Going back to Waheeda knowing I would get a great haircut after spending years and wasting money trying multiple salons in Barrhaven and Nepean. She listened to me when I explained what I wanted, wha... See more
Location
Switch location41 Marketplace Avenue, Bldg C, Unit C2, K2J 5G3 Ottawa, ON, CA
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See what reviewers are saying
I can’t say enough wonderful things about Marta! She is truly amazing—an absolute professional who always makes me feel comfortable and cared for. Her attention to detail, creativity, and skill are un... See more
Company replied
My sylist was very nice and did a great job however because online booking system was not working, I could not see pricing when I booked. I was shocked when my cut and highlights (on my chin length... See more
Company replied
Marta K. is incredibly skilled—not just in cutting and coloring, but in creating a relaxing and enjoyable salon experience. She’s professional, friendly, and clearly passionate about her wor... See more
Company replied
Company details
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
41 Marketplace Avenue, Bldg C, Unit C2, K2J 5G3, Ottawa, ON, Canada
- +1 343-547-1145
4.7
Excellent
757 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
$70 for a man’s simple haircut
$70 for a man’s simple haircut. Ouch- just got ripped off.
1 April 2026
Unprompted review
I had the BEST experience with Waheeda.
I had the BEST experience with Waheeda.
She did my haircut and highlights, and they came out absolutely amazing. I’m honestly obsessed with the results. Whatever she recommended, I trusted her completely, and I’m so glad I did because everything turned out perfect.
It’s been a long time since I’ve found a stylist who truly understands my hair, my style, and what actually works for me. Waheeda is that person. Her attention to detail, her confidence, and her talent are on another level. I finally found my forever hairdresser after searching for so long.
If you’re looking for someone who listens, cares, and delivers flawless results, go see Waheeda. She’s incredible.
11 March 2026
Unprompted review
Going back to Waheeda knowing I would…
Going back to Waheeda knowing I would get a great haircut after spending years and wasting money trying multiple salons in Barrhaven and Nepean. She listened to me when I explained what I wanted, what I liked & didn't like. She told me what would work and gave me good advice. I got many compliments on my hair and that's why I returned to her today and will again. I will recommend Waheeda to anyone I know looking for a great salon experience!
23 March 2026
Unprompted review
Excellent service!
I came in on short notice and they were able to get me an appointment very quickly with Nima, who was amazing! He was very kind and polite, and was able to fix up my hair after a bad cut :) He gave me great recommendations and tips for how to care for my hair. Overall very quick, kind and professional! Thank you, Nima!
2 March 2026
Unprompted review
Bad haircut, but great customer service…
Was probably the worst haircut I've ever received, especially since it was not even from one side to the other.
The staff were very nice and understanding when I went back, and got another stylist to even it out for free, however it was still very choppy.
I understand some staff are newer and are still learning, but I don't think that is worth $60 plus and a bad haircut.
3 October 2025
Reply from Chatters Hair Salon - Barrhaven
Please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.
Reply from Chatters Hair Salon - Barrhaven
Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Thank you 😊
Great hair cut.
Marta cut my hair exactly the way I wanted it. She is so friendly and professional.
Great job !
10 October 2025
Reply from Chatters Hair Salon - Barrhaven
We're happy to hear that you had a great experience! It's wonderful to know that your haircut was exactly as you wished and that you appreciated the friendly, professional service. Thanks for your feedback!
Reply from Chatters Hair Salon - Barrhaven
We're so happy to hear that you had a great haircut experience! Thank you for sharing your positive feedback with us; we appreciate it.
Good job but shocked at price
My sylist was very nice and did a great job however because online booking system was not working, I could not see pricing when I booked. I was shocked when my cut and highlights (on my chin length fine hair), was almost $300! This is far more than my usual higher end salon and not what I expect from a 'mid-range' like Chatters.
7 October 2025
Reply from Chatters Hair Salon - Barrhaven
We appreciate you sharing your experience. We're glad you liked the service, but we're sorry the online booking system didn't show pricing, and the final cost surprised you. We'll review our booking system to prevent this issue in the future.
Reply from Chatters Hair Salon - Barrhaven
We're delighted to hear that you found our staff very friendly! It's great to know that you love your haircut and that you were happy with your service.
Reply from Chatters Hair Salon - Barrhaven
We appreciate you letting us know Marta's service is amazing! We are so glad you had a positive experience with us. We look forward to your next visit.
Great experience
A thorough consultation with great recommendations! I left SO happy!! It was so quick and efficient, too :)
9 October 2025
Reply from Chatters Hair Salon - Barrhaven
We're so glad you were happy with the thorough consultation and great recommendations by Oksana! We appreciate you mentioning how quick and efficient it was.
No comments
7 October 2025
Reply from Chatters Hair Salon - Barrhaven
Thank you so much for taking the time to review your Chatters appointment with Theresa We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊
5 Stars for Waheeda!
I booked a last-minute appointment with Waheeda and I’m so glad I did! She was available on short notice and made me feel instantly welcome and comfortable. Waheeda is warm, friendly, and easy to talk to, and she gave me great advice on what would suit me best. My haircut turned out beautifully… She’s clearly experienced and knowledgeable. I truly enjoyed the entire experience and would highly recommend her to anyone looking for a great cut or colour.
6 October 2025
Reply from Chatters Hair Salon - Barrhaven
We're happy to hear that you had such a positive experience! It's great to know that you felt welcome and comfortable, and that you appreciated the advice you received. We appreciate your recommendation and are delighted that you enjoyed your visit.
Thank u Tina for nice hair cut.
6 October 2025
Reply from Chatters Hair Salon - Barrhaven
We're so happy you enjoyed the haircut! Thank you for sharing your positive experience with us; it means a lot.
Marta was wonderful
Marta was wonderful. She listened to exactly what I wanted done. Very pleasant experience. Salon was clean and all the staff were very nice and professional. Will differently be returning and recommending
6 October 2025
Reply from Chatters Hair Salon - Barrhaven
We're happy to hear that you had a pleasant experience! It's great to know that our salon was clean, the staff were professional, and your stylist listened to your needs. We appreciate your recommendation and look forward to your return!
Oksana listened!!’
Oksana took her time to listen and move my hair to the colour I wanted and then cut and styled it into a very flattering look…
30 September 2025
Reply from Chatters Hair Salon - Barrhaven
We're so glad to hear that you felt heard and that you love your new color, cut, and style! We appreciate you taking the time to share your experience with us!
The staff in the Chatters store are…
The staff in the Chatters store are very helpful if you are looking for a product. Theresa my stylist is excellent. My hair is short and she always gives me a great cut. I would recommend her to anyone with short hair. She is personable and friendly.
22 September 2025
Reply from Chatters Hair Salon - Barrhaven
We appreciate your feedback! We're glad to hear that our staff is helpful and that your stylist provides you with excellent haircuts. It's wonderful that you find her personable and friendly, and we appreciate your recommendation.
The lady was very nice
The lady was very nice, and did a great job on my hair. Thanks
29 September 2025
Reply from Chatters Hair Salon - Barrhaven
We're so happy to hear that you had a great experience! We appreciate you taking the time to share your positive feedback with us.
Reply from Chatters Hair Salon - Barrhaven
We're so happy to hear that you love your haircut! Thank you for sharing your positive experience with us; we appreciate it.
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