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Chase Cricket Limited Reviews 127

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TrustScore 5 out of 5

4.8

Sporting Goods Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the bats, highlighting their performance and craftsmanship. Many consumers also commend the outstanding service, noting the staff's helpfulness, knowledge, and willingness to assist with product selection and explanations. The delivery service is frequently described as prompt and efficient, with items often arriving quickly. However, some customers also noted that the shipping cost for small, light packages was disappointing.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the excellent quality of bats,... See more

Quality

Users describe positive interactions with quality. Many customers report that refurbished bats come back... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent service, highlighting... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick... See more

Based on these reviews

Rated 5 out of 5 stars

Dan and his team at Chase Cricket are superlative bat makers. We worked with him closely discussing the best bat for Zach, who is in Surrey U18s squad. Following in-depth discussions, we made 2 id... See more

Rated 5 out of 5 stars

The team at chase spent the time explaining their equipment, talking to me about my requirements, and helping me choose the right option. I came away with a A-10 Elite that has performed perfectly and... See more

Rated 5 out of 5 stars

Excellent experience with Chase Cricket. My son is now playing a good standard of cricket and it was time for his first ‘proper’ cricket bat. I can’t fault Chase, the product is outstanding and the pr... See more

Rated 5 out of 5 stars

Great customer service - bought batting gloves after talking me through the options on then phone and then added a voucher after first buying gloves.. couldn't have been more helpful and gloves arrive... See more

Company details

  1. Sporting Goods Store

Written by the company

Chase Cricket is renowned for its exceptional quality and high performing cricket bats. We bring traditional cricket bat making techniques and professional craftsmanship to this wonderful industry. Every cricket players technique and style of play is different. Whilst traditional cricket bat making remains at the core of our brand, we are mindful that our cricket bats must also meet the demands of the modern game.

Contact info

4.8

Excellent

TrustScore 5 out of 5

127 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

No need to look elsewhere for your cricketing equipment!

As a customer of over 20 years, I can confidently say that Chase Cricket offers an absolutely brilliant range of products and services. Whether you’re in the market for your first bat or you’re a county pro, they’ve got you covered.

The team are incredibly knowledgeable, friendly, and always happy to take the time to walk you through everything they do. Being able to have a look around the workshop is a great touch and really interesting. The workshop team are often more than willing to show and explain what they’re working on.

The repairs and refurbishment services they offer are also second to none. Bats often come back looking as good as new!

I wouldn’t hesitate to recommend Chase Cricket to anyone serious about their cricket. Just go have a look!

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Superlative bat-makers

Dan and his team at Chase Cricket are superlative bat makers.
We worked with him closely discussing the best bat for Zach, who is in Surrey U18s squad.
Following in-depth discussions, we made 2 identical bats that came out even better than we could hope for.
Thank you!

1 November 2025
Rated 5 out of 5 stars

Excellent experience with Chase…

Excellent experience with Chase Cricket. My son is now playing a good standard of cricket and it was time for his first ‘proper’ cricket bat. I can’t fault Chase, the product is outstanding and the process from ordering to delivery was faultless. Plenty of information on their website and lots of options to tailor the bat to your preference. Will definitely use again.

14 January 2026
Rated 2 out of 5 stars

The stickers were very good quality

The stickers were very good quality - however being made to pay £7.50 on shipping for a very small (and light) package was disappointing. I was told it would only cost a maximum of £3 for a small package but this was not the case - hence the rating.

2 January 2026
Rated 5 out of 5 stars

Lovely

Lovely, very helpful, very knowledgeable. Im very bad at talking on phone so speak through whats app alot so helped me through this I asked for a bat told them a price and they done it. Would highly recommend wont go anywhere eles unless they suggest me too.

21 November 2025
Unprompted review

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