KW Alfa Crédito Habitação Reviews 207

TrustScore 5 out of 5

4.9

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Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Non-Bank Financial Service

Written by the company

A KW Alfa (Joint Achivement) é um Intermediário de Crédito Vinculado • Registo no Banco de Portugal Nº 0002095.

Crédito Habitação

Simulações, estudo e gestão do seu crédito habitação é gratuito.

Simulações, estudo e gestão do seu crédito habitação é gratuito.
Tratamos do seu crédito habitação. Não custa nada e tem o acompanhamento de um profissional. Tudo sem sair de casa!

Contact info


4.9

Excellent

TrustScore 5 out of 5

207 reviews

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Rated 5 out of 5 stars

Exceptional Support and Professionalism from KW Alfa Crédito Habitação

KW Alfa Crédito Habitação provided exceptional support during the sale of my Portuguese home, navigating complex bureaucracy with my bank, Caixa Geral de Depósitos (CGD). The bank demanded an in-person visit with unclear paperwork requirements, but KW Alfa clarified everything and even attended the appointment alongside me to ensure a seamless loan closure.

This level of hands-on assistance went far beyond the initial mortgage process, tackling the behind-the-scenes details critical for success. Their team proved professional, competent, and a pleasure to work with throughout.

I highly recommend KW Alfa Crédito Habitação and would exclusively choose them for any future mortgage needs.

22 December 2025
KW Alfa Crédito Habitação logo

Reply from KW Alfa Crédito Habitação

Hello Erik,
Thank you so much for sharing your experience with KW Alfa Crédito Habitação! We’re thrilled to hear that our team was able to support you beyond the initial mortgage process and help navigate the complexities with CGD.

Our mission is to make every step as clear and stress-free as possible, so knowing we achieved that for you means a lot to us. Your recommendation is greatly appreciated, and we look forward to assisting you again whenever you need us.

Best regards,
KW Alfa Crédito Habitação Team

Rated 5 out of 5 stars

A true mortgage professional

Obtaining a mortgage can be a stressful endeavor. Working with Eduardo made the whole process easy. A mortgage application is not without complications. Eduardo knew how to resolve anything that came up. He is a seasoned professional and made the whole process painless. I would highly recommend his services.

17 December 2025
Unprompted review
KW Alfa Crédito Habitação logo

Reply from KW Alfa Crédito Habitação

Thank you so much for your kind words! I’m delighted to know that I was able to make the mortgage process smooth and stress-free for you. My goal is always to handle any challenges quickly and keep things simple for my clients. I truly appreciate your recommendation and will be happy to assist you or anyone you refer in the future.

Rated 1 out of 5 stars

Scammed for over €400

Scammed for over €400. Was asked to put € down to hold the property before a viewing could be carried out as was doing this from abroad. No agreement entered. Just good faith and the verbal assurance that should it not go ahead I would get this € back. At the viewing the land lady told me the neighbour across the hall is racist and will call the police on me repeatedly, just FYI. I of course cancelled. The property was only held for 3 days and she kept €412.50 of my money. Appalled. Awful experience. My agent Joel says he did what he could but the whole ordeal just seemed borderline criminal to me.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Get Eduardo as your mortgage broker if you need one!

We are so lucky to have Eduardo as our mortgage broker. Not only was he clear in communicating the requirements, he constantly followed up on our application and even helped us lock in the very low rate even before we could secure a house. This has help prevent us from the latest rate hikes and we save substantially from our loan. Thank you Eduardo!

30 August 2022
Unprompted review
Rated 5 out of 5 stars

Eduardo Marcos is a true professional

Eduardo Marcos is a true professional. He is knowledgeable, very responsive and resourceful, not to mention his mastery of English was incredibly helpful. As a foreigner, real estate transactions in Portugal seem nonsensical, slow and ours was sometimes maddening. Eduardo was extremely patient, helping with the process all along the journey.

13 July 2022
Rated 4 out of 5 stars

Obrigado Eduardo!

Eduardo was very helpful and knowledgeable about all aspects of the loan process. He is very polite and warm in his dealings. I would highly recommend him to people looking to get a mortgage in Portugal

26 June 2022
Rated 5 out of 5 stars

Dreamhouse achieved!!

