Absolutely loved my experience! The stylist was professional, attentive, and really listened to what I wanted. My hair turned out even better than I imagined – fresh, healthy, and styled perfectly. Th... See more
Company replied
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My stylist, Rhonda, and I had a good conversation while she did my hair. I had been suffering from headaches weekly with how thick and long my hair was, and she did an amazing job at layering and shor... See more
Company replied
Rhoda is the BEST! Honestly, she is the nicest, most caring and attentive hairdresser I've ever met. I would have given 5 stars BUT the place needs a drastic makeover. It's old, getting runs down, fee... See more
Company replied
Chatters is always welcoming and warm. I've been going there for years and always get a great cut from Rebecca!!
Company replied
Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1365 Woodroffe Avenue, #B, K2G 1V7, Nepean, ON, Canada
- +1 613-225-4247
4.8
Excellent
980 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Chatters Hair Salon - College Square
We appreciate you taking the time to share your positive experience with our customer service. We're so glad to hear it!
Rhoda is great!
Rhoda is great! Very personable and did an excellent highlight and cut
16 October 2025
Reply from Chatters Hair Salon - College Square
We're so happy to hear you feel that way about your highlight and cut! It's great to know you had a wonderful experience. Thanks for your review!
Great Haircut, Great Stylist!
Chatters is always welcoming and warm. I've been going there for years and always get a great cut from Rebecca!!
15 October 2025
Reply from Chatters Hair Salon - College Square
We appreciate you sharing your experience! We're so happy to hear that you find Chatters welcoming and warm and that you always get a great cut.
I had to go home and rewash my hair and…
I had to go home and rewash my hair and style it myself
All I wanted was a wash and loose beach waves. I looked like I was in a wind tunnel as per my husband when I came home. I would like my charge be reimbursed. This was a waste of time and money. I had to actual go home and wash my hair and restyle it with my curling iron. How difficult could it have been. And when I called to book I asked for someone you could do shoulder length hair in soft beach waves.
12 October 2025
Reply from Chatters Hair Salon - College Square
We're sorry your experience didn't meet expectations, especially since you had to redo your hair at home. We appreciate your feedback and will review your experience to improve our service and styling accuracy for future clients seeking beach waves.
Reply from Chatters Hair Salon - College Square
We're glad you had a great experience! Thank you for sharing your positive feedback; we appreciate it a lot.
Nice hair cur from Rodha
Nice hair style from Rodha A, service was really good.
She patienly answered my questions and gave me the perfect hair style.
10 October 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you received a nice hair style and good service! We appreciate that she patiently answered your questions and gave you the perfect style.
Reply from Chatters Hair Salon - College Square
We are so happy to hear that you had such a wonderful experience. We truly appreciate your positive feedback and thank you for it.
Great service
My appointment was with Donna. She’s very knowledgable and listening to my needs and did a great job. Looking forward to my next appointment.
9 October 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you found your appointment so helpful and that the service met your expectations. We appreciate you sharing your positive experience and look forward to seeing you again.
Chatters makes me love my hair.
My visits to the salon always make me relaxed. Donna always gives me a great cut for my curly hair. All the staff members are friendly and helpful.
7 October 2025
Reply from Chatters Hair Salon - College Square
We're so happy to hear that your visits to the salon are relaxing! We appreciate that you consistently get a great cut for your curly hair and that our staff are friendly.
Feeling more beautiful!
I always have a great haircut with Reagan. She spends time consulting with what I envision for my hair but then offers her own experience and creativity. I always leaving feeling more beautiful.
7 October 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you consistently have a great haircut experience! It's wonderful that the stylist considers your vision and offers her expertise. We appreciate you sharing your feedback!
The whole experience from start to…
The whole experience from start to finish was great! Felt very welcomed and wanted! Plus my hair has never looked so good!
6 October 2025
Reply from Chatters Hair Salon - College Square
We're so happy the entire experience made you feel welcomed and valued! It's wonderful to know you're so pleased with your hair. We appreciate your feedback!
Reply from Chatters Hair Salon - College Square
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
We always have a great experience
We always have a great experience. My daughter loves her hair cut.
2 October 2025
Reply from Chatters Hair Salon - College Square
We're glad you and your daughter always have a great experience with us. We appreciate you taking the time to share your positive feedback!
Great Service
Always greeted by friendly staff when I enter. Reagan is my hairstylist and she always does a great job.
2 October 2025
Reply from Chatters Hair Salon - College Square
We're so happy to hear that you're always greeted by our friendly staff and that your hairstylist always does a great job! We appreciate your feedback.
Absolutely loved my experience
Absolutely loved my experience! The stylist was professional, attentive, and really listened to what I wanted. My hair turned out even better than I imagined – fresh, healthy, and styled perfectly. The atmosphere was welcoming and relaxing, and I left feeling confident and pampered.Highly recommend to anyone looking for top-notch hair services by Chelsea M.
1 October 2025
Reply from Chatters Hair Salon - College Square
We're happy to hear that you loved your experience! It's wonderful to know that you found your stylist professional and attentive and that you felt confident and pampered. We appreciate your recommendation!
Reply from Chatters Hair Salon - College Square
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
I love the cut and the way the stylist…
I love the cut and the way the stylist interacts with me to ensure it is what I am looking for.
29 September 2025
Reply from Chatters Hair Salon - College Square
We're glad you enjoyed your experience! It's wonderful to hear you love the haircut and how our stylist ensures it matches your vision. Thanks for your feedback!
Good service, little colour. Disappointed
Service was great, stylist was lovely. However, colour is not at all as anticipated/requested and hair looks more or less unchanged.
29 September 2025
Reply from Chatters Hair Salon - College Square
We appreciate your feedback and are sorry the color wasn't what you wanted. We'll review your experience to see how we can improve our services.
Rebecca was great !
29 September 2025
Reply from Chatters Hair Salon - College Square
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
Reply from Chatters Hair Salon - College Square
We're happy to hear that you had a positive experience! We appreciate you taking the time to leave us this great feedback.
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