ChapterOne Properties Reviews 19

TrustScore 4.5 out of 5

4.6

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Company details

  1. Real Estate Agency
  2. Commercial Real Estate Agency
  3. Real Estate Agents

Written by the company

Chapter One Properties is young, fresh, dynamic, and innovative, ensuring international standards and always remaining customer-centric. Our firm’s clear mission is to be truly different, embrace change, and offer the real estate sector in Paphos, Limassol, and Nicosia a new dynamic and innovative attitude. One that is consistent with a changing business and economic world, as well as a changing generation of customers. We strive to be professional, efficient, down-to-earth, and, most importantly, understanding. The true foundation of our real estate service lies in the extensive array of properties listed in our continually growing database across Paphos, Limassol, and Nicosia.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

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Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with this agency. Maria Bayiroglou was highly professional, attentive, and always responsive to any questions we had, no matter the time. Communication was fast and clear throughout the entire process.

She consistently demonstrated a strong willingness to help and a high level of customer focus. Her dedication, reliability, and proactive approach made the entire experience smooth and stress-free. She was also very friendly and supportive, which we truly appreciated.

We felt we could fully trust her at every step. Highly recommended!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Start to Finish!

Buying a property can be overwhelming, but working with ChapterOne Properties made the entire journey genuinely enjoyable. From the very first conversation, their team showed unmatched professionalism, deep market knowledge, and a sincere commitment to helping me find the perfect home.

A special shout-out to Jack, who was absolutely outstanding! He listened carefully to everything I was looking for, provided expert guidance at every step, and made sure I always felt supported and informed. Jack’s communication was flawless, and his attention to detail is what ultimately helped me secure the property that truly felt “meant to be.”

His friendly approach, patience, and dedication went far beyond what I expected from a real estate agent. Jack didn’t just help me find a property — he helped me find a place I’m excited to call home.

If you’re searching for a trustworthy, proactive, and genuinely caring real estate team, look no further than ChapterOne Properties — and definitely ask for Jack! Highly recommended!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional, creative, helpful: great service!

Jack helped me find the right property in Paphos. Very professional, very helpful and creative in getting a solution with the seller! Being an excellent advisor with laywer troubles and always be reachable and patient, when there were items to discuss. Perfect service, thank you, Jack!

5 November 2025
Unprompted review
ChapterOne Properties logo

Reply from ChapterOne Properties

Dear Oliver,

Thank you for taking the time to share your experience and for your kind words about Jack.

We’re pleased to hear that his professionalism, creativity, and hands-on support made a meaningful difference during your property search and negotiations. Navigating legal matters and ensuring clear communication at every step is something we take seriously and Jack consistently delivers with patience and precision.

We’re truly grateful for your trust and thrilled we could help you find the right property in Paphos.

Warm regards,
The ChapterOne Properties Team

Rated 5 out of 5 stars

My experience with CharterOne Properties

Cooperation with this real estate agency was really really great, giving my previous experience with local agents (who didn’t reply to my requests even have been chasing for many times). After calling to ChaperOne, real estate manager was appointed to me in 30(!) minutes, I shared the references I was interested in. Next day the reviews took place. Whole process was run smoothly. And finally we’ve got the property we want. Many thanks to our manager Despina, her work definitely was above expectations!

4 July 2025
Unprompted review
ChapterOne Properties logo

Reply from ChapterOne Properties

Dear Lyubov,

Thank you for your detailed and thoughtful feedback — we truly appreciate it.

At ChapterOne Properties, we understand how frustrating poor communication can be in the property search process, and we’re proud to set a higher standard. We’re thrilled to hear that Despina exceeded your expectations and that the entire experience was smooth, efficient, and successful.

Your trust means a lot to us, and we’re grateful for the opportunity to support you in finding the right property. Should you need anything further — now or in the future — our team is always here.

Warm regards,
The ChapterOne Properties Team

Rated 5 out of 5 stars

Exceptional service

Exceptional service from Mrs. Despina!! Highly recommend her.

29 July 2025
Unprompted review
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Reply from ChapterOne Properties

Dear Vangelis,

Thank you for your kind words and recommendation!

We’re delighted to hear that Despina provided exceptional service — she is truly an asset to our team. Your trust and feedback mean a great deal to us.

Warm regards,
The ChapterOne Properties Team

Rated 5 out of 5 stars

Great experience, smooth transaction

We had an excellent experience working with Jack, the manager, on our recent transaction. He quickly found an apartment that matched our needs perfectly and guided us through every step of the process with professionalism and care. Even after the deal was closed, Jack continued to check in and make sure we had everything we needed. He’s genuinely kind, reliable, and a pleasure to work with. Highly recommended

10 July 2025
Unprompted review
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Reply from ChapterOne Properties

Dear Ra,

Thank you so much for your thoughtful review and for taking the time to share your experience.

We're delighted to hear that Jack was able to help you find the perfect apartment and support you throughout, and beyond, the transaction. At ChapterOne Properties, our goal is to make every step seamless and stress-free, and it’s clear Jack delivered on that promise.

