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Chards Coin and Bullion Dealer Reviews 

10,548
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,851 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professional, friendly, and helpful staff who make interactions pleasant and efficient. People appreciate the high quality of products, often described as minty and exactly as described, alongside a great selection of new and used items. Reviewers frequently highlight the competitive and transparent pricing, often finding the company offers the best deals compared to competitors, with clear margins. The delivery service is also commended for being quick, secure, and well-packaged, ensuring items arrive safely and on time. However, some people mentioned dissatisfaction with product condition or packaging, citing concerns about items not being adequately protected during transit or specific product faults.

What people talk about most

Service

Consumers find service to be positive, consistently describing it as professional, efficient, and excellent.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Product

Reviewers mention positive feedback about product quality, with many customers consistently receiving items... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and fair... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service once again as always. Crystal clear pricing even down to a declared margin over spot on the coins pricing chart. Live pricing so that the price constantly reflects market movements. A wi... See more

Company replied

Rated 5 out of 5 stars

Another comfortable purchase from a Top Bullion Dealer. A great selection of new and used coins from around the world to suit every need and desire. Friendly staff are always willing to help new cu... See more

Company replied

Rated 5 out of 5 stars

Excellent as ever. Only one draw back when ordering pre-owned CGT free pre-owned silver. It's a bit disappointing when you get the ordinary. Brittanias. When you could have bought the straight out. O... See more

Company replied

Rated 5 out of 5 stars

Chards handled my distant selling skilfully. Very caring and reassuring conversations with good process in place to ensure a safe and secure delivery to them.They definitely demonstrated value and... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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4.8

All reviews

(10,548)

3,628 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I arrived at my appointment to meet…

I arrived at my appointment to meet Derek, he was very professional and really helpful, sold some coins and the money was in bank on the day he said, it was a all round great experience,
If you want to sell or buy bullion CHARDS of Blackpool is the place to go👌👌

31 July 2026
Rated 5 out of 5 stars
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that your order arrived on time and was well packaged. Taking care to ensure items reach our customers safely and securely is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

EXCELLENT !

30 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Brent,

Thank you for your review.

We're delighted to hear that you had such a positive experience with Chards. Feedback like "Excellent!" is always a pleasure to receive and means a great deal to the team.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Amazing service

Amazing service, fast delivery - thank you

30 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Peter,

Thank you for your review.

We're delighted to hear that you were pleased with both our service and the speed of delivery. Feedback like yours is always appreciated and means a great deal to the team.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Fantastic service

Fantastic service
Even when I didn't have an appointment
Very accommodating
And extremely fair price
Thanks

30 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Floyd,

Thank you for your review.

We're delighted to hear that you received fantastic service and found our team accommodating, even without an appointment. It's especially pleasing to know that you were happy with the price offered and that the experience was a positive one from start to finish.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

The sales process and payment was very…

The sales process and payment was very quick.

28 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Paul,

Thank you for your review.

We're delighted to hear that the selling process and payment were both completed quickly and efficiently. Providing a straightforward experience and prompt payment is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

A family member recommended chards as…

A family member recommended chards as he's been using them regularly for several years. I found the online ordering process excellent, simple even for me. I'm very happy to recommend this company and I'm sure I'll be a customer for many years to come.

30 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Andrew,

Thank you for your excellent review.

We're delighted to hear that you came to Chards following a recommendation from a family member and that your first experience with us was such a positive one. It's great to know that you found the online ordering process straightforward and easy to use.

We appreciate your recommendation and are especially pleased to hear that you expect to be a customer for many years to come.

Thank you for choosing Chards, and we look forward to helping you with your future purchases.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I chose a coin from Chards' easy-to-use…

I chose a coin from Chards' easy-to-use website, paying less than if buying direct from the Royal Mint. The well-packaged item was delivered very promptly.

30 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that you found our website easy to use and that you were able to purchase your coin at a competitive price. It's also great to know that your order arrived promptly and was well packaged.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very easy to order

Very easy to order, great service as usual.

30 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi David,

Thank you for your review.

We're delighted to hear that you found the ordering process easy and that you've once again received the level of service you've come to expect from us.

Thank you for your continued support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Fast delivery

Fast delivery, lovely looking Brittania gold coin .

30 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi John,

Thank you for your review.

We're delighted to hear that your Gold Britannia arrived quickly and that you were pleased with its appearance. It's always great to know that our customers are happy with their purchases and the service they receive.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I thought the added sweet was a kind…

I thought the added sweet was a kind gesture

30 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Carl,

Thank you for your review.

We're delighted to hear that the complimentary piece of Chards Blackpool rock was appreciated. It's a small gesture, but we're pleased it added something extra to your experience.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Roland,

Thank you for your review.

We're delighted to hear that you've consistently received satisfactory service from Chards. Providing a reliable and positive experience for our customers is something we always strive for, so it's great to know we're continuing to meet your expectations.

Thank you for your continued support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very helpful staff member Bhumika

Very helpful staff member Bhumika. Was concerned they would try and get the price down or it would be a very stiff service. But it was none of this. Easy and friendly.

3 August 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi James,

Thank you for your review.

We're delighted to hear that Bhumika provided such a positive experience. We understand that selling valuables can sometimes feel daunting, so it's especially rewarding to know that you found the process easy, friendly, and straightforward, with none of the concerns you initially had.

Thank you for choosing Chards, and we look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great customer service

Great customer service, very quick delivery.

30 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that you were pleased with both our customer service and the speed of delivery. Providing helpful support alongside a quick and reliable service is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent as ever

29 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Alan,

Thank you for your review. We're delighted to read you found our service to be excellent as ever.

We look forward to helping you again in future.

Kind regards,
Chards Coin and Bullion Dealer

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