Charge Products UK Reviews 

221
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the products are of exceptional quality, completely pure, and consistently provide great value for the money spent. People also appreciate how easy it is to find items online, noting that the overall purchasing journey is wonderfully straightforward and dependable. Some reviewers were not happy with shipping delays, mentioning that postal services took significantly longer than expected or that parcels were quite slow to arrive. A few customers also shared frustration about receiving incorrect items or finding that specific products they wanted were unavailable during checkout.

What people talk about most

Product

Reviewers mention positive feedback about product quality, value for money, and fast delivery. Consumers... See more

Delivery service

People report positive experiences with delivery service, highlighting consistently fast and prompt shipping... See more

Quality

Customers had positive experiences with quality, highlighting that items are pure, potent, and high value.... See more

Order

Consumers find the order process to be generally satisfying and straightforward. Shoppers report that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been buying from Charge for about 7 or 8 years by now, and I can assure you everything I've bought is high quality with prompt delivery. I especially recommend theanine & caffeine powder and also... See more

Rated 5 out of 5 stars

Ordered 100g of Magnesium L-Threonate. Reasonably priced, only been taking it for a few days and the product is as good as anything I've used before. Delivery was very quick considering it was deliver... See more

Rated 5 out of 5 stars

Order arrived promptly. Of course, with Vitamin D, or other vitamin tablets I can have no idea how effective they really are, but I have taken one daily for several years, and seem to have suffered n... See more


Company details

  1. Health Food Store
  2. Vitamin and Supplements Store
  3. Wholesaler

Written by the company

Charge Products is a UK health supplement company established in 2016, committed to providing high-quality supplements with honest labelling, clean formulations and excellent customer service. We are one of the UK's longest-established NMN supplement suppliers, having offered NMN products since 2016, and have continued to expand our range to include vitamins, minerals, amino acids, botanical extracts and specialist nutrition products. Many of our supplements are encapsulated in-house, giving us greater control over quality from start to finish. We focus on carefully selected ingredients, transparent product information and reliable UK dispatch, helping customers make informed choices with confidence. Our goal is simple: to provide premium-quality supplements at competitive prices, backed by knowledgeable customer support and a commitment to continuous improvement. Every customer matters to us, and every review helps us improve. Whether your feedback is positive or constructive, we genuinely appreciate you taking the time to share your experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

221 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(221)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, turned up after a few days. Was 24 hour tracked but didn't receive a tracking number. Only downside no reply to my email. Other than that I'm a satisfied customer. Will definitely purchase from this company again.

7 May 2023
Unprompted review
Rated 3 out of 5 stars

Fast delivery, missing 40 NMN tablets

I ordered NMN and CLA, NMN in 2 patches, 120 and 60, I received the orders in 48 hours, the CLA is as ordered, however the NMN number of tablets was not correct. It was 100 and 40, means it was 40 tablet missing, I wrote to them 2 times, i did not receive any reply from them.

15 April 2023
Rated 5 out of 5 stars

Regular customer for 5+ years (over 20 orders) - never less than very satisfied

As a regular customer for a number of years, am always very satisfied with both the products and the service. Never had an issue or a problem with any of our transactions - always delivered in all regards - unlike with many online retailers, I don't have to think twice before ordering - highly reliable. Also communication is excellent, with prompt and helpful updates and speedy responses to any queries.

4 April 2023
Rated 5 out of 5 stars

Good company, excellent products

I previously left a bad review for this company and if anyone read it, I would ask them to disregard it. There was a problem with my address which has only just come to light. I am relieved because I have always found them to be reliable in past. They are a good company and their products are excellent quality.

2 April 2023
Rated 5 out of 5 stars

I was shopping around for collagen…

I was shopping around for collagen powder supplements in 2kg. Amazon's prices are up and down faster than a yo-yo, depends what day depends what price they charge even with Prime. So after a few shop comparissons I decided Charge was the best option for price.

The order process was easy and the transaction went through, basic comms regarding order being shipped and no tracking information, which is unusual with todays tech. This made me a little uneasy. I've had issues with orders from other Companies being delivered to a house 10 doors down even WITH tracking and GPS tagging upon delivery. Shipping tracking would be great. But this may be what's keeping the cost down?

My order arrived a few days later. In a carboard box and biodegradable packing chips.With an added 10% off everything voucher included which was a nice touch.

This isn't a website I had heard of before so was a little cautious, but paying via PayPal gave me a sense of protection but, it IS a legit business and process. Great value products that seem just as good quality as items purchased at almost twice the price elesewhere. I shall be returning and may even look at their other products. But as for the collagen, bovine in origin. It was a great purchase.

Buy with confidence.

I didn't have any dealings with customer service as I didn't have any issues with the order. Customer service can make or break a review. So I may be back to edit this review one way or another depending if customer service fails or flies high with the best.

For now, I WOULD definitely recommend Charge Products.

27 March 2023
Rated 1 out of 5 stars

They did not post the product despite…

They did not post the product despite paying over £6 for next day delivery, terrible communicators. My bank had to refund me what I paid for the supplement, and for the over £6 delivery charge. After disputing the poor service my bank accepted my dispute.

19 November 2022
Charge Products UK logo

Reply from Charge Products UK

Total rubbish ! you ordered standard next day delivery then text me on a Saturday asking where your delivery is when you didn’t pay for Saturday delivery. You were advised to contact us on Monday when we are open ,you were then rude and offensive, you were told your order would not be shipped ,your account banned and your payment refunded, before we could refund you ,you opened a dispute with your bank ,that means we can’t refund the dispute has to be settled thia the banks whitch means you now have to wait longer rather than 2-3 days now 2-3 months , dont u look like a wally now ! basically you couldn’t cock this order up any more if you tried ! , so quit with your lying BS ! next time don’t act like a 5 year old and take the correct saturday next day saturday delivery , your order details so every one knows what bs artist looks like.

£7.99 £7.99
Sub-Total £7.99
UK Next day Insured £6.59
VAT (20%) £1.60
Coupon (20DISCOFF) £-1.60
Total £14.58

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