First of all to get a company on the PHONE and speak to a live representative is a miracle in itself. I was having trouble setting up my customer profile. Carol was amazing, helpful, patient and most... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Ranel did such a great job with helping out fix the issue with the certificate! My user setup and all the information was correctly adjusted right away without me having to stress about it again. Supe... See more
Company replied
GAIL was amazing. She walked me through on how to purchase my replacement card and then I was having trouble resetting my password so I could update my mailing address. She was very patient with me an... See more
Company replied
The ease from me informing of my problem,to it being solved was a very quick and simple process,one of the best customer services I've used.The worker that helped me,Jon,was very helpful and straight... See more
Company replied
Company details
Written by the company
Certus provides technical and compliance-related education, aiming to help professionals and organizations stay current with industry standards. We offer a variety of online courses and training in areas like workplace safety, food safety, and technical maintenance skills. We also help organizations with workforce management and performance tracking. Certus provides its training through dozens of brands, such as: TPC Training: An industry leader in workforce management, industrial skills, and workplace safety training. StateFoodSafety: Educates food and beverage industry employees on skills to protect public health. Metrix Learning: Provides online education solutions for public workforce development. Workforce180: Works with Metrix Learning to serve professionals in workforce development. Paulson Training: Offers digital and instructor-led training for the plastics manufacturing industry. OSHA Education Center: Delivers training and expertise for OSHA compliance. Notaries.com: Offers notary commission and renewal services. Online Traffic School (OLTS): Provides state-approved training programs for driver safety. Builders License Training Institute: Offers pre-licensing and continuing education for the construction industry.
Contact info
United States
- certus.com
4.4
Excellent
429 reviews
Asks customers to review
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Awesome Customer Service
I was able to chat with an agent right away. They fixed my issue efficiently!!
22 April 2026
Unprompted review
Reply from Certus
Glad to hear it!
Great customer experience with Jestine
I was unable to access my certificate of completion. I emailed Certus and Jestine promptly replied and she had fixed the issue. I am quite pleased.
The course itself was useful and easy to follow.
22 April 2026
Unprompted review
Reply from Certus
Thank you for sharing your detailed feedback, we appreciate it!
Had issues getting courses to come up…
Had issues getting courses to come up just needed to log out and then back in to reset.
Easy fix
22 April 2026
Unprompted review
Reply from Certus
Sorry to hear that you hit a snag, but glad to hear that our team was able to guide you to a quick solution!
The chat worked perfectly for my…
The chat worked perfectly for my situation...
22 April 2026
Unprompted review
Reply from Certus
We're glad to hear it! Feel free to chat with us again!
The gentleman that helped me was kind…
The gentleman that helped me was kind and ever so patient with me. I appreciated him SO MUCH!!
21 April 2026
Unprompted review
Reply from Certus
That's fantastic to hear about your experience, thank you for sharing!
Jonathan was quick with answers and…
Jonathan was quick with answers and solved my issue right away
21 April 2026
Unprompted review
Reply from Certus
Thanks for your feedback!
Fast assistance
Provided very fast assistance and it was easy to understand her questions and I found she provided excellent service.
21 April 2026
Unprompted review
Reply from Certus
That's great to hear, thanks for letting us know!
Johnathan was very helpful
Johnathan was very helpful in correcting maybe an error on my part
21 April 2026
Unprompted review
Reply from Certus
We appreciate you taking a moment to let us know, glad we could help!
I had questions and Jestine Antonio was…
I had questions and Jestine Antonio was very courteous and polite. She helped with all my concerns so a huge thank you to her for that. She was awesome.
21 April 2026
Unprompted review
Reply from Certus
Thank you for taking the time to let us know!
My experience with awesome
My experience with awesome. Quick and easy.
20 April 2026
Unprompted review
Reply from Certus
Thanks for letting us know!
Amazing customer service
Amazing customer service, quick to respond and resolve issues or help!!
19 April 2026
Unprompted review
Reply from Certus
Thanks so much for sharing!
Jill was really helpful
17 April 2026
Unprompted review
Reply from Certus
Thank you for letting us know!
Customer Satisfaction!
All my questions and concerned were addressed with professionalism and courtesy. Highly Recommend!
15 April 2026
Unprompted review
Reply from Certus
Thanks for taking the time to let us know!
Training Guide
I was able to get the information I requested so I could open the training guide to help me with the OSHA training I'm required to do.
17 April 2026
Unprompted review
Reply from Certus
Thanks for letting us know!
Ok so I accidentally signed up with one…
Ok so I accidentally signed up with one account that I used before and I couldn't get my certificate under my name so I called costumer service and Loy helped me so much by guiding me and sending me to the right spot he was very nice and very attentive since the beginning until the end , we need more people like him with that beautiful soul. Thank you Loy! Maria Juarez
16 April 2026
Unprompted review
Reply from Certus
We are so glad to hear you had a positive experience, thank you so much for letting us know!
The Power Of Good Customer Service!
I encountered an online issue last night. I called the following morning and spoke with Angelo. Not only was his professional demeanor impressive, Angelo was attentive and spot on, assessing and executing a plan of action. Angelo exceeded my expectations. My hero for the day!
16 April 2026
Unprompted review
Reply from Certus
That is so fantastic to hear, thank you for sharing!
Esra was extremely respectful and…
Esra was extremely respectful and helped me out a lot.. very pleased.
16 April 2026
Unprompted review
Reply from Certus
Thank you for sharing your experience!
The chats were quick in response
The chats were quick in response. Very helpful.
14 April 2026
Unprompted review
Reply from Certus
Thank you for dropping a review!
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