Cfab Reviews 

7,084
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had an issue with my original order, as unfortunately the package got stuck during shipping and never arrived. However, I am really happy with how the customer service handled the situation. Th... See more

Company replied

Rated 3 out of 5 stars

The bra arrived quickly, and was very soft. It’s a shame it didn’t fit. Since nothing cane with the bra in regards to how to make a return or exchange, I emailed support from my order confirmation ema... See more

Company replied

Rated 5 out of 5 stars

Everyone can see that cfab is really caring about their clients, you can feel quality in their products, and the designs are gorgeous, if there will be any problem with your order they help immediatel... See more

Company replied

Rated 4 out of 5 stars

De Bh zit erg fijn! Zacht en comfortabel. helaas was eentje al snel stuk, maar dat is heel netjes en correct door de klantenservice opgelost! Ik ben tevreden, en ga vaker bestellen en an... See more


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(7,084)

3,266 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I still haven’t received my order

I still haven’t received my order, and there is no way to get in touch with the company. Their email doesn’t work, and I haven’t been able to reach them through any other means. Very disappointing and unprofessional.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Still Waiting for My Order – No Response from Company

I placed an order with Creamy Fabrics on Monday, June 16th. At the time of purchase, they stated that delivery would take three to five days. Unfortunately, it has now been over a week, and I still haven’t received anything.

I’ve tried reaching out multiple times via WhatsApp and email, but haven’t received any response. In fact, my emails keep bouncing back, which is very frustrating.

I’m really disappointed with the lack of communication and reliability. I expected better service and would not recommend this company based on my experience.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional brand

I made a purchase on the 15th of June. Like everyone else, I still haven't received an email with a track and trace code. I sent an email about this last Sunday, but they just sent me my order overview. A lot of influencers promote this brand, but don't order!

15 June 2025
Unprompted review
Rated 1 out of 5 stars

Order not received

I made a purchase from this company on June 17th, and the delivery was supposed to take 3 to 5 days. It has now been 7 days, and I still haven’t received anything. This is completely unacceptable. I’ve tried contacting creamyfabrics multiple times via email, but all my messages bounce back undelivered. The lack of communication and service is extremely frustrating and disappointing.

Update: today June 27, received the product that i ordered.

17 June 2025
Unprompted review
Rated 1 out of 5 stars

Shitty customer service

I have bougth a few items late May.
I then received a order confirmation and that about it,
I have send multiple emails to their customer service, send DM;s all without any response.
Order number is cf1124369

All while posting lots of content on their account.

What a waste of money,

30 May 2025
Unprompted review
Rated 1 out of 5 stars

didnt get package + they dont reply

ordered 10 days ago and still dont have my package while its said on the website it will get here in 3-5 days. when i try to get in contact with them they just reply with check the ordersite, while i clearly asked them when its gonna be shipped chz its been a while already. they also reply in deutsch which is annoying, i cant even understand and have to use translate. really bad service, theyre not replying anymore. i ordered for more than 120 euros.

24 June 2025
Unprompted review
Rated 1 out of 5 stars

Ordered here because the website said…

Ordered here because the website said it would be delivered in 3-5 working days. Send an email after a few days to check, and got the promise that it would be send within two days. Now, three days later, still no delivery details and it’s 6 days since I have ordered. Also, since Thursday no possibility to have any contact, as they don’t reply to the email. Very bad service.

15 June 2025
Rated 5 out of 5 stars

I’ve ordered here several times and…

I’ve ordered here several times and only had great experiences. I absolutely love the products and have recommended them to all my friends. Even when I had to return something, I got my money back quickly. Highly recommend!

20 May 2025
Unprompted review
Cfab logo

Reply from Cfab

Dear Customer,

Thank you so much for your wonderful feedback and your continued trust in us! We’re thrilled to hear that you love our products and that your experiences with us have always been positive.

Your recommendation means the world to us, and we’re glad we could make your returns hassle-free. We look forward to delighting you and your friends again soon!

Warm regards,

Rated 1 out of 5 stars

I ordered 2 products 27th of may but…

I ordered 2 products 27th of may but didnt receive anything. Your emailadres isnt working? Can you please give me the status of delivery? I also send two emails but im not sure if you received them because it is a automatic response. Otherwise i want my money back

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Can’t return

The package was delivered by post. Presumably left behind in our garden, I received no notice of this.
Only discovered later and of course only then the items were tried on and tested. I was satisfied with one item and wanted to return two. Apparently the return period has already expired? I properly contact the company in question, and I receive an automatic reply m with a short answer that it was not possible.
Is this how we treat customers nowadays? Bought this product after seeing it on several infuencers but unfortunately very disappointed with the service.

I still hope for a solution?

Kind regards,

9 June 2025
Unprompted review
Rated 5 out of 5 stars

I recently tried lingerie from…

I recently tried lingerie from Creamyfabrics, and I’m honestly in love! The quality is amazing — the fabric feels incredibly soft and delicate on the skin, yet it’s also durable and well-made. The design is elegant and minimalistic, with just the right touch of sensuality.
Creamyfabrics has definitely become one of my new go-to brands for lingerie. Highly recommend it if you’re looking for something that feels luxurious and looks beautiful too!

5 June 2025
Unprompted review
Cfab logo

Reply from Cfab

Dear Customer,

Thank you so much for your wonderful feedback! 💌

We’re thrilled to hear that you love the quality and design of our lingerie. It means a lot to us that Creamyfabrics has become one of your go-to brands.

Your recommendation truly makes our day! 🫶🏻

Warm regards, 🌷

Rated 5 out of 5 stars

Perfect!

I am very pleased with the quality! Finally I found what I needed. Perfect!