We had appointed Eudardo for helping us in our bank mortgage for purchase of apartment in Lisbon. We had a very good interaction with him and a very positive feel when we spoke to him. We had to go down to India to sell off our apartment and other formalities , meanwhile Eduardo was supposed to do the paperwork for the mortgage in Lisbon, Everything seemed to be sailing smoothly until we arrived back in Lisbon and came to know that the bank had not approved our loan, We were very shocked and in great tension as we had already done the 10% pre-payment for the apartment and would lose that money if the bank did not approve the loan. But Eduardo worked really hard and resubmitted our application with other branch and managed to successfully procure our loan. We are very grateful to Eduardo for all the effort that he put in and for his professionalism even though we had a roller coaster ride and sleepless nights initially, it ended well and the goal was achieved and we are now very happy with our apartment

9 May 2022
Rated 5 out of 5 stars

Eduardo is honest

Eduardo is honest, responsive and kind. He's brilliant with his work, and an extremely direct loan officer. Being a 15 year loan officer in the USA, It's easy for me to see who is sharp and who is not. Eduardo is the one you want on your team!!! I was recommended to him by other Americans, and I will continue referring anyone I know to him. I trust Eduardo. His guidance helped us to close the most important purchase of our lives. If I ever need another mortgage, Eduardo will be my first call.

5 May 2022
Rated 5 out of 5 stars

Eduardo

Eduardo provides great service and help getting us through the whole process from the very beginning. He works diligently and very patient to answer any questions that we have. Great friend to work with.

15 February 2022
Rated 5 out of 5 stars

Wow Thank you Eduardo for your help!

Wow. I couldn't have been happier with the help we received from Eduardo Marcos. Coming to Portugal was terrifying enough but as Eduardo explains everything meticulously we never felt lost through the property purchase. Even when things didn't go to plan with our initial property purchase, Eduardo was always there with his advice and good humour via what's app which helped us to communicate much more easily rather than email. His English is perfect and he understands banter too which allowed us to be more friends than acquaintances throughout the process. There is no sales pitch from Eduardo, he does what is best for your situation and he is a genuine guy who really cares for his clients.

26 January 2022
Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Eduardo Marcos from KW and we would have no hesitation in using him again and recommending him to others. We only arrived in Portugal in May 2021 and we arrived as foreigners with a fantastic mortgage offer in place, ready to go out and confidently search for a property. Eduardo communicated brilliantly and kept us up to date, explaining the steps along the way and offering advice. The mortgage rate he achieved for us was amazing and we cant thank him enough! Highly recommend!!

25 January 2022
Rated 5 out of 5 stars

Best in town - Eduardo Marcos!

I felt incredibly lucky to have Eduardo Marcos as my mortgage broker. I could not be happier with the service provided and I am so grateful for all the hard work and heart he put into the sale. The purchase of my home took more than 8 months, and throughout that time Eduardo always made me feel confident that someone was looking out for my best interests and fighting to overcome every obstacle on my behalf. I knew I could count on Eduardo to find a solution at every turn. And communication was phenomenal - Eduardo responded right away to all messages, even during (often times) unsocial hours and on weekends.

I was purchasing an apartment in Lisbon from abroad, and have an employment situation/nationality which made finding a suitable mortgage a real challenge. But Eduardo never gave up and in the end, my expectations was exceeded.

Eduardo went above and beyond to support with anything I needed. For example, he offered his services to help translate during the signing of the deed. But the list of examples is much longer.

I would highly recommended Eduardo for his professionalism, hard work, reliability, transparency, determination, perseverance and patience!

25 December 2021
Rated 5 out of 5 stars

Eduardo Marcos is the best

I am very happy with the service of Eduardo Marcos. I always felt he was advocating strongly on our behalf and he went out of his way to quickly resolve problems and ensure our process stayed on track. He is extremely responsive and patiently answered our questions and addressed our concerns very quickly, even at night and on weekends. We had a challenging negotiation with the sellers for our apartment and I feel that without the very strong efforts of Eduardo it would not have occurred on time. He is adept at aligning all the required parties (buyers, sellers, multiple banks, multiple estate agents). I would highly recommend his services to others.

27 August 2021
Rated 5 out of 5 stars

Norway

I am currently resident in Norway and approached Eduardo Marcos to help me on a mortgage application in Portugal. His help has been tremendous and he has shown to be knowledgeable and confident on how to successfully get a mortgage in Portugal. Clear, transparent and very supportive. Strongly recommended!

25 August 2021
Rated 5 out of 5 stars

Eduardo Marcos has been an incredibly…

Eduardo Marcos has been an incredibly valuable resource for us. We have used his services as a mortgage broker twice since we moved to Portugal, and will use him again whenever we buy property here. He is kind, professional and very good at his job. I can highly recommend using him for the outstanding services he offers. We were so lucky to stumble upon him, not knowing much about loans and banking here, and he was always honest, quick to communicate and immensely helpful! I'd give him more than 5 stars if it were possible!

31 May 2021
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