I have used Chards for a few years now both to sell scrap metal or bullion and to purchase from them. They are polite and happy to help while offering great prices both for buying from and selling t... See more
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At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.
We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.
We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.
If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.
Quick Links Our Mission StatementChards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.
As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.
Contact UsOur Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.
Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.
You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.
Additional InformationOur goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.
32-36 Harrowside, FY4 1RJ, Blackpool, United Kingdom
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I ordered a coin from Chards and to say that the customer service here is AMAZING is a major understatement. I am not in the UK, but have a person there that I have orders delivered to and so my payment was coming from outside the UK. I had some issues with the bank getting the funds there, and I was able to work with the Chards customer service team to get things worked out. They were extremely kind and helpful in providing me information to give to my bank and very, very patient with me. I cannot thank Chards enough for such a wonderful experience in purchasing this coin. THANK YOU!

Reply from Chards Coin and Bullion Dealer
First time I have used this company, I usually use Hatton Garden Metals, will definitely use Chards again.
Overall very good service, two small negatives are the cost of delivery (not expensive, but a lot of bullion dealers are free delivery) and a printed receipt enclosed would be good as this saves time printing it off at home.
But otherwise definitely a very good price and definitely worth checking out before making a purchase, many thanks

Reply from Chards Coin and Bullion Dealer
I have been a customer of yours for many years and find you to be easy to deal with. On this occassion I was able to visit you in Blackpool on my way to the Lakes, as I am now disabled and deaf I have always found you to be very helpful in my dealings with you. This is much appreciated. Many thanks. You always deliver any orders on time.

Reply from Chards Coin and Bullion Dealer
The product was at a very good price compared to others. It arrived well (and discretely ) packaged and on time. Good communication throughout.

Reply from Chards Coin and Bullion Dealer
Friendly, polite and efficient staff who are always happy and helpful in every way. With Thanks LC.

Reply from Chards Coin and Bullion Dealer
Quick competitive service easy to navigate web site items dispatched quickly many thanks

Reply from Chards Coin and Bullion Dealer
Very professional. Completely trustworthy. I would definitely recommend Chards.

Reply from Chards Coin and Bullion Dealer
Chards are not only competitive on price there website is easy to navigate and customer service operatives are always helpful.

Reply from Chards Coin and Bullion Dealer
Service first class. Everthing promised was fulfilled including delivery ,tracking , and price.

Reply from Chards Coin and Bullion Dealer
Another painless transaction. I was given the option to choose a dispatch date via an e mail link which was nice. The Royal Mail delivered it 2 days later as they sent it to the wrong delivery office.

Reply from Chards Coin and Bullion Dealer
Goods arrived as described no issues as previous orders have the same description

Reply from Chards Coin and Bullion Dealer
Efficient process and efficient smooth transaction at at a fair price.

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Reply from Chards Coin and Bullion Dealer
I was first time buyer, but it’s good experience… prefer buying more in future…

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Reply from Chards Coin and Bullion Dealer
Great buying experience all round from purchase to delivery.

Reply from Chards Coin and Bullion Dealer
This was my 2nd purchase from Chards and once again they delivered a first class service 10/10

Reply from Chards Coin and Bullion Dealer
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