7 June 2025
Unprompted review
Cfab logo

Reply from Cfab

Liebe Tetiana,

Thank you so much for your wonderful feedback! 💌

We’re delighted to hear that you found exactly what you needed and that you’re pleased with the quality.

Looking forward to serving you again! 🫶🏻

Best regards, 🌷

Rated 5 out of 5 stars

Soft, Comfortable, and Truly Effective!

I would like to share my feedback after using this product for 3 months. At first, I had doubts about buying a body sculpting bodysuit. I was worried it might be uncomfortable to wear under a dress during the day, and I wasn’t sure it would really help shape my body, especially after giving birth and gaining some weight.

But the results honestly shocked me! It’s worth every penny. The material is incredibly soft, you can barely feel it on your body. I highly recommend it!

2 March 2025
Unprompted review
Cfab logo

Reply from Cfab

Dear Customer,

Thank you so much for sharing your experience after using our bodysuit for several months! 💌

We truly appreciate your honesty and are so happy to hear that your initial doubts turned into genuine satisfaction. It means a lot to us that the comfort, fit, and results exceeded your expectation, especially during such a meaningful time post-pregnancy.

We’re honored to be part of your journey and so glad you feel great wearing it. Your recommendation means the world to us! 💛

Warmest regards,
Your Creamy Fabrics Team 🤎

Rated 5 out of 5 stars

Highly recommended

Really enjoyed my purchase! The quality of bodysuit is surprisingly good and the colors are really nice. Delivery was quick and the website is easy to navigate.
Overall, I’m really happy with my bodysuit and the experience itself!

30 May 2025
Unprompted review
Cfab logo

Reply from Cfab

Liebe Anna,

vielen Dank für dein tolles Feedback! 💌

Es freut uns sehr, dass dir die Qualität und die Farben des Bodysuits gefallen und du mit dem Einkaufserlebnis zufrieden bist.

Wir freuen uns, dich bald wieder in unserem Shop begrüßen zu dürfen! 🫶🏻

Viele Grüße
Dein Creamyfabrics Team 🤎

Rated 5 out of 5 stars

Surprisingly nice!

I recently ordered from Creamy Fabrics and really loved the whole experience! The fabrics are beautiful and feel high-quality — just like on the website. Shipping was fast, and everything came nicely packaged.
The site itself is super easy to use, which made browsing and ordering fun. One small heads-up: the sizing runs a bit small, so I’d recommend going one size up next time. Not a big deal, just something to know.
Overall, I’m happy with my purchase and already planning what to get next!!!!

28 May 2025
Unprompted review
Cfab logo

Reply from Cfab

Dear Customer,

thank you so much for your wonderful feedback! 💌

We’re thrilled to hear that you loved your experience with Creamy Fabrics, from the quality of our fabrics to the smooth and fast delivery. It’s great to know the website was easy and fun to use! 🤩

Thanks also for your sizing tip, that’s really helpful for us and other customers. We’ll keep it in mind to ensure everyone finds their perfect fit.

We can’t wait to welcome you back for your next order! ✨

Kind regards
Your CreamyFabrics Team 🤎

Rated 5 out of 5 stars

Fantastic Quality & Outstanding Service!

I’ve had a great experience with CreamyFabrics! The fabric quality is truly top-notch — soft, vibrant, and exactly as described. You can tell they care about the materials they source. Shipping was fast and the packaging was lovely, with a personal touch that made it feel special.

Customer service was also very responsive and helpful with my questions. I’ll definitely be ordering again. Highly recommended for anyone who loves beautiful, high-quality textiles!

28 May 2025
Unprompted review
Cfab logo

Reply from Cfab

Dear Lilia,

thank you so much for your wonderful feedback! 💌

We’re delighted to hear that you appreciate the top-notch quality of our fabrics and the care we put into every detai, from sourcing materials to thoughtful packaging.

It’s great to know our customer service could assist you quickly and helpfully. 🥰

We look forward to your next order and truly appreciate your recommendation! ✨

Kind regards
Your CreamyFabrics Team 🤎

Rated 5 out of 5 stars

I had a Excellent quality and fast delivery

I had a wonderful experience with Creamyfabrics. The quality of the fabrics exceeded my expectations — soft, vibrant, and exactly as described. The website was easy to navigate, and the checkout process was smooth. I also received my order very quickly, which was a pleasant surprise. Customer service was responsive and helpful when I had a question about my order. I will definitely be shopping here again. Highly recommend!

27 May 2025
Unprompted review
Cfab logo

Reply from Cfab

Dear Viktoria,

Thank you so much for your wonderful feedback! 💖

We’re thrilled to hear that our fabric quality, smooth website experience, and fast delivery exceeded your expectations. Your kind words about our customer service mean a lot to us!

We look forward to welcoming you back soon. Happy shopping! 🛍️

Best regards,
Your Creamyfabrics Team 🤎

Rated 5 out of 5 stars

My New Favorite Fabric Shop!

I’m absolutely thrilled with CreamyFabrics! The fabrics are incredibly soft, high-quality, and feature such unique prints. My order arrived quickly and was beautifully packaged. I really appreciated the attention to detail and the excellent customer service. I’m already planning my next purchase!

Thank you for the beauty and inspiration!

1 May 2025
Cfab logo

Reply from Cfab

Dear Customer,

Thank you so much for your wonderful feedback! 🌸

We’re delighted to hear that you love the softness, quality, and unique prints of our fabrics. It’s great to know your order arrived quickly and that you appreciated the packaging and customer service.

We can’t wait to inspire you again with your next purchase!

With heartfelt thanks,
Your Creamyfabrics Team 🤎

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look