in a friendly and professional manner and that you were pleased with your service. We appreciate you taking the time to leave us this great feedback!

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