I’ve just received my first Charli order of the libby shirt and so far I’m really impressed! Really nice attention to detail with the cuff buttons and I even got 10% off for my first order!! Next day... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I recently purchased the Marlowe shirt from them and I'm absolutely obsessed!! The shirt is gorgeous, the construction and finishing is very well done, the design is unique but not over the top so I c... See more
Company replied
Absolutely love my cardigan from Charli– the quality is amazing and it’s quickly become a staple in my wardrobe. It fits perfectly, and the whole online shopping experience was smooth and personal. Yo... See more
Company replied
I recently discovered Charli and I’m genuinely impressed. I picked up a few of their shirts and absolutely love the fit and quality. I rarely leave reviews, but felt I had to this time. It’s refreshi... See more
Company replied
Company details
Written by the company
NOT affiliated in any way with: CHARLIE LONDON - CHARLIELONDON - CHARLYLONDON https://uk.trustpilot.com/review/charlylondon.com ______________________________________________ We are 100% UK Based | Fast Customer Service | UK Customer Support 0203 576 5419 | Easy Returns | Trusted Reviews | Established 2008 | estore@charli.co.uk
Contact info
Building One, Textile House, Cline Road, N11 2LX, London, United Kingdom
- +44 (0) 2035765419
- estore@charli.co.uk
- charli.com
4.1
Great
157 reviews
Replied to 92% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
A beautiful sweater
My sweater is lovely, great value for money. Delivered within a few days. I will definitely shop again
5 October 2022
Reply from Charli
Hey Julie,
Thank you for your nice words! We're happy to know you had a great experience with us and are enjoying your sweater ✨
See you soon ❤️
Reply from Charli
Hey Gloria,
Thank you for taking the time to leave us this kind review. We're so glad you liked your new sweater!
I hope to see you shopping with us again very soon 😊
Have a lovely day ❤️
paid for 48hr delivery
paid for 48hr delivery, 3 working days later, still no sign (which is actually 5 days later as it was a weekend and Royal mail does work on a weekend).
4 October 2022
Reply from Charli
Hello Stu,
Thanks a lot for coming back to us.
We're truly sorry for the shipping delay. Unfortunately the current Royal Mail industrial action taking place in these months might have delay your shipment.
The order is due for delivery today, you can track the package with the link received by email when ordering the product :) Don't forget to check your junk mail if you can't find it.
If you still need us, please don't hesitate to get back to us at estore@charli.com
Thanks so much for your patience.
Have a lovely day,
Excellent selection and service
Excellent selection and service, Fast delivery, beautiful jumpers!
3 October 2022
Reply from Charli
Hello Tara
Many thanks for this review ❤️ We are really happy you are enjoying our new selection of sweaters!
Have a lovely day!
Vivenne Sweater Dress
Vivenne Sweater Dress
I ordered this and the quality and level of service is fabulous.
26 September 2022
Reply from Charli
Hello Jayne,
So many thanks for this review ❤️
Have a lovely day !
Love shopping at Charli
Love Charli! Great quality clothing and elevated essentials for everyday. Highly recommend their oversized shirts and camis. Delivery is speedy and customer service has always been very helpful when I’ve called. Definitely recommend !
1 September 2022
Unprompted review
Reply from Charli
Hi Sonya,
Thanks a lot for this feedback! So glad you are enjoying our shirts collection.
Wish you a lovely day ❤️
I love my charli
I love my charli lace pieces. They’re so comfortable and easy to wear- dress up or down. Love the feel and fit. Great brand and I will definitely be back for more ❤️
17 September 2022
Unprompted review
Reply from Charli
Hi RS,
Thank you for your lovely message!
We are so happy to see that you love your new purchase and that our products match and fulfil your expectations!
Wish you a lovely day ❤️
Love this brand
Beautifully made shirt. I love it! Will definitely be buying more from this amazing brand. Excellent quick service as well!
7 September 2022
Unprompted review
Reply from Charli
Hello Kirsty,
Thank you for taking the time to share your experience with us ❤️
We are so glad to read that you found the perfect shirt in our collection!
Have a lovely day and see you soon :)
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