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Review summary

Created with AI, based on recent reviews

Evaluating 370 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and unique design, often highlighting the personalized and handcrafted nature of the jewelry. The ordering process is frequently described as easy and smooth, with many appreciating the clear communication and the ability to approve designs before production. Reviewers also commend the staff for their responsiveness and helpfulness throughout the process. However, some customers experienced issues with delivery times, with orders taking longer than expected to arrive. A few other people also felt that the actual product was smaller than anticipated based on advertisements, and some noted concerns about the quality of the pendant and chain, describing them as feeling low quality or like plastic.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are delighted with the unique and personalized... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the beautiful designs, craftsmanship,... See more

Order

Consumers generally find the ordering process to be positive, highlighting its ease and the excellent... See more

User experience

Clients share positive opinions on the user experience, highlighting the ease and seamlessness of the design... See more

Staff

People report positive experiences with staff. Customers consistently praise the designers for their amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an experience! I placed an order for 3 necklaces with 3 gift boxes. After hitting submit - I realized I had submitted for 300 gift boxes and 2 necklaces needed to be in a different metal! I quick... See more

Rated 5 out of 5 stars

The design and approval process was well communicated and appreciated had the ability to provide comments or requests prior to them creating the piece. I only wish in the bracket I could have seen ho... See more

Rated 5 out of 5 stars

This is a creative way to keep your loved ones near your heart. The process went very smoothly and every step was communicated by my dedicated representative. The final product is unique and special.... See more

Rated 5 out of 5 stars

This company is amazing and the jewellery they make is beautiful. Every piece is handcrafted by a wonderfully skilled person and they keep you updated throughout the entire process. My wife loved the... See more


Company details

  1. Jewelry Store

Written by the company

The Uniquely Yours Monogram Jewelry


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

693 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Everything was beautiful my wife…

Everything was beautiful my wife enjoyed both the necklaces. Ordering was was easy and I took advantage of the discount for a second necklace. THE DESIGNS WERE OUTSTANDING. I was surprised how fast it was designed made and delivered.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Christmas Gifts

I ordered two necklaces with the special charms as Christmas gifts...they were loved and appreciated veery much

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Great

Great!
Easy to approve design. Plenty of notifications for where in the process they were on making the product! I would do this again!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful one of a kind jewellery

Beautiful one of a kind jewellery! The process was simple and easy to follow what stage my necklace was at in the whole process. The personalised design come through for me to approve and I loved it, you are able to make changes if you wish but I was happy with the first design! I received regular updates and once my necklace was made and dispatched I received via Royal Mail the next day.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

What an experience

What an experience! I placed an order for 3 necklaces with 3 gift boxes. After hitting submit - I realized I had submitted for 300 gift boxes and 2 necklaces needed to be in a different metal! I quickly wrote an email to customer service and Amanda credited 297 gift boxes and changed my metal choice for 2/3 necklaces! Elisa's creations are amazing and my mother and sister loved them! Thank you for creating such beautiful wearable art pieces!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience from start to finish

The website was easy to maneuver and I was updated on all steps along the way. Elisa, my designer, did an amazing job on the design, I was very impressed with everything. My daughter in law loved the pendant and wears it all the time. I would recommend Charmlry to my friends and family and I will definitely use them again.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Meaningful charm

I randomly came across this site online. I lost my soul mate in August and now I am able to wear his name around my neck every day. This is a very meaningful piece of jewelry and I am thankful for the opportunity to have it.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I bought one for my mom for Christmas &…

I bought one for my mom for Christmas & one for me! Everyone we show thinks it is so cool & personal! I fell in LOVE with my first design but did not like my mom's so I sent back for revision! That is one of the best features of buying these charms...you approve the design before it goes into production! Friends have asked where I got it from & I say CHARMLRY & send them a link to check it out themselves!

25 December 2025
Unprompted review
Rated 5 out of 5 stars

I bought a necklace for a friend at…

I bought a necklace for a friend at church for Christmas. It was very beautifully made and she can’t stop raving about it! I had a great experience with the purchase. I was updated very step of the way and shipping was super fast! Highly recommend and I definitely will be purchasing for me next time!

3 December 2025
Unprompted review

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