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Chards Coin and Bullion Dealer Reviews 

10,332
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,815 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, who are always willing to assist and make interactions pleasant. Many people highlight the excellent service, competitive pricing, and a great selection of products, often finding prices to be the best on the market. Reviewers also appreciate the prompt and secure delivery service, noting items are well-packaged and arrive quickly. However, some customers also noted issues when selling items back to the company, specifically regarding price adjustments or condition assessments upon receipt.

What people talk about most

Service

Customers consistently report positive experiences with the service, often highlighting its efficiency and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Product

Reviewers highlight positive aspects of product, often praising the excellent condition and quality of items... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive and transparent... See more

Staff

Clients share positive opinions on staff, consistently describing them as helpful, professional, and polite.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication via email updates on despatch etc. Good despatch time and packing. With the current sale offer the 50 oz of silver coins was over £300 less than Bullion by Post price. Just receive... See more

Company replied

Rated 5 out of 5 stars

One of the best precious metal dealers in the UK. They have some of the best pricing, and can be trusted with the items they supply. My order was dispatched within 2 working days as expected, with tra... See more

Company replied

Rated 5 out of 5 stars

Always the cheapest on the market! And the customer service is excellent. Prompt replies to questions, the ability combine postage on split Orders, and just generally a "safe pair of hands" in all my... See more

Company replied

Rated 5 out of 5 stars

As usual I popped in for a flying visit, Just a quick query regarding a coin I purchased from chards. Nothing is to much trouble for these guys, always willing to help and assist, the two staff... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,332)

3,708 reviews in the last 12 months

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Rated 5 out of 5 stars

Always prompt with advice

Always prompt with advice, good communications. At times orders take time to process but order complete, well packed and sent by RoyalMail. Item pricing is invariably the keenest.

10 February 2026
Rated 5 out of 5 stars

Exceptional service

Just received my latest purchase and wanted to share my experience. I was very impressed with the whole experience, first the website is very easy to use, has excellent descriptions with lots of detail on each coin, their communication was superb with just the right amount of information at each stage, their pricing is also excellent and although you do pay for shipping it’s obviously heavily subsidised and I appreciate the the excellent way the packaging is so carefully done to protect the contents, even with such a small order. It is shipped quickly using recorded and 24 hr delivery. I love their regular YouTube episodes, ranging from short to longer episodes featuring Charles, an interesting character and very knowledgeable. Not to miss that you even get a Blackpool Rock sweet! I highly recommend Chards to you!

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

All good had items in 3 days what I expected, always happy with chards... Give them a follow on Instagram and you tube

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Gold and silver

Good pricing and i like the website as it recommends best value products. They also keep you updated about delivery times

10 July 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Peter,

Thank you for your review.

We're pleased to hear that you found our pricing competitive and that you enjoy using our website. It's great to know that our best value recommendations help make choosing products easier, and that our delivery updates keep you informed throughout the process.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

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