We truly value your recommendation and are always here should you need any further assistance in the future.

Warm regards,
The ChapterOne Properties Team

Rated 5 out of 5 stars

Jack is one of the best in Cyprus

Jack is one of the best in Cyprus, very relaxed and professional work! Appointments are offered extremely fast ours is extremely helpful! Really a very very good recommendation.

16 June 2025
Unprompted review
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Reply from ChapterOne Properties

Dear Flo,

Thank you sincerely for your kind words and generous feedback.

We're thrilled to hear that your experience with Jack and the team was such a positive one. At ChapterOne Properties, we pride ourselves on combining professionalism with a calm, client-focused approach — and it's always rewarding to know it's being felt on your side.

Your recommendation means a great deal to us, and we look forward to being of assistance again in the future — whether for you, your family, or anyone you send our way.

Warm regards,
The ChapterOne Properties Team

Rated 5 out of 5 stars

Real Estate done right!

Working with Jack to find the perfect property in the Paphos area has been a joy. Working through the criteria that we provided, he soon presented us with great options. Leveraging his contacts - including for legal services - has made associated transactions move along smoothly and rapidly. His customer service is excellent and his love of details (so very important when buying virtually and off plan) very much aligned with mine. Be it the need for plans, elevations, photos, videos and much more - nothing was too much trouble. And also so quick to respond. Highly recommended!

30 November 2024
Unprompted review
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Reply from ChapterOne Properties

Hi Jeremy,

Thank you so much for your wonderful review! We’re thrilled to hear that working with Jack and the team to find your perfect property was such a positive experience. We always aim to provide detailed, responsive service, and it’s great to know that our approach aligned with your expectations, especially when purchasing virtually and off-plan.

We’re also glad that our network of contacts, including legal services, made the process run smoothly for you. Your recommendation means a lot to us, and we’re here for you if you need any assistance in the future.

Rated 5 out of 5 stars

My ChapterOne experience

My experience with selling my property via Jack Bilton and ChapterOne was outstanding. Jack and his associates dealt with the entire selling process in a friendly, sincere and professional manner. For those of you seeking a real estate agency, I highly recommend Jack and his team at ChapterOne.

23 January 2025
Unprompted review
ChapterOne Properties logo

Reply from ChapterOne Properties

Hi Craig,

Thank you so much for your kind words! We’re delighted to hear that your experience with us was outstanding. Our goal is always to provide friendly, sincere, and professional service, and it’s wonderful to know that we achieved that for you. Your recommendation means a lot to us, and we truly appreciate your trust in Jack and the team at ChapterOne.

If you ever need assistance in the future, don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars

We give our very best recommandation to…

We give our very best recommandation to Jack and his team. Looking for a property outside your own country can be worrysome and Jack showed great professionalism and care dealing with our questions and concerns. He is always available, answers quickly and shows a good understanding of our preferences in the properties he suggests. Jack is the person to contact if you search for a property in Cyprus.

22 January 2025
Unprompted review
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Reply from ChapterOne Properties

Hi Dagmar,

Thank you so much for your wonderful recommendation! We’re thrilled to hear that Jack and the team were able to provide the professionalism and care you were looking for during your property search. It’s our priority to understand our clients’ needs and make the process as smooth and reassuring as possible, especially when purchasing from abroad.

We truly appreciate your trust in us and are always here to assist with any future property needs in Cyprus.

Rated 5 out of 5 stars

Friendly, professional and personal service.

I cannot recommend Chapter One (in particular, Jack Bilton) highly enough. We set up an appointment in October 2024 with Jack to view a number of new-build plots and potential plots in Paphos.
On arrival, we were promptly contacted by Jack, who collected us from our hotel to visit the various sites while giving us insightful history lessons, advice on various neighbourhoods, and introducing us to the developers. We were also very impressed as Jack is English and speaks fluent Greek, so he was able to break down barriers very quickly. Jack took several days out of his already busy schedule to take care of us and get to know our specific requirements. Even when we found property on line, Jack was there at the end of a text or phone call to provide sound and no nonsense advice.
Although we did not purchase a property at that time, we have made some fantastic contacts and are keeping in touch for future plans.
All in all, a very professional and personal service and we would not hesitate to use them again.
Thank you Jack and Chapter One.

2 October 2024
Unprompted review
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Reply from ChapterOne Properties

Hi Brian,

Thank you so much for your kind words and thoughtful review! It was a pleasure working with you during your visit to Paphos, and I’m so glad that we could provide you with the support and insight you were looking for. It’s great to hear that even though you didn’t make a purchase at that time, the connections we made will prove valuable in the future. I’m always happy to help and look forward to working with you again when the time is right.

Thank you once again for choosing ChapterOne Properties!

Rated 5 out of 5 stars

Best

Top! Everything went perfect and they were honest about everything. Can not Recommend them enaught!

13 September 2024
Unprompted review
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Reply from ChapterOne Properties

Hi Tadej,

Thank you so much for your wonderful feedback! We truly appreciate your trust in us and are thrilled to hear that everything went perfectly and that you found our service honest and transparent. Your recommendation means a lot, and we’re always here to assist you whenever you need us.

Thanks again for choosing ChapterOne Properties!

Rated 5 out of 5 stars

Best home buying experience EVER!

Best home buying experience, Ever! And I’m 68 so have bought several homes in my life.

Jack was professional, efficient and punctual. Having only spent 4 hours in Limassol prior to this trip to buy a home, I was certainly a challenge having little to no information of neighborhoods or areas. Jack’s team back at the office, was working as many hours as Jack, researching, calling developers, etc. because of the time pressure imposed by my short stay. On top of all that, Jack contended with the daily text intrusions by my family telling us where to go and what to look at with patience and grace. As I began to think this was not going to happen because I didn’t allow enough time, Jack found me the perfect home, and I do mean perfect. The location, the size, everything I wanted and more! He negotiated a great price with the developer and I could not be more pleased!

And that’s not the end of the story. Jack knows and is highly regarded by the banker and lawyer in Cyprus I worked with. Since returning to the US, he checks in with me regularly to make sure all is on track and he has reached out to them or to the developer to resolve my question or concern. The experience could not be better. It is my first time buying a home in another country with all its requirements, paperwork, etc.

I referred Jack to my niece and nephew-in-law and they may have been an even greater challenge since they started in Paphos, then decided Limassol, but ultimately bought a home outside of Paphos. They, too, were pleased.

I have saved the best till last though: it was a blast! Despite all the pressure and my ignorance, Jack had me continually laughing. It took the pressure off and made what can be a laborious task, so much fun. Best. Agent. Ever!

27 August 2024
Unprompted review
ChapterOne Properties logo

Reply from ChapterOne Properties

Hi Meg,

Thank you so much for your incredible feedback! We’re absolutely thrilled to hear that your home-buying experience was the best you’ve had, and it was truly a pleasure working with you. We understand that finding the perfect property in such a short time frame can be a challenge, but we’re so glad we could make it happen for you, and that we were able to meet your expectations in every way.

It’s wonderful to know that our efforts made the process as smooth as possible, and we’re also happy to have been able to support you even after your return to the US. Your kind words and trust mean a lot to us, and we’re grateful that you’ve referred us to your family as well.

We also love that we could add some fun to the process—it’s always important to keep things lighthearted!

Thank you again for choosing ChapterOne Properties. We’re always here for you if you need anything in the future.

Rated 5 out of 5 stars

Highly Recommend!

I've purchased a property from Jack.
During the entire purchasing process, he and his office were available all the time, gave me great tips, very professional, pleasant, know the market and market trends, tailor made a great deal to my needs, very honest.
I am very happy with the my purchase, and I'm still using their services.
Highly recommend!

14 May 2024
Unprompted review
ChapterOne Properties logo

Reply from ChapterOne Properties

Hi Yakir,

Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience with us during your property purchase. We strive to provide professional, personalized service, and it’s wonderful to know that our team was able to meet your needs every step of the way. We're also happy to hear that you’re still using our services and are pleased with your purchase!

Your recommendation means the world to us, and we’re always here to assist you with anything you need in the future.

Rated 5 out of 5 stars

Jack & the Team at Chapter One…

Jack & the Team at Chapter One Properties go that extra mile to make it feel like your dealing with a close friend or family member that just happens to be selling your home.
My wife & I wouldn't hesitate to recommend them.

1 January 2025
Unprompted review
ChapterOne Properties logo

Reply from ChapterOne Properties

Hi Jon,

Thank you so much for your kind words! We're thrilled to hear that you felt like you were dealing with a close friend or family member throughout the process. Providing a personal and trusted service is at the heart of what we do, and we’re so glad that we could make that experience a reality for you and your wife.

Your recommendation means a lot to us, and we’re always here for you whenever you need us.

Rated 5 out of 5 stars

Quick response....and very good…

Quick response....and very good feedback.

21 January 2025
Unprompted review
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Reply from ChapterOne Properties

Hi Bart,

Thank you for your great feedback! We’re happy to hear that you were pleased with our quick response and service. We always strive to provide efficient and valuable support, and it’s great to know that it made a positive impact for you.

Thanks again for choosing ChapterOne Properties!

Rated 5 out of 5 stars

Professional service

Primarily viewing on line, Jack Bilton met us in Cyprus & showed us around several properties, all within budget. Nothing was too much trouble & Jack was very professional .

9 August 2024
Unprompted review
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Reply from ChapterOne Properties

Hi Tony,

Thank you for sharing your experience with us! We’re so glad that Jack could meet you in Cyprus and assist in finding properties within your budget. It’s wonderful to hear that you felt well taken care of and that our professional service made a positive impact.

We truly appreciate your feedback, and we’re always here to help with any future needs.

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